Support for Smart Net Total Care (SNTC) Portal
Transition Announcement: The Smart Net Total Care® (SNTC) portal and Services APIs are being replaced by the Cisco® unified digital experience CX Cloud. The SNTC Portal and Services APIs will be decommissioned on November 27, 2025. SNTC users should migrate to CX Cloud and CX Cloud APIs before the decommissioning date to ensure continuous service.
Please refer to the complete announcement >
Overview
- Release and General Information
- SNTC Release Notes (PDF - 725 KB)
- Portal Usage FAQs
- SNTC Privacy Data Sheet (PDF - 220 KB)
- Data Sheet (PDF - 512 KB)
- Security Whitepaper (PDF - 717 KB)
- Set Up, Configuration, and User Guides
Ask a SmartNet Expert for Help
- Still have questions? Please post a new discussion to the Smart Net Total Care Support Community. An expert will review and respond to your question, usually within one business day.
- Additional Cisco Support Resources
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