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Case Study: University of Virginia Health System

Saving lives with telemedicine

During a crisis situation in Virginia, the University of Virginia (UVA) Telehealth team was able to use Cisco video collaboration solutions to communicate between emergency responders with injured patients at the front line and physicians in the command center at the hospital.



  • Need real-time information during a crisis to triage patients at distant locations
  • Simple, easy-to-use platform
  • Reliable, high-performance system



  • Saved 20 lives during a mass violence incident due to their ability to communicate across the healthcare system
  • Able to deliver care to patients where they are, such as their homes, in order to better facilitate recovery

What they’re saying

From the front lines where our patients were injured to our command center, and then throughout our institution, we relied upon telecommunications to guide us in the triage of management.

Richard P. Shannon, MD, Executive Vice President, Health Affairs, University of Virginia

Who is University of Virginia Health System?

Industry: Healthcare
Location: Charlottesville, Virginia
Company size: 645 beds