Table Of Contents
Release Notes for the Cisco Click-to-Conference Plug-in Integration with IBM Lotus Sametime
Joining Calls Across Clusters Fails
Cisco Unified Communications Manager Fails to Notify Dropped Conference
Incorrect Call Direction when Using Sametime across Intercluster Trunks
Incorrect Status for Participant Added into Sametime Conference via the Desk Phone Conf Key
Hotfixes for Known IBM Lotus Sametime Issues
Release Notes for the Cisco Click-to-Conference Plug-in Integration with IBM Lotus Sametime
Revised: June 23, 2009
These release notes describe requirements and caveats for the Cisco Click-to-Conference plug-in integration with IBM Lotus Sametime. Before you install the Cisco Click-to-Conference plug-in, we recommend that you review this document for information about issues that may affect your system.
Contents
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Hotfixes for Known IBM Lotus Sametime Issues
Introduction
IBM Lotus Sametime can be integrated with IBM Lotus Notes to achieve the following:
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These plug-ins include a plug-in to access Cisco Unity or Cisco Unity Connection voicemails, a plug-in for allowing click-to-call functionality, and a plug-in to launch a Cisco Unified MeetingPlace meeting from the buddy list or an instant message.
The Cisco Click-to-Conference plug-in for IBM Lotus Sametime is the subject of these release notes. The Cisco Click-to-Conference plug-in allows users to activate an audio call with another person via click-to-conference functionality in the Sametime Instant Messaging client.
System Requirements
For this integration, ensure that you install and configure the following components:
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Important Notes
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Joining Calls Across Clusters Fails
Problem
If you use version 7.5.1 of Sametime, you cannot join calls across clusters.
Cause
A call is active in Sametime. A user in the call creates a separate audio call with a user in another cluster. The "Join" softkey is used to join the calls.
Solution
No workaround exists. You must hang up the phone to end the call.
Cisco Unified Communications Manager Fails to Notify Dropped Conference
Problem
Cisco Unified Communications Manager will drop the entire conference under these conditions:
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Cisco Unified Communications Manager fails to notify the Sametime server that the entire conference has dropped. As a result, all the participants except the moderator of the conference still appear to be "Connected" on Sametime.
Cause
This condition occurs when the Cisco Unified Communications Manager service parameter "Drop Ad Hoc Conference" is set to "When Conference Controller Leaves"or "When No OnNet Parties Remain in the Conference".
Solution
No workaround exists. You must close your Sametime call windows.
Incorrect Call Direction when Using Sametime across Intercluster Trunks
Problem
If you use Sametime to make a call across clusters, an incorrect caller ID may display across the intercluster trunk. This condition only occurs if the Cisco Unified Communications Manager used in the call is not in the home cluster of the caller.
Cause
Consider this Cisco Unified Communications Manager configuration as an example:
Cisco Unified Communications Manager version = 6.1.2.1000-13
Cisco Unified Communications Manager version = 6.1.2.1000-13
Extension A
Extension B
If you configure Cisco Unified Communications Manager A on the Sametime server, this results:
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Note
If you configure Cisco Unified Communications Manager B on the Sametime server, this results:
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Note
Solution
No workaround exists
Incorrect Status for Participant Added into Sametime Conference via the Desk Phone Conf Key
Problem
If you add a user via the desk phone CONF key into a conference that has been established via the Sametime GUI, the GUI will display an incorrect status when that user hangs up the desk phone and exits the call. The Sametime GUI will display the status of the user as being connected to the other parties still involved in the call.
Cause
This condition occurs if you use the CONF key on a desk phone to add a user into a conference that was pre-established via the Sametime GUI.
Solution
Close the Sametime GUI to clear the incorrect status for the user. Add participants via the Sametime GUI if possible.
Caveats
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:
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You can search for problems by using the Cisco Software Bug Toolkit.
Before You Begin
To access Bug Toolkit, you need the following items:
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Procedure
Step 1
Step 2
Step 3
For information about how to search for bugs, create saved searches, and create bug groups, click Help in the Bug Toolkit page.
Resolved Caveats
This section lists caveats that are resolved but that may have been open in previous releases.
Bugs are listed in order of severity and then in alphanumeric order by bug identifier. Because defect status continually changes, be aware that this document reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access the Bug Toolkit (see the "Using Bug Toolkit" section).
Table 1 lists caveats that are resolved in the latest release of the Cisco Click-to-Conference plugin but that may have been open in previous releases.
Table 1 Resolved Caveats for Cisco Click-to-Conference Plugin)
Hotfixes for Known IBM Lotus Sametime Issues
Known issues with IBM Lotus Sametime Release 8.02 are documented. For more information, see the IBM Technical Notes listed in the table below.
Related Documentation
Integration Guide for Configuring the Cisco Click-to-Conference Plug-In with IBM Lotus Sametime:
For documentation about this integration, see the following URL: http://www.cisco.com/en/US/docs/voice_ip_comm/cups/7_0/english/integration_notes/ibmstInt.html
Cisco Click-to-Call/Click-to-Conference Plug-In Compatibility Matrix:
For documentation about supported and recommended configurations, see the following URL: http://www.cisco.com/en/US/docs/voice_ip_comm/cups/7_0/english/integration_notes/SametimePluginCompatibilityMatrix.pdf
Cisco Unified Communications Manager
For Cisco Unified Communications Manager documentation, see the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
IBM Lotus Domino Server
For information about installing or upgrading IBM Lotus Domino Server, see the following URL:
http://www-128.ibm.com/developerworks/lotus/documentation/domino/
IBM Lotus Sametime
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http://www-128.ibm.com/developerworks/lotus/documentation/sametime/
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http://www-1.ibm.com/support/docview.wss?rs=477&uid=swg21195515
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