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Cisco Unified Communications Manager (CallManager)

Unite Applications and Endpoints

As the core of the Cisco Collaboration portfolio infrastructure, Cisco Unified Communications Manager is a unified communications call control platform that can deliver the right experience to the right endpoint.

Cisco Unified Communications Manager provides services such as session management, voice, video, messaging, mobility, and web conferencing.

Put the Spark into Your UC Services

Put the Spark into Your UC Services

Get the full capabilities of Cisco Spark with Cisco Unified Communications Manager.

Features and Capabilities


  • Reliability
  • Lower cost of ownership
  • Interoperability and standards support
  • Scalability for up to 40,000 users, extensible to 80,000 users

This powerful solution can help:

  • Extend video capabilities to your employees through a single, unified communications infrastructure from the desktop to telepresence rooms
  • Simplify voice systems with unified communications to cut costs and dramatically simplify provisioning and maintenance
  • Build productivity with comprehensive unified communications to help workers communicate and work more effectively
  • Enable mobility with embedded unified mobility software capabilities to keep workers productive wherever they are, with any content type, on any device
  • Improve collaboration -simply click to begin an IM session, initiate a phone call, or easily start a video-conferencing call

Cisco Unified Communications Manager is available in a choice of deployment models: public cloud, private cloud, on-premises, remote, or hybrid.

Communications Applications for Every Need

Cisco offers a variety of call-processing applications and phones that can help:

  • Keep communications at your fingertips: Explore the inviting, simple-to-use, fully featured Cisco Unified IP Phones. (PDF - 2.41 MB)
  • Manage communications with a single server: Cisco Business Edition provides medium-sized organizations everything they need for voice, video, mobility, and messaging.

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Cisco Spark Flex Plan

Get Cisco cloud and on-premises call control in one user-based subscription with Cisco Spark Flex Plan. Mix and transition between on-premises and cloud as your business needs change. Supports Cisco Unified Communications Manager, Cisco HCS, Cisco WebEx, Cisco WebEx Meeting Server and Cisco Spark. Learn more.

100% IP Telephony

100% IP Telephony

How Much Can You Save with All IP Telephony?

  • Gartner Names Cisco a Leader

    Cisco named a leader in the 2016 Gartner Magic Quadrant for Unified Communications.

  • Estimate Your Savings

    Use this Total Cost of Ownership Assessment Tool to determine how much you can save by migrating to Cisco Unified Communications.

  • Unified Communications Resources

    Obtain system-level documentation, resources, and training details at the Cisco Unified Communications System Technical Information home page.

Product Support Services

Cisco's Services can help you increase operational efficiency, lower support costs, and improve availability risk management.

Additional Resources


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