End-of-Sale and End-of-Life Announcement for the Cisco Media Gateway Manager 2.0
Cisco Systems® announces the end of life of the Cisco® Media Gateway Manager (MGM) 2.0. The last day to order the Cisco MGM 2.0 is February 20, 2004. Customers will continue to receive support from the Cisco Technical Assistance Center (TAC) until February 19, 2007. Table 1 describes the end-of-life milestones, definitions, and dates for the Cisco MGM 2.0.
Customers are encouraged to migrate to the Cisco MGM 3.0, which provides northbound CORBA and enhanced SNMP support. Information about this product can be found at:
Table 3 provides relevant information for migrating from the Cisco MGM 2.0 to the MGM 3.0.
Table 1 End-of-Life Milestones and Dates for the Cisco MGM 2.0
End-of-life announcement date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
August 24, 2003
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale.
February 20, 2004
Last shipment date
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead-time.
May 20, 2004
End of software maintenance releases date
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.
February 19, 2005
End of new service attachment date
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
February 19, 2005
End of service contract renewal date
The last date to extend or renew a service contract for the product. The extension or renewal period cannot extend beyond the last date of support.
February 19, 2006
Last date of support
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
February 19, 2007
Table 2 Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Cisco MGM Right To Use License for Cisco Voice Internetworking Service Module (VISM) card
Cisco MGM Right To Use License for VISM-PR card
Cisco MGM R2.0 Software Media Kit
Demo Media Kit
Product Migration Options
The recommended replacement for the Cisco MGM 2.0 is the MGM 3.0 or MGM 3.1 (when available) (Table 3). Cisco MGM 3.0 and 3.1 provide support for the latest management features and Cisco MGX® hardware.
Table 3 Product Comparisons
Cisco MGM 2.0
Cisco MGM 3.0
Cisco MGM 3.1 (FCS planned 10/03)
Cisco VISM 3.0, PXM1
Cisco VISM 3.1, PXM1E, PXM45-based voice gateway support
Cisco VISM 3.2 support
CORBA and SNMP bidirectional northbound interface
Additional performance and provisioning features
For more information about Cisco products, please contact your Cisco account manager and/or Cisco Channels Partner.
For more information about the Cisco End-of-Life Policy, go to: