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EOL15654
Cisco announces the end-of-sale and end-of-life dates for the Cisco Hardware as a Service 1.0. The last day to order the affected product(s) is December 29, 2025. The last day to renew or add to an existing subscription is December 29, 2027. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.
Table 1. End-of-life milestones and dates for the Cisco Hardware as a Service 1.0
Milestone |
Definition |
Date |
End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
June 30, 2025 |
End-of-Sale Date* |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
December 29, 2025 |
End of Change/Renewal Date *: |
The last date to Renew or Add to an existing subscription. |
December 29, 2027 |
Last Date of Support **: |
The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete. |
December 31, 2028 |
Table 2. Product part numbers affected by this announcement
End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
A-8811-3PW-NA-SUB |
Subscription for Cisco IP Phone 8811 MPP with Pwr Cube |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-8811-3PW-NA |
Subscription for Cisco IP Phone 8811 MPP with Pwr Cube |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-6821-3PW-NA-SUB |
Subscription for Cisco 6821 Phone for MPP |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-6821-3PW-NA |
Subscription for Cisco 6821 Phone for MPP |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-6841-3PW-NA-SUB |
Subscription for Cisco 6841 Phone for MPP |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-6841-3PW-NA |
Subscription for Cisco IP Phone 6841 MPP with 6800 Pwr |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-6851-3PW-NA-SUB |
Subscription for Cisco IP Phone 6851 MPP with 6800 Pwr |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-6851-3PW-NA |
Subscription for Cisco IP Phone 6851 MPP with 6800 Pwr |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-6861-3PW-NA-SUB |
Subscription for Cisco IP Phone 6861 MPP with 6800 Pwr |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-6861-3PW-NA |
Subscription for Cisco IP Phone 6861 MPP with 6800 Pwr |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-6871-3PW-NA-SUB |
Subscriiption for Cisco IP Phone 6871 MPP with 6800 Pwr |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-6871-3PW-NA |
Subscription for Cisco IP Phone 6871 MPP with 6800 Pwr |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-6825-3PW-NA-SUB |
Subscription for Cisco IP DECT 6825 Handset |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-6825-3PW-NA |
Subscription for Cisco IP DECT 6825 Handset |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-210-3PC-NA-SUB |
Subscription for Cisco IP DECT BaseStation 210 Series |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-210-3PC-NA |
Subscription for Cisco IP DECT BaseStation 210 Series |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-7811-3PW-NA-SUB |
Subscription for Cisco IP Phone 7811 MPP with Pwr Cube 3 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-7811-3PW-NA |
Subscription for Cisco IP Phone 7811 MPP with Pwr Cube 3 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-7821-3PW-NA-SUB |
Subscription for Cisco IP Phone 7821 MPP with Pwr Cube 3 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-7821-3PW-NA |
Subscription for Cisco IP Phone 7821 MPP with Pwr Cube 3 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-7841-3PW-NA-SUB |
Subscription for Cisco IP Phone 7841 MPP with Pwr Cube 3 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-7841-3PW-NA |
Subscription for Cisco IP Phone 7841 MPP with Pwr Cube 3 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-7861-3PW-NA-SUB |
Subscription for Cisco IP Phone 7861 MPP with Pwr Cube 3 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-7861-3PW-NA |
Subscription for Cisco IP Phone 7861 MPP with Pwr Cube 3 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-7832-3PW-NA-SUB |
Subscription for Cisco 7832 Conference Phone for MPP with PS |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-7832-3PW-NA |
Subscription for Cisco 7832 Conference Phone for MPP with PS |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-8841-3PW-NA-SUB |
Subscription for Cisco IP Phone 8841 MPP with Pwr Cube 4 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-8841-3PW-NA |
Subscription for Cisco IP Phone 8841 MPP with Pwr Cube 4 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-8851-3PW-NA-SUB |
Subscription for Cisco IP Phone 8851 MPP with Pwr Cube 4 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-8851-3PW-NA |
Subscription for Cisco IP Phone 8851 MPP with Pwr Cube 4 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-8861-3PW-NA-SUB |
Subscription for Cisco IP Phone 8861 MPP with Pwr Cube 4 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-8861-3PW-NA |
Subscription for Cisco IP Phone 8861 MPP with Pwr Cube 4 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-8845-3PW-NA-SUB |
Subscription for Cisco IP Video Phone 8845 MPP with Pwr Cube |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-8845-3PW-NA |
Subscription for Cisco IP Video Phone 8845 MPP with Pwr Cube |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-8865-3PW-NA-SUB |
Subscription for Cisco IP Video Phone 8865 MPP with Pwr Cube |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-8865-3PW-NA |
Subscription for Cisco IP Video Phone 8865 MPP with Pwr Cube |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-8832-3PCC-NA-SUB |
Subscription for Cisco 8832 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-8832-3PCC-NA |
Subscription for Cisco 8832 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-68KEM-3PCC-SUB |
Subscription for Cisco KEM for 6800 series MPP |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-68KEM-3PCC |
Subscription for Cisco KEM for 6800 series MPP |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-8000KEM-A-NA-SUB |
Subscription for Cisco 8800 Series KEM for Audio IP Phone |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-8000KEM-A-NA |
Subscription for Cisco 8800 Series KEM for Audio IP Phone |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-8000KEM-V-NA-SUB |
Subscription for Cisco 8800 Series KEM for Video IP Phone |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-8000KEM-V-NA |
Subscription for Cisco 8800 Series KEM for Video IP Phone |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-ROOMPH-NA |
Subscription for Cisco Room Phone |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-ROOM-KIT-SUB |
Subscription for Room Kit |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-ROOM-KIT |
Subscription for Cisco Room Kit |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-CS-DESKPRO-SUB |
Subscription for DeskPro |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-CS-ROOM-USB-SUB |
Subscription for Room USB |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-CS-KITPLUS-SUB |
Subscription for Room Kit Plus |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-KITPLUS |
Subscription for Cisco Room Kit Plus |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-CS-KITPRO-SUB |
Subscription for Room Kit Pro |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-KITPRO |
Subscription for Cisco Room Kit Pro |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-CS-KIT-MINI-SUB |
Subscription for Room Kit Mini |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-KIT-MINI |
Subscription for Cisco Room Kit Mini |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-ROOMPH-NA-SUB |
Subscription for Cisco Room Phone |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-DESKPRO |
Subscription for Cisco Desk Pro |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
A-SUB-ROOM-USB |
Subscription for Cisco Room USB |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
There is no direct replacement for the offer however for customers that desire a Cisco Collaboration device hardware subscription offer, Cisco Capital Choice Pay might be a suitable offer. End customer details on Cisco Capital Choice Pay can be found at: https://www.cisco.com/site/us/en/buy/payment-solutions/choice-pay.html and Cisco Partners via SalesConnect at: https://salesresources.cisco.com/.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.