Cisco Broadband Access Center

EoS/EoL Annoucement for Cisco 590 Device Provisioning Engine

Product Bulletin, No. 2278

End-of-Sale and End-of-Life Announcement
for the Cisco 590 Device Provisioning Engine

Cisco Systems® announces the end of life of the Cisco® 590 Device Provisioning Engine (DPE). The last day to order the Cisco 590 DPE is February 31, 2004. Customers will continue to receive support from the Cisco Technical Assistance Center (TAC) until February, 31, 2009. Table 1 describes the end-of-life milestones, definitions, and dates for the Cisco 590 DPE.

Customers are encouraged to migrate to the new BACC 2115 Device Provisioning Engine appliance, which offers the same functions, but increased performance compared to the Cisco 590 DPE. Table 2 offers a comparison of the two products, as well as part numbers for ordering.

Table 1   End-of-Life Milestones and Dates for the Cisco 590 DPE

Milestone  Definition  Date 

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

August 29, 2003

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

February 28, 2004

Last Shipment Date

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead-time.

May 30, 2004

End of Software Maintenance Releases Date

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

February 28, 2005

End of Routine Failure Analysis Date

The last-possible date a routine failure analysis may be performed to determine the cause of product failure or defect.

February 28, 2005

End of New Service Attachment Date

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

February 28, 2005

End of Service Contract Renewal Date

The last date to extend or renew a service contract for the product. The extension or renewal period cannot extend beyond the last date of support.

November 30, 2008

Last Date of Support

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

February 31, 2009

Product Migration Options

The recommended replacement for the Cisco 590 DPE is the BACC 2115 Device Provisioning Engine (Table 2). This replacement appliance offers the same functions but with increased performance.

Table 2   Product Comparisons

Part Numbers  Product  Feature 


Cisco 590 Device Provisioning Engine

DOCSIS Data device provisioning


Cisco BACC 2115 Device Provisioning Engine

DOCSIS data device provisioning and PacketCable voice device provisioning

Customers can use the Cisco Technology Migration Plan (TMP) to trade in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, go to: . The Cisco TMP application requires all users to have a user ID.

Additional Information

For more information about Cisco products, please contact your Cisco account manager and/or Cisco Channel Partner.

For more information about the Cisco End-of-Life Policy, go to: