IT Success Stories - Cisco on Cisco - IT Success Stories - Cisco on Cisco

Solution Category	Sub-Category	Content Type	Title
Business of IT	Business Applications	IT Insights	Lessons from a Successful Corporate App Store In 2012, Cisco IT created an online store to offer employees a single, easy way to request IT services and obtain authorized applications.
Collaboration	Conferencing and Messaging	IT Methods	Cisco Deploys UCCE Virtualized Voice Browser Cisco IT adoption of the new VVB solution helps to drive down the hardware investment for Cisco IT, while enabling new and advanced capabilities for Unified Contact Center Experience.
Collaboration	Conferencing and Messaging	IT Brief	Cisco Introduces ACE Preview—the “New” ACE Service The Cisco Advanced Cisco Experience (ACE) service program provides subscribers in sales access to and the ability to demo the latest Cisco collaboration products and features before those services are available to customers.
Collaboration	Collaboration Endpoints	IT Methods	Innovating with Feature-Rich APIs in Cisco Unified Contact Center Enterprise (UCCE) The Cisco Unified Contact Center Enterprise (UCCE) solution helps enterprise customers provide a connected, digital contact center experience for their customers.
Collaboration	Collaboration Endpoints	IT Methods	Delivering Enhanced Support and More Value to Cisco Collaboration Customers and Partners with Cisco Iris The Cisco Customer Experience (CX) team in partnership with Cisco IT, recently identified an opportunity to create a better technical support experience for customers and partners using Cisco Collaboration applications. That solution is Cisco Iris.
Collaboration	Conferencing and Messaging	IT Methods	Reducing Complexity and Costs by Consolidating Voice Services Architecture for Cisco Contact Centers in India Cisco IT recognized an opportunity to present the Dept of Telecommunications in India, with a proposal to take a new approach to the architecture design for their contact centers.
Collaboration	Conferencing and Messaging	IT Insights	A Brief History of the Cisco IT Collaboration Journey Collaboration solutions have transformed Cisco’s business. Cisco IT deploys and supports our solutions—from Cisco Webex Teams to Cisco Meeting Server to Cisco IP Phones—to help Cisco improve business processes, speed decision-making, and boost workforce productivity.
Collaboration	Conferencing and Messaging	IT Methods	Cisco Meeting Server: On-Premises Collaboration Support Designed with the Future in Mind Cisco IT recently faced a challenge that also presented a unique opportunity to create a programmable solution to support the collaboration needs of select user groups within Cisco.
Collaboration	Conferencing and Messaging	IT Methods	Cisco IT Moves 130,000 Users to Cisco Cloud CMR During 3-Month Migration Cisco embarked on a journey to move all employees to the new, scalable and more cost-effective Cisco Collaboration Meeting Rooms (CMR) Cloud solution.
Collaboration	Workspaces	IT Methods	How Cisco IT is Evolving Workplace Deployment and Operations for Collaborative Professionals Understanding how employees work and listening to their needs and expectations were imperatives for Cisco IT when Cisco, as a company, committed to creating a transformative workplace experience for its teams: Cisco Connected Workplace.
Enterprise Networks	Mobility	IT Insights	Preparing the Enterprise for Wi-Fi 6 Wi-Fi 6 helps networks serve more wireless devices and demanding applications. A four-part Cisco IT plan will guide Wi-Fi 6 deployment in the Cisco network.
Security	Network Security	IT Methods	Fighting Malware to the End: How We Tested and Deployed AMP for Endpoints We’re rolling out AMP for Endpoints to keep our 125,000 Mac and Windows devices protected.
Security	Policy and Access	IT Insights	Can We Trust Your Device? Checking Security Posture We are working on a solution that provides full access to corporate applications and services for devices we have confirmed meet our Trusted Device standard.
Business of IT	Insightful data	IT Brief	Retail Shopping Through a New Lens The Meraki cameras in our company store do more than surveillance. Understanding how and when people move throughout our company store helps us improve the shopping experience.
Security	Policy and Access	IT Brief	Strengthening and Scaling Security with IoT Device Onboarding Cisco uses solutions to automate and simplify security for IoT devices that connect to our network.
Enterprise Networks	Artificial Intelligence	IT Brief	Strength in Numbers: UCS brings AI to Marketing Cisco IT is partnering with marketing to better serve small and midsize customers through data hosted on Cisco UCS servers.
Enterprise Networks	Cisco DNA Center	IT Case Study	You can go anywhere with Catalyst 9000s and software-defined access The 9300 network in Sydney, Australia is Cisco’s first SD-Access network. We are already seeing better security compliance and faster certification and remediation.
Enterprise Networks	Internet of Everything	IT Brief	Fax Order Automation with Machine Learning and Deep Learning Cisco receives $4B of our total revenue from fax or email. Staggering amounts for the 21st century! Cisco is using machine and deep learning to help sort it.
Business of IT	Insightful data	IT Brief	Monitoring Order Processing with AppDynamics Every Cisco product order goes through multiple steps, databases, and applications. Monitoring order processing with AppDynamics makes it simpler.
Enterprise Networks	Network Systems	IT Brief	Migrating to a New Cisco Wireless Infrastructure Cisco is adopting a "wireless first" network design and migrating all its offices to a new wireless infrastructure based on the Cisco Aironet 4800 Access Point.
Enterprise Networks	Mobility	IT Methods	Automating Cisco Home and Remote Access Router Updates Cisco's virtual office configuration lifecycle is now fully automated thanks to Cisco Network Services Orchestrator.
Collaboration	Workspaces	IT Case Study	Cisco Connected Workplace: More Productivity and Satisfaction, Less Office Space and CO2 Cisco Connected Workplace uses Cisco technology to provide different type of spaces for employees to be happier and move freely around the office.
Enterprise Networks	Network Systems	IT Brief	Cost-Effective Connectivity for Small Offices Learn how Cisco is using Meraki appliances for network access, providing a cost-effective, easy-to-deploy, and cloud-managed connectivity solution.
Collaboration	Workspaces	IT Brief	Cisco Webex Collaboration in More Spaces As agile work practices become more prevalent, we have found that Cisco employees in scrum teams and other work groups increasingly hold impromptu meetings rather than scheduled ones.
Enterprise Networks	Network systems	IT Methods	Cisco DNA Center: Early Results from Intent-based Networking When you have thousands of network devices--we’ve got 15,000--efficient management pays big dividends in terms of operational costs and agility. Today we have excellent tools for zero-touch deployment, software image management, and fabric management.
Data Center and Cloud	Data Center Architecture	IT Brief	HyperFlex Edge HyperFlex combines compute, storage, and hypervisor (VMware ESX) in one package. This offers faster deployment and savings in OpEx and CapEx.
Security	Network Security	IT Brief	Migrating to Cisco’s Next-Generation Firewall for Core Security The move to more cloud applications created challenges for the performance and scalability of our existing firewall implementation. We needed to deploy a new solution.
Data Center and Cloud	Cloud	IT Brief	Offering an Internal Cloud Service CITEIS is now extending its concepts to an expanded storage service, utilizing ACI, UCS, and other open-source software.
Enterprise Networks	Network Systems	IT Brief	Intersight: “Management as a Service” for All of Our Servers Cisco Intersight is making server management much simpler. We're using a single pane-of-glass view to simplify infrastructure management.
Enterprise Networks	Network Systems	IT Brief	Better Circuit Use with Software-Defined WAN Cisco’s acquisition of Viptela gave us the ability to simultaneously load-balance applications between the primary and secondary local circuits.
Security	Email and Web Security	IT Brief	Improving Security with Automated Email Analysis Email is the largest infection vector for transmitting malware. Cisco is detecting malicious emails faster with automated threat detection and blocking.
Enterprise Networks	Network Systems	IT Brief	Using Cisco DNA Center for Network as a Platform The Cisco network transition to Cisco DNA architecture creates a more cohesive environment with automation controllers and assurance engines. In the past, it consisted of standalone network products.
Collaboration	Collaboration Endpoints	IT Brief	Journey to Collaboration We've continually improved collaboration. The complete story of our collaboration journey to date could fill a book; here are some highlights.
Business of IT	Cisco on Cisco	IT Brief	Women in Tech – Growing the Ranks Three Cisco women in technology share their experiences & provide advice for other women in technology.
Digital Business	IT Strategy and Infrastucture	IT Case Study	Secure Digital Transformation of Cisco Campus Digital transformation is triggering disruptive trends in today’s business world. The pace of change is accelerating at our workplace.
Data Center and Cloud	Data Center Networking	IT Insights	Cisco IT Nearing Final Phase of ACI Journey Cisco IT chose to migrate all our business data centers to ACI for five simple reasons: greater speed and agility, reduced cost, greater simplicity, security, and scalability.
Enterprise Networks	Network Systems	IT Case Study	SDN and its Role in Automating & Scaling in the Data Center Software Defined Networking & its role in automating the provision and scaling of cloud native architectures in the data center through network programmability.
Data Center and Cloud	Data Center Architecture	IT Insights	Do You Know How Much Power Your Data Center Really Uses? Through the use of Cisco Energy Management in our newer data centers, we are able to understand energy use, costs, and carbon emissions by device, location, and time of day.
Digital Business	IT Strategy and Infrastucture	IT Insights	Expanding Fast-Lane Rollout & Spark Integration for iOS Devices Enhancing the mobile experience and improving the quality of service for users of iOS devices on corporate networks that are based on Cisco technologies.
Digital Business	IT Strategy and Infrastucture	IT Brief	Beyond Video Surveillance: Cameras as Sensors Video can be used in more ways than one to save money and make smarter business decisions.
Enterprise Networks	Network Systems	IT Brief	Efficient Delivery of Live Video Streams Delivering live broadcasts of company events and recorded video for information and training purposes.
Digital Business	Insightful Data	IT Brief	How Cisco Is Using Data to Drive Digital Transformation Cisco optimizes sales and supply chain processes with an integrated data platform, easier data access, and self-service analytics tools.
Digital Business	Insightful Data	IT Brief	Advanced Machine and Deep Learning Helps Digitization of IT More use of data mining and advanced machine learning helps Cisco IT improve operational efficiency, service performance, and user experience.
Data Center and Cloud	Data Center Architecture	IT Case Study	Cisco Workload Optimization Manager (CWOM) Virtual machines are automatically upsized or rightsized. No human involvement. No downtime for upsizing.
Digital Business	IT Strategy and Infrastucture	Trends in IT	Cisco Collaborative Tools Inspire Ready-to-Adopt Innovations IT Incubator program uses Cisco Spark, Cisco WebEx, and Cisco TelePresence to develop ideas into innovations.
Digital Business	Insightful Data	IT Methods	How Cisco Simplifies Application Monitoring Insights into individual online transactions and user experiences are critical to today's electronic business activity. Here's how Cisco does it.
Data Center and Cloud	Data Center Networking	IT Brief	Cisco Tetration Analytics: Initial Implementation The platform delivers behavior-based application insight with deep forensics, providing real-time visibility into traffic across all Cisco data centers and a better understanding of dependencies among applications.
Security	Network Security	IT Methods	Cisco IT Hits Milestone with Cisco Umbrella Cisco IT develops new, cutting-edge security strength through Umbrella, a protective client that seamlessly couples with AnyConnect to cover you on and off of trusted networks.
Data Center and Cloud	Data Center Networking	White Paper	Cisco IT Compute at Scale on Cisco ACI Understanding how Cisco IT deployed ACI to deliver improved business performance.
Data Center and Cloud	Data Center Architecture	IT Insights	Automated Server Provisioning with Cisco UCS Director Cisco IT uses UCS Director to make server provisioning a whole lot easier.
Business of IT	IT Strategy and Infrastucture	IT Brief	Transforming the Customer Experience Using Data and Insights Cisco IT is leading the way in using insightful data to reach customers.
Business of IT	IT Strategy and Infrastucture	IT Brief	Driving Innovation through Continuous Delivery How IT uses continuous delivery methods to drive innovation.
Enterprise Networks	Network Systems	IT Insights	Automating Updates on Installed Devices Cisco Network Services Orchestrator (NSO) has helped in sending new software and configurations to network devices installed in field offices
Collaboration	Conferencing and Messaging	IT Brief	Collaboration Meeting Room (CMR) Cloud CMR Cloud makes creating a WebEx meeting a simpler and richer process for everyone.
Digital Business	IT Strategy and Infrastucture	IT Brief	Top IT Trends In a 2016 IDC survey about corporate strategy, 2 out of 3 CEOs said digital transformation would play a starring role. But what technologies help you get there?
Digital Business	IT Strategy and Infrastucture	IT Insights	DevOps Toolchain for Continuous Application Delivery The DevOps toolchain gives our application teams a centralized set of tools to use throughout the software development lifecycle.
Collaboration	Conferencing and Messaging	IT Brief	How Spark is Helping to Make Faster-Moving SAFe Teams Integrating toolchains with Spark is creating faster-moving SAFe teams
Security	Network Security	IT Insights	Network Security at the 2016 Rio Olympic Games Cisco provided world-class security as the network sponsor of the 2016 Rio Olympics.
