Cisco 12000/10720 Router Manager

EOL for the Cisco 12000 Router Manager 2.2

Table Of Contents

Product Bulletin No., 2127

Product Migration Options

Q & A

Product Marketing Contacts

Additional Information

Product Bulletin No., 2127

End-of-Sale and End-of-Life Announcement
for the Cisco 12000 Router Manager 2.2

Cisco Systems® announces the end of life of the Cisco® 12000 Router Manager 2.2. The last day to order the Cisco 12000 Router Manager 2.2 is October 22, 2003. Customers will continue to receive support from the Cisco Technical Assistance Center (TAC) until October 22, 2006. Table 1 describes the end-of-life milestones, definitions, and dates for the Cisco 12000 Router Manager 2.2. Table 2 provides the affected product part numbers.

Customers are encouraged to migrate to the latest release of the Cisco 12000/10720 Manager, which supports the latest hardware and Cisco IOS® Software versions. Information about this product can be found at:

Table 3 compares the Cisco 12000 Router Manager 2.2 to release 3.0 of the Cisco 12000/10720 Manager.

Table 1  End-of-Life Milestones and Dates for the Cisco 12000 Router Manager 2.2

End-of-life announcement date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

April 23, 2003

End-of-sale date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

October 22, 2003

Last shipment date

The last-possible date that Cisco and/or its contract manufacturers will ship the affected product.

December 7, 2003

End of software maintenance releases date

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

October 22, 2004

End of new service attachment date

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

October 22, 2004

End of service contract renewal date

The last date to extend or renew a service contract for the product. The extension or renewal period cannot extend beyond the last date of support.

October 22, 2005

Last date of support

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

October 22, 2006

Table 2  Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number
Product Description

Cisco 12000 Manager 2.2 Release Media Kit


License to manage chassis (RTU)


Spare license for existing chassis (spare RTU)


Cisco 12000 Manager Minor Upgrade Media Kit


Cisco 12000 Manager Minor Upgrade of Management License


Cisco Software Application Support (SAS) service, Cisco 12000 Manager 2.1 Media Kit


Cisco SAS service, Cisco 12000 Element Management System (EMS) Management License


Cisco SAS services, GSR Manager Version 2.0


Cisco SAS service, GSR Management License


Cisco SAS Plus Upgrades (SASU) service, Cisco 12000 Manager KM 2.1 Media Kit


Cisco SASU service, Cisco 12000 EMS Management License


Cisco SASU service, GSR Manager Version 2.0


Cisco SASU service, GSR Management License

Product Migration Options

The recommended replacement for the Cisco 12000 Router Manager 2.2 is release 3.0 of the Cisco 12000/10720 Manager (Table 3).

Table 3  Product Comparisons

Cisco 12000 Manager 2.2
Cisco 12000/10720 Router Manager 3.0
Cisco IOS releases

12.0(13)S - 12.0(21)S,
12.0(16)ST - 12.0(21)ST

As v2.2, plus
12.0(22)S and 12.0(23)S

Line card support

See user guide

As v2.2, plus

8xOC-3c/STM-1c ATM, 3xGigabit Ethernet,

4xOC-48c/STM-16c POS (E4+ engine)

A range of Cisco 10720 line cards

Managed chassis types

Cisco 12008, 120012, 120016, 12404, 12406, 12410, 12416

As v2.2, plus Cisco 10720

Scale and performance

100 managed Cisco 12000 routers

400 managed Cisco 12000 routers

For more details on these different releases, go to:

Cisco 12000 Router Manager 2.2 Release Note

Cisco 12000/10720 Manager 3.0 Release Note

Cisco 12000/10720 Manager 3.0 Data Sheet

Q & A

Q. If I have Cisco 12000 Manager 2.1, or earlier, can I upgrade to Cisco 12000/10720 Router Manager 3.0?

A. To move to release 3.0, all intermediate releases must be installed and upgraded in sequence. So in this case Cisco 12000 Manager 2.1 should be upgraded to Cisco 12000 Manager 2.2 and then Cisco 12000 Manager 2.2 upgraded to Cisco 12000/10720 Router Manager 3.0.

Product Marketing Contacts

Cisco Element Manager Product Management Team alias:

Additional Information

For more information about Cisco products, please contact your Cisco account manager and/or Cisco Channel Partner.

For more information about the Cisco End-of-Life Policy, go to: