Product Bulletin, No 1905

Cisco Media Blender version 4.0 (ICM Web Option)

Cisco Media Blender 4.0 Supported Server Operating Systems

• Microsoft Windows NT 4.0 with service pack 5
  
  
• • Minimum Hardware Config.—350MHz Pentium II, 128 MB RAM, 4 GB HD
    
    
  • Enterprise Hardware Config.—Dual 450MHz Pentium II, 512MB RAM, 4 GB HD
    
    

Cisco Media Blender 4.0 Supported Web Server

• Microsoft Internet Information Server (IIS) 4
  
  
• Sun Java Development Kit 1.1.8
  
  

The IIS Web server software and Java Development kit are not included with the Cisco Media Blender software.

Cisco Trailhead Supported Server Operating Systems

• Microsoft Windows NT 4.0 with service pack 5 with IIS4.0
  
  
• • Minimum Hardware Config.—350MHz Pentium II, 128 MB RAM, 4 GB HD
    
    
  • Enterprise Hardware Config.—Dual 450MHz Pentium II, 512MB RAM, 4 GB HD
    
    
• Sun Solaris 2.7 with Java Web Server 1.1.3
  
  
• • Dual 400 MHZ Sun Enterprise 450, 512 MB RAM, 4 GB HD
    
    

The IIS Web server software is not included with the Cisco Trailhead software.

Supported ACDs

• Cisco IP Contact Center (IPCC)¹
  
  
• Aspect CallCenter versions 6.2, 7.2
  
  
• Avaya Definity G3 versions 6.3, 10.1
  
  
• NEC NEAX 2400 version 4.12
  
  
• Nortel Symposium CallCenter version 3.0
  
  
• Nortel Meridian 1, version 24
  
  

Ordering Information

You must order the Media Blender Server software, and agent licenses for each agent that will be simultaneously logged into the Media Blender server.

The ICM Web Option requires Web Gateway software along with the CMB software. The Web Gateway software is a no charge item. The Windows version of the Web Gateway software is included on the Cisco Media Blender 4.0 CD. There is also an optional Solaris version of the Web Gateway software available that runs on Solaris 2.6. Please order the Solaris Web Gateway software (CCS-CMBGTW-S-40) if you require the Solaris version of the Web Gateway.