Security	Policy and Access	Trends in IT	Improving Authentication of Network Users and Devices New uses for Cisco Identity Services Engine makes access enforcement easier, consistent, and extensible.
Data Center and Cloud	ACI	IT Insights	Migrating Hadoop to ACI Migrating Hadoop to ACI strengthened security and improved performance.
Business of IT	IT Organization	IT Brief	Adoption of the ITaaSO Model The ITaaSO model allows Cisco to operate and think like a service provider
Collaboration	Business Applications	IT Brief	Digitizing Technical Support Spark is helping to digitize technical support
Business of IT	Business Applications	IT Insights	ABT Leads SAFe® Initiative Agile methodology is used to achieve a CD model on large projects.
Data Center and Cloud	Cloud	IT Insights	Cloud-ready Java virtual machines Migrating large-scale applications to our Lightweight Application Environment.
Data Center and Cloud	Cloud	IT Insights	Cisco's Global Cloud Strategy Cisco IT's approach to the data centers and cloud services of tomorrow.
Business of IT	Consolidation and Design	IT Brief	Self-Service App Deployment Great success has been found with the newly developed self-service platform.
Digital Business	Insightful Data	IT Brief	Connected analytics Connected analytics are fueling significant business outcomes for Cisco.
Security	Policy and Access	IT Insights	C-Bridge fast network connection C-Bridge, a self-contained network connectivity unit that deploys quickly.
Security	Cloud Security	IT Methods	How Cisco IT implemented OpenDNS Cisco IT adopted the OpenDNS cloud service for our own use.
Collaboration	Collaboration Endpoints	IT Brief	Unified Communications strengthens the enterprise Cisco UC deployments show great advantages among enterprise clients.
Digital Business	IT Strategy and Infrastucture	IT Case Study	How to be agile with complex teams and big projects Agile development will help increase productivity, grow business, and more.
Data Center and Cloud	Resiliency	IT Methods	Testing Data Center Failover Disasters happen. Cisco IT is prepared. Are you?
Enterprise Networks	Network Systems	IT Insights	Reducing cloud application bandwidth WAAS optimizes WAN bandwidth and improves performance for Cisco users.
Enterprise Networks	Internet of Everything	Trends in IT	Enterprise IT as We Knew It The transition from enterprise IT to digital IT starts yesterday.
Security	Network Security	IT Brief	Advanced Malware Protection everywhere Enter Cisco's Advanced Malware Protection (AMP).
Enterprise Networks	Mobility	Trends in IT	Secure mobility transforms the enterprise Employees who can work securely anywhere help Cisco gain revenues and more.
Data Center and Cloud	Data Center Networking	White Paper	Cisco IT ACI design How Cisco IT deployed ACI to deliver improved business performance
Security	Network Security	IT Case Study	Cisco IT and InfoSec partner to operationalize security Cisco IT and InfoSec partner to protect company infrastructure and data.
Data Center and Cloud	Data Center Architecture	IT Insights	Testing application resiliency Cisco performs resiliency testing to verify application recovery.
Collaboration	Workspaces	IT Methods	Cisco Digital Ceiling Digital Ceiling improves lighting efficiency and experience.
Security	Policy and Access	IT Insights	Controlling user access via dynamic policies Cisco IT provides segmented access through a logical separation.
Security	Cloud Security	IT Insights	Securing third-party cloud applications Cisco IT is working to protect confidential data stored on third-party clouds.
Digital Business	IT Strategy and Infrastucture	IT Case Study	Self-service system automates build and deploy CSIT application-delivery teams release code with a new, automated self-service model.
Digital Business	IT Architecture	IT Case Study	Managing IT service costs Service costing offers a single source of truth for IT cost data.
Business of IT	Virtualization	IT Case Study	Data Virtualization Data virtualization reduces business costs and improves decision-making.
Collaboration	Workspaces	Trends in IT	Spark virtual room improves customer support Cisco Spark rich, anytime collaboration transforms customer support experience.
Security	Cloud Security	IT Insights	Managing cloud security and risk exposure Understand how employees use cloud services to reduce risk and exposure.
Security	Policy and Access	IT Insights	Managing IoT device access with Identity Services Engine The Internet of Everything is here, and it's creating new kinds of challenges.
Enterprise Networks	Security	IT Insights	Advanced Threat Detection and the Internet of Everything Security data infrastructure will help defend against connecting devices.
Enterprise Networks	Internet of Everything	Trends in IT	Opportunities for India in the Digital Economy Internet of Everything opportunities abound in public and private sectors.
Enterprise Networks	Internet of Everything	Trends in IT	Powering IoE with Big Data Analytics The Internet of Everything (IoE) means billions of new network connections.
Enterprise Networks	Internet of Everything	Trends in IT	IoE and Big Data for the Connected Enterprise Enterprises can use IoE data to make improvements in every business function.
Data Center and Cloud	Data Center Architecture	IT Methods	Securing our data centers Physical and virtual, protection provided in the core to multitenant cloud.
Digital Business	IT Strategy and Infrastucture	IT Insights	Taking continuous delivery from vision to reality Fast IT frees IT organizations from manual configuration, changes, and maintenance.
Enterprise Networks	Big Data	IT Insights	Big Data: Not Just Big, But Different - Part 2 Big data is different in three ways: volume, variety, and velocity.
Enterprise Networks	Big Data	IT Insights	The Network: Artery and Brain for Big Data - Part 1 Network Data is a New Form of Big Data
Enterprise Networks	Cisco on Cisco	IT Methods	Cisco Live Network Infrastructure Deployment Cisco Live in Milan leveraged Cisco's own technology to deploy an enterprise-sized network infrastructure in a few days.
Enterprise Networks	Internet of Everything	IT Insights	Event Correlation On the Road to Cross-Domain Event Correlation
Enterprise Networks	Internet of Everything	IT Insights	Smart Spaces: Select and Personalize the Day's Workspace from a Mobile Device Employees use an application called Cisco Maps to search for people and resources.
Enterprise Networks	Internet of Everything	IT Insights	Smart Energy Management: Harness the Internet of Everything Cisco EnergyWise Management reduces energy use and ecological footprint.
Enterprise Networks	Internet of Everything	Trends in IT	Enriching Business Processes through the Internet of Everything Connecting more people, data, and things to the Internet of Everything.
Enterprise Networks	Internet of Everything	IT Insights	Policy Assurance Monitoring for IoE Extracting useful data from connected systems drives business change
Enterprise Networks	Mobility	IT Case Study	Cisco IT BYOD program Cisco IT BYOD program gives employees more power and productivity while reducing cost.
Enterprise Networks	Enterprise Collaboration	IT Insights	Cisco Maps Learn how Cisco Maps allows us to search for people and resources, locate the resource on a map, and take action.
Collaboration	Workspaces	IT Methods	Cisco maps location-based service Cisco is moving toward a flexible workspace.
Enterprise Networks	Network Systems	IT Case Study	Single Management with Cisco Prime Infrastructure Cisco IT integrates network management for improved operations.
Enterprise Networks	Mobility	IT Insights	Secure wireless extranet access Wireless access to the Cisco extranet is an urgent requirement in ODCs
Enterprise Networks	Network Systems	IT Insights	Seven Essential Network Capabilities for the Internet of Everything - Part 3 Learn about the seven types of network intelligence to act on big data.
Enterprise Networks	Network Systems	IT Methods	Cisco Expands IPv6 Web Presence Cisco IT is realizing revenue through traffic relying on IPv6 connectivity.
Enterprise Networks	Network Systems	IT Case Study	EIGRP Implementation How Cisco IT simplified network growth with EIGRP.
Enterprise Networks	Internet of Everything	IT Insights	Intercloud in the Supply Chain Intercloud Fabric provides seamless connections across the supply chain.
Enterprise Networks	Network Systems	IT Case Study	IPv6 Implementation How Cisco IT is implementing IPv6: progress update.
Enterprise Networks	Network Systems	IT Case Study	Network Infrastructure Upgrade Program* Proactive program continually refreshes core IT infrastructure to accelerate new technology deployments.
Enterprise Networks	Network Systems	IT Case Study	Cisco ASR 1000 Series Aggregation Services Routers Cisco ASR 1000 Series Aggregation Services Routers support Cisco's shift toward virtualized data centers and cloud computing
Enterprise Networks	Network Systems	IT Case Study	Cisco Medianet Supports Pervasive Video First medianet project enables performance monitoring, helping to meet service-level agreements.
Enterprise Networks	Network Systems	IT Case Study	Cisco IronPort Web Security Appliance IronPort Web Security Appliance blocked 30 million malicious objects in first three months of production.
Enterprise Networks	Network Systems	IT Case Study	Journey to IPv6 Priority projects are IPv6-based public website and end-to end reference implementation.
Enterprise Networks	Network Systems	Trends in IT	The Internet of Everything is the New Economy The Internet of Everything is the biggest business opportunity in history.
