Helping transform the business through technology. Sharing Cisco IT’s experience.
Cisco IT uses Cisco HyperFlex HX-Series systems to automate configuration of lab infrastructure, which speeds support-case resolution by allowing us to recreate a complex customer environment in less than one hour.
We strengthened Linux and Window server security with Cisco Advanced Malware Protection (AMP). Now we can see how malware that snuck through our defenses got onto a device--and where it spread.
Cisco IT adoption of the new VVB solution helps to drive down the hardware investment for Cisco IT, while enabling new and advanced capabilities for Unified Contact Center Experience.
In late 2019, Cisco’s Customer Experience (CX) team invited us, Cisco IT, to be “Customer Zero” for the Cisco CX Portal. This newly developed portal, built on collaborative intelligence, brings together all information and services about a product into one view, a single pane of glass.
Choosing which application enhancements will best serve the most users can be a difficult decision for any development team. Now, many of those decisions are easier for my team because of the detailed information we get from the AppDynamics Application Performance Management solution.
It’s 25 years ago and I’m in the midst of my original career, as a newspaper reporter. I live and work in northern Los Angeles County, and the region has recently been rocked by the Northridge Earthquake.
The office comms room (network distribution or server rooms) can often become an “out of sight, out of mind” storage closet for old equipment, file boxes, even bicycles and other personal items.