End-of-Sale and End-of-Life Announcement for the Cisco Hardware as a Service 1.0

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Updated:June 30, 2025

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Updated:June 30, 2025

Table of Contents

 

 

Overview

EOL15654

Cisco announces the end-of-sale and end-of-life dates for the Cisco Hardware as a Service 1.0. The last day to order the affected product(s) is December 29, 2025. The last day to renew or add to an existing subscription is December 29, 2027. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.

End-of-life milestones

Table 1.        End-of-life milestones and dates for the Cisco Hardware as a Service 1.0

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

June 30, 2025

End-of-Sale Date*

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

December 29, 2025

End of Change/Renewal Date *:
Subscription

The last date to Renew or Add to an existing subscription.

December 29, 2027

Last Date of Support **:
Subscription

The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete.

December 31, 2028

*The requested subscription start date needs to be on or before the End-of-Sale Date for new subscriptions, and on or before the End of Change/Renewal Date for subscription changes and renewals.
** The projected subscription term end date for new or changing subscriptions needs to be on or before the Last Date of Support.

Product part numbers

Table 2.        Product part numbers affected by this announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

A-8811-3PW-NA-SUB

Subscription for Cisco IP Phone 8811 MPP with Pwr Cube

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-8811-3PW-NA

Subscription for Cisco IP Phone 8811 MPP with Pwr Cube

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-6821-3PW-NA-SUB

Subscription for Cisco 6821 Phone for MPP

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-6821-3PW-NA

Subscription for Cisco 6821 Phone for MPP

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-6841-3PW-NA-SUB

Subscription for Cisco 6841 Phone for MPP

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-6841-3PW-NA

Subscription for Cisco IP Phone 6841 MPP with 6800 Pwr

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-6851-3PW-NA-SUB

Subscription for Cisco IP Phone 6851 MPP with 6800 Pwr

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-6851-3PW-NA

Subscription for Cisco IP Phone 6851 MPP with 6800 Pwr

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-6861-3PW-NA-SUB

Subscription for Cisco IP Phone 6861 MPP with 6800 Pwr

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-6861-3PW-NA

Subscription for Cisco IP Phone 6861 MPP with 6800 Pwr

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-6871-3PW-NA-SUB

Subscriiption for Cisco IP Phone 6871 MPP with 6800 Pwr

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-6871-3PW-NA

Subscription for Cisco IP Phone 6871 MPP with 6800 Pwr

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-6825-3PW-NA-SUB

Subscription for Cisco IP DECT 6825 Handset

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-6825-3PW-NA

Subscription for Cisco IP DECT 6825 Handset

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-210-3PC-NA-SUB

Subscription for Cisco IP DECT BaseStation 210 Series

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-210-3PC-NA

Subscription for Cisco IP DECT BaseStation 210 Series

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-7811-3PW-NA-SUB

Subscription for Cisco IP Phone 7811 MPP with Pwr Cube 3

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-7811-3PW-NA

Subscription for Cisco IP Phone 7811 MPP with Pwr Cube 3

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-7821-3PW-NA-SUB

Subscription for Cisco IP Phone 7821 MPP with Pwr Cube 3

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-7821-3PW-NA

Subscription for Cisco IP Phone 7821 MPP with Pwr Cube 3

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-7841-3PW-NA-SUB

Subscription for Cisco IP Phone 7841 MPP with Pwr Cube 3

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-7841-3PW-NA

Subscription for Cisco IP Phone 7841 MPP with Pwr Cube 3

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-7861-3PW-NA-SUB

Subscription for Cisco IP Phone 7861 MPP with Pwr Cube 3

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-7861-3PW-NA

Subscription for Cisco IP Phone 7861 MPP with Pwr Cube 3

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-7832-3PW-NA-SUB

Subscription for Cisco 7832 Conference Phone for MPP with PS

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-7832-3PW-NA

Subscription for Cisco 7832 Conference Phone for MPP with PS

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-8841-3PW-NA-SUB

Subscription for Cisco IP Phone 8841 MPP with Pwr Cube 4

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-8841-3PW-NA

Subscription for Cisco IP Phone 8841 MPP with Pwr Cube 4

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-8851-3PW-NA-SUB

Subscription for Cisco IP Phone 8851 MPP with Pwr Cube 4

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-8851-3PW-NA

Subscription for Cisco IP Phone 8851 MPP with Pwr Cube 4

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-8861-3PW-NA-SUB

Subscription for Cisco IP Phone 8861 MPP with Pwr Cube 4

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-8861-3PW-NA

Subscription for Cisco IP Phone 8861 MPP with Pwr Cube 4

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-8845-3PW-NA-SUB

Subscription for Cisco IP Video Phone 8845 MPP with Pwr Cube

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-8845-3PW-NA

Subscription for Cisco IP Video Phone 8845 MPP with Pwr Cube

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-8865-3PW-NA-SUB

Subscription for Cisco IP Video Phone 8865 MPP with Pwr Cube

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-8865-3PW-NA

Subscription for Cisco IP Video Phone 8865 MPP with Pwr Cube

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-8832-3PCC-NA-SUB

Subscription for Cisco 8832

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-8832-3PCC-NA

Subscription for Cisco 8832

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-68KEM-3PCC-SUB

Subscription for Cisco KEM for 6800 series MPP

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-68KEM-3PCC

Subscription for Cisco KEM for 6800 series MPP

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-8000KEM-A-NA-SUB

Subscription for Cisco 8800 Series KEM for Audio IP Phone

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-8000KEM-A-NA

Subscription for Cisco 8800 Series KEM for Audio IP Phone

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-8000KEM-V-NA-SUB

Subscription for Cisco 8800 Series KEM for Video IP Phone

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-8000KEM-V-NA

Subscription for Cisco 8800 Series KEM for Video IP Phone

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-ROOMPH-NA

Subscription for Cisco Room Phone

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-ROOM-KIT-SUB

Subscription for Room Kit

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-ROOM-KIT

Subscription for Cisco Room Kit

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-CS-DESKPRO-SUB

Subscription for DeskPro

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-CS-ROOM-USB-SUB

Subscription for Room USB

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-CS-KITPLUS-SUB

Subscription for Room Kit Plus

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-KITPLUS

Subscription for Cisco Room Kit Plus

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-CS-KITPRO-SUB

Subscription for Room Kit Pro

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-KITPRO

Subscription for Cisco Room Kit Pro

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-CS-KIT-MINI-SUB

Subscription for Room Kit Mini

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-KIT-MINI

Subscription for Cisco Room Kit Mini

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-ROOMPH-NA-SUB

Subscription for Cisco Room Phone

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-DESKPRO

Subscription for Cisco Desk Pro

See the Product Migration Options section below for detailed information on replacing this product.

-

-

A-SUB-ROOM-USB

Subscription for Cisco Room USB

See the Product Migration Options section below for detailed information on replacing this product.

-

-

Product migration options

There is no direct replacement for the offer however for customers that desire a Cisco Collaboration device hardware subscription offer, Cisco Capital Choice Pay might be a suitable offer. End customer details on Cisco Capital Choice Pay can be found at: https://www.cisco.com/site/us/en/buy/payment-solutions/choice-pay.html and Cisco Partners via SalesConnect at: https://salesresources.cisco.com/.

For more information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.

For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

 

 

 

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