Enterprise Networks	Mobility	IT Methods	How Cisco IT Designed a Secure BYOD Architecture Cisco IT's BYOD program takes advantage of existing security architecture.
Enterprise Networks	Mobility	IT Methods	How Cisco IT Deployed and Manages BYOD Connect to the network using any mobile device from anywhere.
Enterprise Networks	Mobility	IT Insights	Bring Your Own Device (BYOD) More employees are using personal devices to increase productivity and reduce costs.
Enterprise Networks	Network Systems	IT Case Study	Self-Managed Local Access Ring Self-managed campus DWDM ring lowers long-term costs and shortens wait for circuits.
Enterprise Networks	Security	IT Case Study	Using Lancope StealthWatch for Information Security Monitoring How Cisco Security uses StealthWatch and NetFlow to protect the network.
Enterprise Networks	Security	IT Methods	Cisco Cloud Web Security Cisco Cloud Web Security uses web filtering and web security to protect users from malware infections.
Enterprise Networks	Security	IT Case Study	CCTV on IP Network* Cisco migrates fiber traffic to IP network and network video recorders to data center.
Enterprise Networks	Security	IT Insights	Security for the Real World: A Practitioner's View InfoSec shapes policies and practices to protect Cisco both proactively and reactively.
Enterprise Networks	Security	IT Insights	Securing a Diverse, Global Network Cisco IT uses ASA 5585-X appliances for frontline network security.
Enterprise Networks	Security	IT Insights	Securing Event Network Operations How Cisco IT protected network operations at Cisco's largest event.
Enterprise Networks	Security	Trends in IT	Cisco IT Refreshes IPS Sensors Cisco IPS 4500 and 4300 Sensors have greater throughput and traffic flow processing.
Enterprise Networks	Security	Trends in IT	End-to-End Security Policy Control Identity Services Engine helps Cisco IT validate rigorous policy enforcement.
Enterprise Networks	Security	White Paper	Cisco IT and the Identity Services Engine Cisco deployed its Identity Services Engine. Learn how in this whitepaper.
Enterprise Networks	Network Systems	Audio & Video	Network Capacity Planning Case Study Summary
Enterprise Networks	Network Systems	Audio & Video	Network Infrastructure Upgrade Program Case Study summary
Enterprise Networks	Network Systems	Audio & Video	Network Monitoring and Management Case Study Summary
Enterprise Networks	Network Systems	Trends in IT	The Extended Enterprise The network you know is gone. It's borderless, dynamic, and virtualized.
Enterprise Networks	Audio & Video	IT Case Study	DDoS Protection Case Study Summary
Enterprise Networks	Audio & Video	IT Case Study	CCTV on IP Network Case Study Summary
Enterprise Networks	Audio & Video	IT Case Study	Cisco Security Agent Version 5.2 Case Study Summary
Enterprise Networks	Audio & Video	IT Case Study	Cisco Security Agent Benefits at Cisco (Detailed Version)
Enterprise Networks	Audio & Video	IT Case Study	Cisco Security Agent Benefits at Cisco (Short Version)
Enterprise Networks	Mobility	Audio & Video	Wireless RFID Asset Tracking Case Study Summary
Enterprise Networks	Mobility	Audio & Video	Guest Networking Case Study Summary
Business of IT	Business Applications	IT Case Study	eStore for IT Services Cisco IT's eStore replaces multiple service request systems with a unified service catalog for ordering any type of IT service.
Business of IT	Business Applications	IT Case Study	Library Simplifies Technical Learning Online Library provides faster, easier access to relevant information.
Business of IT	Business Management	IT Case Study	ITAAS: Building a Services Organization How Cisco IT customer care created a successful ITaaS organization.
Business of IT	Collaboration	IT Insights	Gen Y Flexible Workplace The network you know is gone. It's borderless, dynamic, and virtualized.
Business of IT	Business Management	IT Case Study	Integrating a Corporate Acquisition Cross-functional processes accelerate how new employees work productively and minimize the transition impact on customers.
Business of IT	Business Management	IT Case Study	IT Operating Model New way to manage IT investments supports innovation, improved architecture, and stronger process standards for Cisco IT.
Business of IT	Business Process	IT Case Study	Service Introduction Network New IT network accelerates early service releases and productivity gains.
Digital Business	IT Architecture	IT Case Study	How Cisco IT transformed into a services organization IT as a Service model boosts IT business value.
