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CiscoWorks Voice Manager

Announcing CiscoWorks Voice Manager 2.2

Product Bulletin No. 1559


Announcing CiscoWorks Voice Manager 2.2 and Upgrades from Voice Manager 1.0 and 2.0


Cisco Systems® announces the availability of the CiscoWorks Voice Manager (CVM) 2.2 solution and associated upgrades for CiscoWorks Voice Manager 1.0 and 2.0 releases.

CiscoWorks Voice Manager 2.2 is a Web-based voice management and reporting solution that provides enhanced capabilities to configure and provision voice ports, and to create and modify dial plans on voice-enabled Cisco routers. CVM supports voice-over-IP (VoIP), voice-over-Frame Relay (VoFR), and voice-over-ATM (VoATM) network deployments.

The components of the solution are CiscoWorks Voice Manager, CiscoView, and the CiscoWorks server that come as part of CiscoWorks Common Services.

Key features of CiscoWorks Voice Manager 2.2 include the following:

  • Distributed architecture for increased scalability
  • Ability to see all CiscoWorks Voice Manager servers on the network in a unified view
  • Network partitioning—Ability to manage multiple customer networks on a CiscoWorks Voice Manager server
  • Application access security
  • Directory gatekeeper support
  • Enhanced dial-peer management
  • Polling of additional resource such as digital signal processor (DSP), CPU, and memory use
  • Device support for Cisco® 5850, 5800, 5350, and 5400 access servers
  • Session Initiation Protocol (SIP) support
  • Support for uploads and downloads using Trivial File Transfer Protocol (TFTP)
  • CiscoWorks Common Services 2.2 with CiscoView 5.5

Availability

The CiscoWorks Voice Manager 2.2 and the CiscoWorks Voice Manager 2.2 updates begin shipping on December 8, 2003. Customers interested in purchasing these products can place orders through their normal sales channels (refer to Table 1 for ordering information) beginning November 10, 2003.

Existing CVM 2.0 customers with current Software Application Support (SAS) contracts can request the CiscoWorks Voice Manager service update kit using their service contract number at http://www.cisco.com/upgrade beginning December 12, 2003.

Customers interested in purchasing the CiscoWorks Voice Manager 2.2 solution or updates can place orders through their normal sales channels. Some CiscoWorks Voice Manager 2.2 components include strong encryption technologies, which are restricted for some types of U.S. export.

Ordering Information

Table 1 gives ordering information for CiscoWorks Voice Manager 2.2.

Table 1   Ordering Information for CiscoWorks Voice Manager 2.2

Part Number   Description  

CWVM-2.2-K9

CiscoWorks Voice Manager 2.2 for Windows and Solaris; includes CiscoWorks Voice Manager 2.2 and CiscoWorks Common Services 2.2 with CiscoView 5.5

CWVM-2.2-UP-K9

Upgrade to CiscoWorks Voice Manager 2.2 for Windows and Solaris from CiscoWorks Voice Manager 1.0 and 2.0

CWVM-2.2-MR-K9

Maintenance updates to CiscoWorks Voice Manager 2.2 for Windows and Solaris for customers currently using CiscoWorks Voice Manager 2.0

CON-SAS-CWVM-2.x

SAS service contract for CiscoWorks Voice Manager 2.2; provides Technical Assistance Center (TAC) support, Cisco Software Center access, and minor updates

Existing Products Affected

With the availability of the CiscoWorks Voice Manager 2.2 solution, Cisco is announcing the end of sales (EoS) for the products listed in Table 1. Older versions will continue to have extended support contracts offered for them, as indicated in the table.

Table 2   Product End-of-Sales Dates

Part Number   Description  End-of-Sales Date  

CWVM-2.1

CiscoWorks Voice Manager 2.1 for Windows and Solaris; includes CiscoWorks Voice Manager 2.1, CD One 4th Edition (CiscoView 5.3 and the October 2001 Java patch update)

November 20061

CWVM-2.1-UPG

Upgrade to CiscoWorks Voice Manager 2.1 for Windows and Solaris from CiscoWorks Voice Manager 1.0

November 20061

CWVM-2.1-UPT

Maintenance updates to CiscoWorks Voice Manager 2.1 for Windows and Solaris for customers currently using CiscoWorks Voice Manager 2.0

November 20061

1 Support may require customers to move to a higher product version for resolution.

Product Information

For additional product information, refer to: http://www.cisco.com/go/cvm .

Additional Information

For additional information or questions, send e-mail to the product-marketing group at ciscoworks@cisco.com .