End-of-Sale and End-of-Life Announcement for Cisco Unity 3.1
Cisco Systems® announces the end of life of Cisco Unity™ Software Version 3.1. The last day to order Cisco Unity 3.1 is October 31, 2003. Customers will continue to receive support from the Cisco Technical Assistance Center (TAC) until August 1, 2006. Table 1 describes the end-of-life milestones, definitions, and dates for Cisco Unity 3.1.
Customers are encouraged to migrate to a later version of Cisco Unity (Version 4.0 or most recent version), which contains advanced features and product enhancements. Information about this product can be found at: http://www.cisco.com/en/US/products/sw/voicesw/ps2237/index.html. This bulletin provides relevant information for migrating from Cisco Unity 3.1 to Cisco Unity 4.0.
Table 1 End-of-Life Milestones and Dates for Cisco Unity 3.1
Milestone
Definition
Date
End-of-life announcement date
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.
May 1, 2003
End-of-sale date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
October 31, 2003
Last shipment date
The last-possible ship date that date that can be requested if Cisco and/or its contract manufacturers. Actual ship date is dependent on lead-time
January 31, 2004
End of software maintenance releases date
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.
October 31, 2004
End of Routine failure analysis date
The last possible date a routine failure analysis may be performed to determine the cause of product failure or defect.
October 31, 2004
End of new service attachment date
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
October 31, 2004
End of service contract renewal date
The last date to extend or renew a service contract for the product. The extension or renewal period cannot extend beyond the last date of support.
July 31, 2005
Last date of support
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
October 31, 2006
Table 2 Product Part Numbers Affected by this Announcement
Cisco Unity, Incremental users for 4-session UM system
Cisco Unity, Incremental users for 8-session UM system
Cisco Unity, Incremental users for 12-session UM system
Cisco Unity, Incremental users for 16-session UM system
Cisco Unity, Incremental users for 24-session UM system
Cisco Unity, Incremental users for 32-session UM system
Cisco Unity, Incremental users for 40-session UM system
Cisco Unity, Incremental users for 48-session UM system
Cisco Unity, Incremental users for 60-session UM system
Cisco Unity, Incremental users for 72-session UM system
Cisco Unity, Incremental users for 4-session VM system
Cisco Unity, Incremental users for 8-session VM system
Cisco Unity, Incremental users for 12-session VM system
Cisco Unity, Incremental users for 16-session VM system
Cisco Unity, Incremental users for 24-session VM system
Cisco Unity, Incremental users for 32-session VM system
Cisco Unity, Incremental users for 40-session VM system
Cisco Unity, Incremental users for 48-session VM system
Cisco Unity, Incremental users for 60-session VM system
Cisco Unity, Incremental users for 72-session VM system
UNITY-FAILOVER-3.1
Cisco Unity 3.1 Failover
UNITY-31-UUM-4
UNITY-31-UUM-8
UNITY-31-UUM-12
UNITY-31-UUM-16
UNITY-31-UUM-24
UNITY-31-UUM-32
UNITY-31-UUM-40
UNITY-31-UUM-48
UNITY-31-UUM-60
UNITY-31-UUM-72
UNITY-31-UVM-4
UNITY-31-UVM-8
UNITY-31-UVM-12
UNITY-31-UVM-16
UNITY-31-UVM-24
UNITY-31-UVM-32
UNITY-31-UVM-40
UNITY-31-UVM-48
UNITY-31-UVM-60
UNITY-31-UVM-72
Cisco Unity, UM 4 Session Version Update to 3.1
Cisco Unity, UM 8 Session Version Update to 3.1
Cisco Unity, UM 12 Session Version Update to 3.1
Cisco Unity, UM 16 Session Version Update to 3.1
Cisco Unity, UM 24 Session Version Update to 3.1
Cisco Unity, UM 32 Session Version Update to 3.1
Cisco Unity, UM 40 Session Version Update to 3.1
Cisco Unity, UM 48 Session Version Update to 3.1
Cisco Unity, UM 60 Session Version Update to 3.1
Cisco Unity, UM 72 Session Version Update to 3.1
Cisco Unity, VM 4 Session Version Update to 3.1
Cisco Unity, VM 8 Session Version Update to 3.1
Cisco Unity, VM 12 Session Version Update to 3.1
Cisco Unity, VM 16 Session Version Update to 3.1
Cisco Unity, VM 24 Session Version Update to 3.1
Cisco Unity, VM 32 Session Version Update to 3.1
Cisco Unity, VM 40 Session Version Update to 3.1
Cisco Unity, VM 48 Session Version Update to 3.1
Cisco Unity, VM 60 Session Version Update to 3.1
Cisco Unity, VM 72 Session Version Update to 3.1
Product Migration Options
The recommended replacement for Cisco Unity 3.1 is Cisco Unity 4.0. Cisco Unity 4.0 offers all the benefits of Cisco Unity 3.1 plus feature enhancements for stability, scalability, interoperability, and additional localizations.
Cisco Unity 3.1 customers with a current Cisco Software Application Support Plus Upgrades (SASU) contract may upgrade to Cisco Unity 4.0 (or the current shipping version at the time of upgrade). Customers with a Cisco SASU contract can order the most current version of Cisco Unity via the Product Upgrade Tool at http://www.cisco.com/upgrade.
Customers without a support contract or customers with a Cisco Software Application Support (SAS)-only contract that want Cisco Unity 4.0 may purchase the Cisco Unity 4.0 upgrade. For ongoing support and software updates, they should also purchase a Cisco SASU contract.
Additional Information
For more information about Cisco products, please contact your Cisco account manager and/or Cisco Channel Partner.