Business of IT	IT Transformation	IT Case Study	How Cisco Transformed Its Supply Chain Single ERP instance, new business models, and automation boost agility and resiliency.
Business of IT	IT Transformation	IT Best Practice	IT as a Services Organization Cisco IT defines the service roles required to successfully complete its transformation to a services organization.
Business of IT	IT Organization	IT Insights	IT Strategic Investment Planning Unified business and technology architecture fuels Cisco IT investment planning.
Business of IT	IT Organization	IT Insights	Enterprise Architecture Cisco IT laid the foundation for its enterprise architecture practice.
Business of IT	IT Organization	IT Insights	IT as a Services Organization IT as a Service provides scalability, transparency, and long-term value.
Business of IT	Network Systems	IT Case Study	Smart Call Home for Cisco UCS Powered by Smart Call Home, device diagnostics reduce time to resolution for Cisco Unified Computing System by 80 percent.
Collaboration	Collaboration Endpoints	IT Insights	Value of Video in the Enterprise Cisco IT is enabling a workplace transformation that focuses on collaboration.
Collaboration	Collaboration	IT Insights	New Solutions for Contact Centers Cisco contact centers update current technology with newer solutions.
Collaboration	Conferencing and Messaging	IT Best Practice	Global Meeting Collaboration This paper offers guidelines for managing global meeting collaboration.
Collaboration	Collaboration	Partner Perspective	Presidio: Supporting "Work Everywhere" Employees with Cisco Collaboration Solutions Presidio, Inc. is a Cisco® Gold Certified Partner with customers and offices located across the United States, meaning collaboration capabilities are vital for the company's employees. An extensive deployment of Cisco collaboration solutions is changing the way that Presidio does business
Collaboration	Unified Communications	Partner Perspective	Computex Technology Solutions Deploys Cisco Video Learn how Computex has deployed and enabled Cisco solutions and services.
Collaboration	Communications Applications	IT Case Study	How Cisco IT Introduced Jabber Successful Cisco Jabber client adoption for laptops, tablets, and smartphones.
Collaboration	IP Contact Center	IT Case Study	Contact Center SIP Trunk Cisco Unified Border Element solution yields cost savings, improves customer calls.
Collaboration	Collaboration Tools	Audio & Video	Connected Workplace Case Study Summary
Collaboration	Collaboration Tools	Executive Presentation	Communications and Collaboration* Current business realities of globalization, employee mobility, and working outside of standard business hours all point to a need for tools that support collaboration. At the same time, new technologies for collaboration are emerging, including rich-media communications and Web 2.0 tools.
Collaboration	Video	Executive Presentation	TelePresence* This Cisco on Cisco: Inside Cisco IT Executive Presentation looks at Cisco's internal deployment of Cisco TelePresence systems. Discover more about Cisco's implementation and evolution of TelePresence systems worldwide, the benefits and cost savings enabled by this deployment, and the gains achieved in productivity and company operations.
Collaboration	Unified Communications	Executive Presentation	Unified Communications* This Cisco on Cisco: Inside Cisco IT Executive Presentation covers a high level overview of the deployment and evolution of Unified Communications solutions within Cisco. It also presents information about the use of Unified Communications tools and the benefits Cisco has gained from these deployments.
Collaboration	IP Contact Center	IT Best Practice	Contact Center Migration to UCS Cisco IT Shares Best Practices in Migrating Contact Center to UCS.
Collaboration	IP Messaging	IT Case Study	Exchange 2010 on Cisco UCS New servers, new architecture reduces costs and improves availability.
Collaboration	IP Messaging	Executive Presentation	Cisco Unity Voice Messaging* This Cisco on Cisco: Inside Cisco IT Executive Presentation looks at Cisco's global migration from legacy voicemail systems to the IP-based Cisco Unity Voice Messaging solution. Learn about the cost savings achieved and other benefits this deployment has realized.
Collaboration	Business Process	IT Best Practice	Collaboration Security Cisco addresses security challenges of collaboration and social media tools.
Collaboration	Collaboration Tools	IT Case Study	WebEx Cloud Connected Audio Carrying audio conferencing on corporate network reduces Cisco costs for web conferences by $32M/year.
Collaboration	Communications Applications	IT Case Study	How Cisco IT Migrated Unified Communications to Cisco UCS New platform supports more voice and video services, devices, and users with fewer servers.
Collaboration	Communications Applications	IT Case Study	Cisco Unified Presence and Unified Personal Communicator* Employees save time and get answers faster by knowing whether global coworkers are available and how to reach them.
