Cisco IP Phone 6800 Series with Multiplatform Firmware

Data Sheets and Product Information

Data Sheets

• Cisco IP Phone 6800 Series with Multiplatform Phone Firmware Data Sheet 16-Jun-2021

Security Notices

Field Notices

• Applicable to Multiple Models

  • Field Notice: FN - 72593 - Expiring Manufacturer Installed Certificate in Multiplatform Phones - Configuration Change Recommended 31-Aug-2023
  • Field Notice: FN - 72302 - Cisco IP Phones Might Fail to Operate Correctly Due to a New Manufacturer Installed Certificate - Configuration Change Recommended 07-Jun-2023
  • Field Notice: FN - 72222 - End of CDA/EDOS Support for Earlier Firmware - Software Upgrade Recommended 09-Jun-2022
• Field Notice: FN - 70166 - Multi-Platform Phones - Firmware Upgrade or Downgrade Might Fail if the Phone Runs 11.1.1 - Workaround Provided 06-Apr-2018

Security Advisories, Responses and Notices

• Cisco IP Phone 6800, 7800, and 8800 Series with Multiplatform Firmware Cross-Site Request Forgery Vulnerability 16-Aug-2023
• Cisco IP Phone 6800, 7800, and 8800 Series Web UI Vulnerabilities 01-Mar-2023
• Cisco IP Phone Duplicate Key Vulnerability 15-Jun-2022
• Cisco IP Phone 6800, 7800, and 8800 Series with Multiplatform Firmware Cross-Site Request Forgery Vulnerability 06-Apr-2022
• Cisco IP Phone Software Arbitrary File Read Vulnerability 06-Oct-2021
• Broadcom MediaxChange Vulnerability Affecting Cisco Products: July 2021 07-Jul-2021
• Multiple Vulnerabilities in Frame Aggregation and Fragmentation Implementations of 802.11 Specification Affecting Cisco Products: May 2021 11-May-2021
• Cisco IP Phones Buffer Overflow and Denial of Service Vulnerabilities 03-Mar-2021
• Cisco IP Phone TCP Packet Flood Denial of Service Vulnerability 04-Nov-2020
• Cisco IP Phone Remote Code Execution and Denial of Service Vulnerability 03-May-2020
• Cisco IP Phone 6800, 7800, and 8800 Series with Multiplatform Firmware Cross-Site Scripting Vulnerability 03-May-2020
• Cisco IP Phones Web Server Remote Code Execution and Denial of Service Vulnerability 15-Apr-2020
• Cisco IP Phone 6800, 7800, and 8800 Series with Multiplatform Firmware Web UI Command Injection Vulnerability 11-Jul-2018
• Cisco IP Phone 6800, 7800, and 8800 Series with Multiplatform Firmware Session Initiation Protocol Denial of Service Vulnerability 06-Jun-2018

Release and Compatibility

Release Notes

• Cisco IP Phone 6800 Series Multiplatform Phones Release Notes for Firmware Release 12.0(3) 17-Aug-2023
• Cisco IP Phone 6800 Series Multiplatform Phones Release Notes for Firmware Release 12.0(2) 15-May-2023
• Cisco IP Phone 6800 Series Multiplatform Phones Release Notes for Firmware Release 12.0(1) 18-Jan-2023
• Cisco IP Phone 6800 Series Multiplatform Phones Release Notes for Firmware Release 11.3(7)SR1 26-Oct-2022
• Cisco IP Phone 6800 Series Multiplatform Phones Release Notes for Firmware Release 11.3(7) 27-Jun-2022
• Cisco IP Phone 6800 Series Multiplatform Phones Release Notes for Firmware Release 11.3(6) 24-Jan-2022
• Cisco IP Phone 6800 Series Multiplatform Phones Release Notes for Firmware Release 11.3(3)SR2 08-Dec-2021
• Cisco IP Phone 6800 Series Multiplatform Phones Release Notes for Firmware Release 11.3(3)SR1 21-Sep-2021
• Cisco IP Phone 6800 Series Multiplatform Phones Release Notes for Firmware Release 11.3(5) 09-Sep-2021
• Cisco IP Phone 6800 Series Multiplatform Phones Release Notes for Firmware Release 11.3(4) 27-May-2021
• Cisco IP Phone 6821 Multiplatform Phones Release Notes for Firmware Release 11.3(1)SR4 01-Mar-2021
• Cisco IP Phone 6800 Series Multiplatform Phones Release Notes for Firmware Release 11.3(3) 02-Dec-2020
• Cisco IP Phone 6800 Series Multiplatform Phones Release Notes for Firmware Release 11.3(1)SR3 20-Aug-2020
• Cisco IP Phone 6800 Series Multiplatform Phones Release Notes for Firmware Release 11.3(2) 16-Aug-2020
• Cisco IP Phone 6800 Series Multiplatform Phones Release Notes for Firmware Release 11.3(1)SR2 15-Jun-2020

Reference

Licensing Information

• Cisco IP Phone 6800 Series Multiplatform Phones Open Source License for 11.0(2) 22-Nov-2017 (PDF - 1023 KB)

Technical References

• CISCO CP-6800 COMMISSION REGULATION 25-May-2021 (PDF - 160 KB)
• Accessibility Features for the Cisco IP Phone 6800 Series 05-Aug-2020

Design

Design TechNotes

• How to Access the Web Configuration Page of a Cisco IP Phone 6800 Series with Multiplatform Firmware 06-May-2019
• Getting to Know the Cisco IP Phone 6800 Series with Multiplatform Firmware 26-Apr-2019

Install and Upgrade

Install and Upgrade Guides

• Applicable to Multiple Models

  • Cisco IP Phone 6800 Series Multiplatform Phones Provisioning Guide 05-Aug-2019
• Cisco IP Phone 6800 Series Multiplatform Phones Regulatory Compliance and Safety Information 21-Dec-2021 (PDF - 3 MB)
• Cisco IP Phone Multiplatform Phones Firmware Wireless LAN Deployment Guide 17-Nov-2020 (PDF - 609 KB)
• Installation Guide for Cisco IP Phones with Multiplatform Firmware 17-Aug-2020 (PDF - 8 MB)

Install and Upgrade TechNotes

• Common Phone Tasks, Icons, and Buttons of Cisco 7800 and 8800 Series IP Phones with Multiplatform Firmware 20-Feb-2020
• Upgrade the Firmware on the Cisco IP Phone 6800 Series with Multiplatform Firmware through the Web Browser Command 10-Jun-2019
• Set Up and Use Multicast Paging on a Cisco IP Phone 6800 Series with Multiplatform Firmware 30-Apr-2019

Configuration

Configuration Examples and TechNotes

• Access Voicemail on the Cisco 6800, 7800, or 8800 Series Multiplatform IP Phone 19-Feb-2020
• Configure a Programmable Line Key for Speed Dial on a Cisco MPP Phone 23-Jul-2019
• Configure Speed Dial on a Cisco IP Phone with Multiplatform Firmware 10-Jun-2019
• How to Find the IP Address of a Cisco 6800 Series Phone 06-May-2019

Configuration Guides

• Cisco IP Phone 6861 with Multiplatform Firmware

  • Cisco IP Phone 6861 Multiplatform Phones Wireless LAN Deployment Guide 14-May-2020 (PDF - 3 MB)
• Transfer Calls on a Cisco IP Phone 6800, 7800, or 8800 Series with Multiplatform Firmware 05-Dec-2019

Programming Guides

• Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones 08-Aug-2023

Maintain and Operate

End-User Guides

• Applicable to Multiple Models

  • Cisco IP Phone 6800 Series Multiplatform Phones User Guide 18-Aug-2023
  • Cisco IP Phone 6841 and 6851 Multiplatform Phones Quick Start Guide 04-Sep-2018 (PDF - 278 KB)

• Cisco IP Phone 6871 with Multiplatform Firmware

  • Cisco IP Phone 6871 Multiplatform Phones Quick Start Guide 25-Nov-2019 (PDF - 401 KB)

• Cisco IP Phone 6861 with Multiplatform Firmware

  • Cisco IP Phone 6861 Multiplatform Phones Quick Start Guide 04-Aug-2019 (PDF - 499 KB)

• Cisco IP Phone 6821 with Multiplatform Firmware

  • Cisco IP Phone 6821 Multiplatform Phones Quick Start Guide 28-Sep-2018 (PDF - 236 KB)
• Multiplatform Phones (7800/6800/8800 Series)-BroadWorks Support Quick Start Guide 22-Nov-2019 (PDF - 857 KB)

Maintain and Operate Guides

• Applicable to Multiple Models

  • Cisco IP Desk Phone with Multiplatform Firmware (MPP) － Administration Guide 17-Aug-2023
  • Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide for Release 11.3(1) and Later 27-Jun-2022
• XML Reference Guide for Cisco IP Phone Multiplatform Phones 18-Aug-2023

Maintain and Operate TechNotes

• Receive Voicemail Remotely on a Cisco 6800, 7800, or 8800 IP MPP Phone 20-May-2020
• Set up Voicemail on a Cisco 6800, 7800, or 8800 Series IP Phone with Multiplatform Firmware 17-Feb-2020
• Compare & Contrast: Cisco IP MPP Phones & Cisco Unified IP Phones 08-Aug-2019
• View the Customization State on the Cisco 6800, 7800, and 8800 IP Phone Series with Multiplatform Firmware 10-Dec-2018

Troubleshooting

Troubleshooting TechNotes

• Cisco IP Phone 6800, 7800, and 8800 Series Multiplatform Phones Troubleshooting FAQ 21-Nov-2019 (PDF - 5 MB)