Table Of Contents

A - B - C - D - E - F - H - I - K - L - M - O - P - R - S - T - U - V - W -

Index

A

accessing Visual Voicemail 10-2

audio voicemail service

changing to non-enterprise subscription 6-10

disabling 6-11

interoperation with Visual Voicemail 6-9

using with Visual Voicemail 1-1

audio voicemail service. See audio voicemail service

B

BAT

creating a phone template 6-4

installing Visual Voicemail on phones 6-4

scheduling update of phones 6-5

using to update phones 6-5

C

certificate authority, submitting a certificate request to 3-3

certificate requests

creating for Cisco Unity 3-2

submitting to a certificate authority 3-3

certificates

checking on Cisco Unified Communications Manager 3-5

IIS, downloading from Cisco Unity 3-4

installing on Cisco Unity server 3-3

Tomcat, downloading from Cisco Unity Connection 3-2

uploading to Cisco Unified Communications Manager 3-4

Cisco Unified Communications Manager

checking certificates on 3-5

restarting after implementing security 3-7

restarting devices after implementing security 6-11

signing CTL file on 3-6

uploading certificates to 3-4

Cisco Unity

configuring message indicator count 4-8

configuring reverse TRAP rule 4-7

configuring voicemail web service 4-6

creating certificate request for 3-2

downloading IIS certificate from 3-4

failover, primary-secondary server configuration 5-2

multiple servers with one Cisco Unified Communications Manager server 5-3

server, installing certificate on 3-3

task lists for configuring Visual Voicemail 2-1

with multiple Cisco Unified Communications Manager servers 5-4

Cisco Unity Connection

cluster configuration 5-5

configuration of multiple clusters 5-7

configuring message indicator count 4-8

configuring reverse TRAP rule 4-7

configuring voicemail web services 4-5

downloading Tomcat certificate from 3-2

one server with multiple Cisco Unified Communications Manager servers 5-8

task lists for configuring Visual Voicemail 2-1

clusters

multiple Cisco Unity Connection clusters with one Cisco Unified Communications Manager server 5-7

one Cisco Unity Connection cluster in active-active configuration 5-5

complex configurations

cluster of Cisco Unity Connection servers in active-active configuration 5-5

failover with Cisco Unity servers 5-2

multiple Cisco Unity servers with one Cisco Unified Communications Manager server 5-3

multiple clusters of Cisco Unity Connection servers with one Cisco Unified Communications Manager server 5-7

one Cisco Unity Connection server with multiple Cisco Unified Communications Manager servers 5-8

one Cisco Unity server with multiple Cisco Unified Communications Manager servers 5-4

primary-secondary server configuration 5-2

CTL file

checking presence on 7900 series phones 3-8

checking presence on 9971, 9951, or 8961 phones 3-7

signing on Cisco Unified Communications Manager 3-6

D

device profiles

creating a UDP file format 6-6

creating a UDP template 6-7

exporting profile information 6-7

importing profile information 6-8

installing Visual Voicemail on phones 6-6

verifying profiles subscribed to Visual Voicemail service 6-9

devices, restarting after implementing security 6-11

DNS alias 4-9

E

enabling web access on phones 4-1

enhanced MWI, message counts 4-8

enterprise subscription, installing Visual Voicemail on phones by 6-3

F

failover configuration, with Cisco Unity 5-2

fast forwarding messages 10-2

H

HTTPS. See security

hunt list, creating 4-2

hunt pilot, creating for voicemail pilot number 4-4

I

installing Visual Voicemail

considerations before you install 1-1

information to provide to users 10-1

on phones

enabling service provisioning 6-2

installation methods 6-1

installing by BAT 6-4

installing by enterprise subscription 6-3

installing by individual subscription 6-4

installing to device profiles 6-6

task lists for configuring on Cisco Unity 2-1

task lists for configuring on Cisco Unity Connection 2-1

K

Keep me signed in option

enabling on Cisco Unity 4-6

enabling on Cisco Unity Connection 4-5

key mappings

actions in mapping files 7-2

contexts in mapping files 7-2

default key functions 7-5

enabling for Visual Voicemail 7-3

file format for Visual Voicemail 7-1

limitations 7-4

overview 7-1

service parameters for mappings file 7-3

L

line group, creating 4-2

logs, capturing for phones 9-1

M

message indicator

configuring on Cisco Unity 4-8

configuring on Cisco Unity Connection 4-8

MIDlet

relationship to Visual Voicemail service 1-1

updating 8-1

O

overview of Visual Voicemail 1-1

P

phones

capturing logs 9-1

requirement to remove other MIDlets 1-2

pilot number. See voicemail pilot number

ports

and protocols used by Visual Voicemail 1-2

consumption of licenses by Visual Voicemail 1-2

requirement for allowed traffic 1-2

R

Remember Me option

enabling on Cisco Unity 4-6

enabling on Cisco Unity Connection 4-5

reverse TRAP rule

configuring on Cisco Unity 4-7

configuring on Cisco Unity Connection 4-7

rewinding messages 10-2

route group, creating 4-2

route list, creating 4-2

route pattern, creating for voicemail pilot number 4-4

S

security

adding use_secure_https_connection to Visual Voicemail service 3-1

on Visual Voicemail, distinguished from secure messaging 1-1, 3-1

port traffic requirement 1-2

requirement for eTokens 1-1

service parameters

call_connect_delay 4-12, 9-3

descriptions 4-9

list of 4-9

log_level 4-12

tui_key_mappings_file_url 7-3

tui_key_mappings_file_version 7-3

updating 8-1

use_secure_https_connection 3-1

voicemail_server 4-11

service provisioning, enabling to install Visual Voicemail on phones 6-2

starting Visual Voicemail 10-2

subscribing individual phones 6-4

T

TFTP

restarting servers after implementing security 3-7

restarting services after updating subscriptions 6-11

timeouts after Visual Voicemail starts 1-2

troubleshooting Visual Voicemail 9-1

U

UDP file format, creating 6-6

UDP template, creating 6-7

unsubscribing individual phones. See subscribing individual phones

V

Visual Voicemail service

adding 4-10

adding security service parameter 3-1

updating parameters 8-1

voicemail pilot number

creating for Visual Voicemail 4-3

voicemail web service

configuring on Cisco Unity 4-6

voicemail web services

configuring for Cisco Unity 4-6

configuring on Cisco Unity Connection 4-5

W

web access, enabling on phones 4-1