Collaboration	Collaboration Endpoints	IT Methods	Consolidating Jabber into a single environment Cisco Jabber streamlines communication and enhances productivity.
Data Center and Cloud	Communications Applications	IT Case Study	How Cisco IT Personalizes Content Recommendations for Sellers with Intercloud Solution Cisco SalesConnect is helping sellers and partners close deals more quickly
Data Center and Cloud	Big Data	IT Case Study	SAP HANA for Business Intelligence SAP HANA is an analytics engine that is optimized to run in-memory on Cisco UCS servers.
Digital Business	Insightful Data	IT Case Study	Hadoop big data intelligence Cisco IT adopts Hadoop for enterprise-scale big data analytics.
Data Center and Cloud	Data Center Architecture	IT Case Study	Tidal Enterprise Scheduler TES reduces the time needed to onboard and train new staff.
Data Center and Cloud	Data Center Architecture	IT Methods	Cisco IT Elastic Infrastructure Cisco CITEIS offers two models of service delivery: ITaaS and PaaS.
Data Center and Cloud	Data Center Architecture	IT Methods	Fibre Channel over Ethernet in Data Center Design Our Allen Data Center uses FCoE to reduce costs and simplify management.
Data Center and Cloud	Data Center Architecture	IT Case Study	Global Data Center Program: Conclusion How Cisco IT planned and executed a global data center.
Data Center and Cloud	Data Center Architecture	IT Case Study	Oracle RAC Database Migration to UCS Migrating mission critical Oracle RAC database to UCS improved performance at reduced cost.
Data Center and Cloud	Data Center Architecture	IT Case Study	Private Cloud at Cisco Flexible infrastructure at lower cost with Cisco Intelligent Automation for Cloud.
Data Center and Cloud	Data Center Architecture	IT Case Study	Application Migration Moving applications between data centers aligns with business strategy.
Data Center and Cloud	Data Center Architecture	IT Case Study	Dual Purpose Data Center Infrastructure used for non-production applications versus keeping it idle.
Data Center and Cloud	Virtualization	Audio & Video	Virtualized Servers in the Data Center Case Study Summary
Data Center and Cloud	Virtualization	IT Case Study	Virtualized Oracle Database on UCS How Cisco IT Virtualized Oracle RAC Databases on Unified Computing System with VMware.
Data Center and Cloud	Data Center Architecture	IT Case Study	Storage cloud for big data Storage cloud integrates storage arrays, servers, and switches to provide a cost-effective, policy-driven solution.
Data Center and Cloud	Storage Networking	Audio & Video	SAN for ERP Data Storage Case Study Summary
Data Center and Cloud	Storage Networking	Audio & Video	SAN Switch Interoperability in Migration Case Study Summary
Data Center and Cloud	Storage Networking	Audio & Video	SAN for Business Continuity Case Study Summary
Data Center and Cloud	Data Center Architecture	Audio & Video	Enterprise Content Networking System Case Study Summary
Data Center and Cloud	Data Center Architecture	Audio & Video	Cisco Nexus 5000 and 7000
Data Center and Cloud	Data Center Architecture	IT Brief	New Data Center in 2 Months, with HyperFlex Cisco HyperFlex hyperconverged infrastructure combines networking, storage, and virtualization in one box.
Data Center and Cloud	Data Center Networking	IT Insights	Cisco Application Centric Infrastructure Cisco ACI directly addresses the growing need for infrastructure change.
Data Center and Cloud	Data Center Architecture	IT Insights	Preparing for the Data Science-Driven Era Cisco is not only becoming a data science-driven enterprise; it's building one.
Data Center and Cloud	Data Center Architecture	IT Insights	Value of Video in the Enterprise Cisco IT is enabling a workplace transformation that focuses on collaboration
Data Center and Cloud	Data Center Architecture	IT Insights	Cisco Moves to Hybrid Cloud Model, With Open-Source Stack Cisco is shifting to open standards in our CITEIS stack.
Data Center and Cloud	Security	IT Insights	Improving Security with an Application Centric Infrastructure Cisco will improve data security by implementing ACI in every data center.
Data Center and Cloud	Data Center Architecture	IT Case Study	Tidal Enterprise Scheduler and Big Data Cisco IT automates workloads for big data applications.
Data Center and Cloud	Data Center Architecture	IT Case Study	Migrating Order Management System to Cisco UCS Cisco IT migrates another large HP-UX system to UCS platform to reduce costs and improve performance.

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