Products Affected |
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Problem Description |
It was discovered in manufacturing test that the I/O FE board does not pass the ping test on the MII port at the external Final System Test (FST). This failure only occurs on the 73-2956-05 rev. A1 version of this 800-level assembly. The failure was due to a new fab spin of the I/O controller board and was found not to work with some transceivers. When encountered, the failure was 100% on the MII port. 283 I/O FE controllers affected by this problem shipped between July 17 to July 20. The list of serial numbers affected are listed below. Only the MII port is affected. Using the sh diag command will provide the serial number of the board as well as the part number and revision of the I/O FE controller board. Note: Although the part number and revision may be 73-2956-05 rev. A1 version, this does not mean the problem exists with the MII port, you must check the serial number list provided below.
Router# sh diag
Slot 0:
Fast-ethernet on C7200 I/O card with MII or RJ45 port adapter, 1 port
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Port adapter is analyzed
Port adapter insertion time 00:00:39 ago
EEPROM contents at hardware discovery:
Hardware revision 1.3 Board revision A1
Serial number 8199022 Part number 73-2956-05
Test history 0x0 RMA number 00-00-00
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 83 01 01 00 7D 1B 6E 49 0B 8C 01 00 00 00 00
^^^ ID
0x30: 50 00 00 00 98 03 12 00 00 FF FF FF FF FF FF FF
Visual identification of the corrected boards (new fab) will have either:
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Problem Symptoms |
The MII port of the C7200-I/O-FE will not work with some transceivers. The failure will be 100% with those transceivers. | ||||
Background |
Root cause is related to a trace on the new spin of the fab. The fab was spun for improved manufacturing robustness. The new fab started to ship from the supplier to Cisco on July 5th. Based on the information provided below, 283 boards have shipped to the field. The problem has been corrected by adding a wire to the board. The wire-add will be implemented by ECO. |
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Workaround/Solution |
The affected c7200-I/O-FE controller serial numbers have been identified and are listed below. RMA the part if it matches a serial number in the list. Ship Serial Date Number Product --------- ---------- --------------- 20-Jul-99 14307343 C7200-I/O-FE 20-Jul-99 14307370 C7200-I/O-FE 17-Jul-99 12334771 C7200-I/O-FE 17-Jul-99 11511012 C7200-I/O-FE 17-Jul-99 11511064 C7200-I/O-FE 17-Jul-99 12334638 C7200-I/O-FE 17-Jul-99 14306788 C7200-I/O-FE 19-Jul-99 14885878 C7200-I/O-FE 17-Jul-99 11511185 C7200-I/O-FE 20-Jul-99 12335184 C7200-I/O-FE 20-Jul-99 10013439 C7200-I/O-FE 20-Jul-99 11506582 C7200-I/O-FE 20-Jul-99 11506583 C7200-I/O-FE 20-Jul-99 11506585 C7200-I/O-FE 20-Jul-99 11506788 C7200-I/O-FE 20-Jul-99 11508380 C7200-I/O-FE 20-Jul-99 11510975 C7200-I/O-FE 20-Jul-99 11511372 C7200-I/O-FE 20-Jul-99 11511384 C7200-I/O-FE 20-Jul-99 11511391 C7200-I/O-FE 20-Jul-99 11511438 C7200-I/O-FE 20-Jul-99 11511442 C7200-I/O-FE 20-Jul-99 11620778 C7200-I/O-FE 20-Jul-99 12638089 C7200-I/O-FE 20-Jul-99 13944940 C7200-I/O-FE 20-Jul-99 14885882 C7200-I/O-FE 20-Jul-99 14885944 C7200-I/O-FE 20-Jul-99 14886021 C7200-I/O-FE 17-Jul-99 11511215 C7200-I/O-FE 19-Jul-99 11508189 C7200-I/O-FE 19-Jul-99 13944926 C7200-I/O-FE 20-Jul-99 11511168 C7200-I/O-FE 17-Jul-99 12334962 C7200-I/O-FE 19-Jul-99 11511067 C7200-I/O-FE 17-Jul-99 12165728 C7200-I/O-FE 20-Jul-99 12334928 C7200-I/O-FE 19-Jul-99 11219672 C7200-I/O-FE 17-Jul-99 11624809 C7200-I/O-FE 20-Jul-99 12165623 C7200-I/O-FE 20-Jul-99 14307032 C7200-I/O-FE 20-Jul-99 14885765 C7200-I/O-FE 17-Jul-99 11511227 C7200-I/O-FE 17-Jul-99 12610716 C7200-I/O-FE 20-Jul-99 11510913 C7200-I/O-FE 20-Jul-99 12334790 C7200-I/O-FE 19-Jul-99 11510923 C7200-I/O-FE 19-Jul-99 11510991 C7200-I/O-FE 17-Jul-99 11511333 C7200-I/O-FE 17-Jul-99 11506936 C7200-I/O-FE 17-Jul-99 11511181 C7200-I/O-FE 20-Jul-99 12643200 C7200-I/O-FE= 20-Jul-99 14886108 C7200-I/O-FE= 19-Jul-99 14885979 C7200-I/O-FE 19-Jul-99 9447946 C7200-I/O-FE 19-Jul-99 11624822 C7200-I/O-FE 19-Jul-99 14886011 C7200-I/O-FE 19-Jul-99 14307499 C7200-I/O-FE 19-Jul-99 11506451 C7200-I/O-FE 19-Jul-99 11511334 C7200-I/O-FE 17-Jul-99 14885764 C7200-I/O-FE 20-Jul-99 12334643 C7200-I/O-FE 20-Jul-99 11506503 C7200-I/O-FE 20-Jul-99 11506538 C7200-I/O-FE 20-Jul-99 11510853 C7200-I/O-FE 20-Jul-99 11510886 C7200-I/O-FE 17-Jul-99 11507890 C7200-I/O-FE 17-Jul-99 12638085 C7200-I/O-FE 17-Jul-99 11506868 C7200-I/O-FE 19-Jul-99 11510955 C7200-I/O-FE 17-Jul-99 11624868 C7200-I/O-FE 18-Jul-99 11511004 C7200-I/O-FE 19-Jul-99 11624821 C7200-I/O-FE 19-Jul-99 12334681 C7200-I/O-FE 20-Jul-99 14307336 C7200-I/O-FE 17-Jul-99 11506927 C7200-I/O-FE 17-Jul-99 11624857 C7200-I/O-FE 17-Jul-99 11744990 C7200-I/O-FE 17-Jul-99 12606167 C7200-I/O-FE 17-Jul-99 12638182 C7200-I/O-FE 17-Jul-99 12638183 C7200-I/O-FE 17-Jul-99 14306810 C7200-I/O-FE 17-Jul-99 14307215 C7200-I/O-FE 17-Jul-99 14885825 C7200-I/O-FE 17-Jul-99 12610721 C7200-I/O-FE 17-Jul-99 12610728 C7200-I/O-FE 17-Jul-99 14885769 C7200-I/O-FE 17-Jul-99 14885770 C7200-I/O-FE 17-Jul-99 14885780 C7200-I/O-FE 17-Jul-99 14885827 C7200-I/O-FE 17-Jul-99 14885833 C7200-I/O-FE 17-Jul-99 14885949 C7200-I/O-FE 17-Jul-99 14885960 C7200-I/O-FE 20-Jul-99 11511213 C7200-I/O-FE 20-Jul-99 12605753 C7200-I/O-FE 18-Jul-99 14885965 C7200-I/O-FE 19-Jul-99 14307298 C7200-I/O-FE 19-Jul-99 14307277 C7200-I/O-FE 17-Jul-99 11510981 C7200-I/O-FE 17-Jul-99 12313950 C7200-I/O-FE 17-Jul-99 12606001 C7200-I/O-FE 17-Jul-99 12610712 C7200-I/O-FE 18-Jul-99 12641226 C7200-I/O-FE 18-Jul-99 12334778 C7200-I/O-FE 18-Jul-99 14307282 C7200-I/O-FE 20-Jul-99 12643124 C7200-I/O-FE= 19-Jul-99 11511017 C7200-I/O-FE 19-Jul-99 14885762 C7200-I/O-FE 19-Jul-99 12610739 C7200-I/O-FE 19-Jul-99 14307296 C7200-I/O-FE 19-Jul-99 14307371 C7200-I/O-FE= 20-Jul-99 10948122 C7200-I/O-FE 20-Jul-99 11220065 C7200-I/O-FE 20-Jul-99 11507530 C7200-I/O-FE 20-Jul-99 11510922 C7200-I/O-FE 20-Jul-99 11511217 C7200-I/O-FE 20-Jul-99 11511305 C7200-I/O-FE 20-Jul-99 11511359 C7200-I/O-FE 20-Jul-99 11511363 C7200-I/O-FE 20-Jul-99 11511396 C7200-I/O-FE 20-Jul-99 12334125 C7200-I/O-FE 20-Jul-99 12334904 C7200-I/O-FE 20-Jul-99 13942219 C7200-I/O-FE 19-Jul-99 14886000 C7200-I/O-FE 17-Jul-99 11510964 C7200-I/O-FE 18-Jul-99 11511177 C7200-I/O-FE 17-Jul-99 8187022 C7200-I/O-FE 20-Jul-99 11510917 C7200-I/O-FE 18-Jul-99 11511276 C7200-I/O-FE 19-Jul-99 14307288 C7200-I/O-FE 17-Jul-99 11742803 C7200-I/O-FE 17-Jul-99 12635434 C7200-I/O-FE 17-Jul-99 12638038 C7200-I/O-FE 17-Jul-99 12638210 C7200-I/O-FE 17-Jul-99 12716680 C7200-I/O-FE 17-Jul-99 12642378 C7200-I/O-FE 19-Jul-99 14306795 C7200-I/O-FE= 19-Jul-99 14307346 C7200-I/O-FE= 17-Jul-99 11511066 C7200-I/O-FE 17-Jul-99 11511192 C7200-I/O-FE 17-Jul-99 12639482 C7200-I/O-FE 17-Jul-99 12334899 C7200-I/O-FE 20-Jul-99 14885545 C7200-I/O-FE= 20-Jul-99 14307044 C7200-I/O-FE 20-Jul-99 14885743 C7200-I/O-FE 20-Jul-99 12640765 C7200-I/O-FE 19-Jul-99 12335123 C7200-I/O-FE 19-Jul-99 12610703 C7200-I/O-FE 20-Jul-99 11506791 C7200-I/O-FE 20-Jul-99 11508418 C7200-I/O-FE 17-Jul-99 11506485 C7200-I/O-FE 17-Jul-99 14307221 C7200-I/O-FE 17-Jul-99 12639560 C7200-I/O-FE 17-Jul-99 14307047 C7200-I/O-FE 20-Jul-99 11510990 C7200-I/O-FE 20-Jul-99 11511175 C7200-I/O-FE 20-Jul-99 11511027 C7200-I/O-FE 19-Jul-99 11507841 C7200-I/O-FE 19-Jul-99 11508639 C7200-I/O-FE 20-Jul-99 14301850 C7200-I/O-FE= 18-Jul-99 11506905 C7200-I/O-FE 18-Jul-99 11511065 C7200-I/O-FE 18-Jul-99 11511302 C7200-I/O-FE 18-Jul-99 12610942 C7200-I/O-FE 18-Jul-99 14307268 C7200-I/O-FE 17-Jul-99 12334844 C7200-I/O-FE 17-Jul-99 11624807 C7200-I/O-FE 17-Jul-99 14885757 C7200-I/O-FE 18-Jul-99 11511409 C7200-I/O-FE 20-Jul-99 12334402 C7200-I/O-FE 20-Jul-99 14885786 C7200-I/O-FE 20-Jul-99 11511013 C7200-I/O-FE 17-Jul-99 12334933 C7200-I/O-FE 20-Jul-99 12334216 C7200-I/O-FE 20-Jul-99 11506794 C7200-I/O-FE 20-Jul-99 11506849 C7200-I/O-FE 20-Jul-99 11506866 C7200-I/O-FE 19-Jul-99 11506425 C7200-I/O-FE 19-Jul-99 11508020 C7200-I/O-FE 19-Jul-99 11511416 C7200-I/O-FE 19-Jul-99 12638028 C7200-I/O-FE 19-Jul-99 12638236 C7200-I/O-FE 17-Jul-99 11511204 C7200-I/O-FE 20-Jul-99 11507024 C7200-I/O-FE 19-Jul-99 11510919 C7200-I/O-FE 20-Jul-99 12334674 C7200-I/O-FE 19-Jul-99 12165371 C7200-I/O-FE 19-Jul-99 14307339 C7200-I/O-FE 17-Jul-99 12334359 C7200-I/O-FE 17-Jul-99 11510920 C7200-I/O-FE 17-Jul-99 12638691 C7200-I/O-FE 19-Jul-99 13942167 C7200-I/O-FE 19-Jul-99 14885828 C7200-I/O-FE 19-Jul-99 13940369 C7200-I/O-FE 19-Jul-99 11506514 C7200-I/O-FE 19-Jul-99 11511319 C7200-I/O-FE 18-Jul-99 12334229 C7200-I/O-FE 18-Jul-99 12605553 C7200-I/O-FE 18-Jul-99 12334556 C7200-I/O-FE 20-Jul-99 11511518 C7200-I/O-FE 20-Jul-99 12605896 C7200-I/O-FE 20-Jul-99 11506552 C7200-I/O-FE 20-Jul-99 11511380 C7200-I/O-FE 20-Jul-99 11506537 C7200-I/O-FE 20-Jul-99 11506886 C7200-I/O-FE 20-Jul-99 12605631 C7200-I/O-FE 20-Jul-99 12637971 C7200-I/O-FE 17-Jul-99 11624883 C7200-I/O-FE 17-Jul-99 14307352 C7200-I/O-FE 19-Jul-99 10013478 C7200-I/O-FE= 19-Jul-99 11506650 C7200-I/O-FE= 19-Jul-99 11506660 C7200-I/O-FE= 19-Jul-99 11510848 C7200-I/O-FE= 19-Jul-99 11510910 C7200-I/O-FE= 19-Jul-99 11510956 C7200-I/O-FE= 19-Jul-99 11510980 C7200-I/O-FE= 19-Jul-99 11510985 C7200-I/O-FE= 19-Jul-99 11510988 C7200-I/O-FE= 19-Jul-99 11511002 C7200-I/O-FE= 19-Jul-99 11624978 C7200-I/O-FE= 19-Jul-99 12605622 C7200-I/O-FE= 19-Jul-99 12605670 C7200-I/O-FE= 19-Jul-99 12605898 C7200-I/O-FE= 19-Jul-99 12640448 C7200-I/O-FE= 19-Jul-99 12318024 C7200-I/O-FE= 19-Jul-99 12319010 C7200-I/O-FE= 19-Jul-99 12610704 C7200-I/O-FE= 19-Jul-99 12610711 C7200-I/O-FE= 19-Jul-99 14307331 C7200-I/O-FE= 19-Jul-99 11219399 C7200-I/O-FE= 19-Jul-99 11220025 C7200-I/O-FE= 19-Jul-99 11507717 C7200-I/O-FE= 19-Jul-99 11510835 C7200-I/O-FE= 19-Jul-99 11510954 C7200-I/O-FE= 19-Jul-99 11511163 C7200-I/O-FE= 19-Jul-99 11511256 C7200-I/O-FE= 19-Jul-99 11511278 C7200-I/O-FE= 19-Jul-99 11511287 C7200-I/O-FE= 19-Jul-99 11511401 C7200-I/O-FE= 19-Jul-99 11625259 C7200-I/O-FE= 19-Jul-99 12334134 C7200-I/O-FE= 19-Jul-99 12605732 C7200-I/O-FE= 19-Jul-99 12610726 C7200-I/O-FE= 19-Jul-99 12610735 C7200-I/O-FE= 19-Jul-99 12610934 C7200-I/O-FE= 19-Jul-99 12610953 C7200-I/O-FE= 19-Jul-99 12635402 C7200-I/O-FE= 19-Jul-99 14306791 C7200-I/O-FE= 19-Jul-99 14306794 C7200-I/O-FE= 19-Jul-99 14306811 C7200-I/O-FE= 19-Jul-99 14306816 C7200-I/O-FE= 19-Jul-99 14306817 C7200-I/O-FE= 19-Jul-99 14306818 C7200-I/O-FE= 19-Jul-99 14885760 C7200-I/O-FE= 20-Jul-99 12636595 C7200-I/O-FE 20-Jul-99 11506534 C7200-I/O-FE 19-Jul-99 12334679 C7200-I/O-FE 18-Jul-99 10938980 C7200-I/O-FE 18-Jul-99 11511171 C7200-I/O-FE 18-Jul-99 12313958 C7200-I/O-FE 18-Jul-99 11511037 C7200-I/O-FE 18-Jul-99 14307193 C7200-I/O-FE 18-Jul-99 11508039 C7200-I/O-FE 18-Jul-99 11511445 C7200-I/O-FE 18-Jul-99 12334109 C7200-I/O-FE 18-Jul-99 14885733 C7200-I/O-FE 18-Jul-99 11506441 C7200-I/O-FE 18-Jul-99 11506481 C7200-I/O-FE 18-Jul-99 11506542 C7200-I/O-FE 18-Jul-99 11506856 C7200-I/O-FE 18-Jul-99 12334802 C7200-I/O-FE 18-Jul-99 12335202 C7200-I/O-FE 18-Jul-99 12605883 C7200-I/O-FE 18-Jul-99 12610699 C7200-I/O-FE 18-Jul-99 12638269 C7200-I/O-FE 18-Jul-99 12638483 C7200-I/O-FE 18-Jul-99 13942151 C7200-I/O-FE 17-Jul-99 14885776 C7200-I/O-FE 17-Jul-99 12635793 C7200-I/O-FE 20-Jul-99 11624829 C7200-I/O-FE 19-Jul-99 11511436 C7200-I/O-FE= 17-Jul-99 11624863 C7200-I/O-FE 17-Jul-99 12334803 C7200-I/O-FE 20-Jul-99 11506938 C7200-I/O-FE |
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For More Information |
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) at (800) 553-24HR, (408) 526-7209, or send e-mail to tac@cisco.com. |