Cisco Unified CDR Analysis and Reporting Administration Guide, Release 8.6(1) - Configuring CAR Reports Notification Limits [Cisco Unified Communications Manager (CallManager)]

Table Of Contents

Configuring CAR Reports Notification Limits

Configuring Notification Limits

Related Topics

Additional Cisco Documentation

Configuring CAR Reports Notification Limits

Before You Begin

Before you start generating reports with CAR, configure the system. See the "Configuring CAR System Parameters" section on page 29-1.

This chapter contains the following topics:

•Configuring Notification Limits

•Related Topics

•Additional Cisco Documentation

Configuring Notification Limits

This section describes how to specify the notification limits for QoS and daily charges.

Procedure

Step 1 Choose Report Config > Notification Limits.

The Set Limits for Notification window displays.

Step 2 In the Daily QoS Parameters area, enter a threshold for good and poor calls.

The threshold applies in the form of a percentage of all calls that must be exceeded to trigger an e-mail alert to the administrator. The default for good calls specifies less than 20 percent, meaning that when good calls represent less than 20 percent of all calls per day, an alert gets sent. The default for poor calls specifies greater than 30 percent, meaning that when poor calls represent more than 30 percent of all calls per day, an alert gets sent. The alert is called the QoS Notification.

Step 3 In the Daily Charge Limit area, enter the number of monetary units (such as dollars, francs, or pounds) that, when exceeded by any user in the system, will trigger sending an e-mail alert to the administrator. The alert is called the Charge Limit Notification.

Step 4 Click the Update button.

Changes take effect immediately. The new values get used whenever the next alert is sent.

Additional Information

See the "Related Topics" section.

Related Topics

•CDR Analysis and Reporting Configuration Checklist, page 2-1

•Chapter 33, "Understanding the CAR Reports Configurations"

•Chapter 34, "Configuring the CAR Rating Engine"

•Chapter 35, "Configuring the CAR Reports QoS Values"

•Chapter 36, "Configuring the Automatic Generation of CAR Reports and Alerts"

Additional Cisco Documentation

•Cisco Unified Communications Operating System Administration Guide

•Cisco Unified Serviceability Administration Guide

•Cisco Unified Communications Manager Call Detail Records Administration Guide

	Cisco Unified CDR Analysis and Reporting Administration Guide, Release 8.6(1)
	Configuring CAR Reports Notification Limits
Cisco Unified CDR Analysis and Reporting Administration Guide, Release 8.6(1) Preface Overview CDR Analysis and Reporting Overview Configuring the CDR Analysis and Reporting Tool User Reports Understanding CAR User Reports Configuring Bills User Reports Configuring Top N User Reports Configuring Cisco Unified Communications Manager Assistant User Reports Configuring Cisco IP Phone Service User Reports Reviewing User Reports Results System Reports Understanding CAR System Reports Configuring QoS System Reports Configuring Traffic System Reports Configuring FAC/CMC System Reports Configuring Malicious Call Details System Reports Configuring Precedence Call Summary System Reports Configuring System Overview System Reports Configuring CDR Error System Reports Reviewing System Reports Results Device Reports Understanding CAR Device Reports Configuring Gateway Device Reports Configuring route pattern and Hunt Pilot Device Reports Configuring Conference Bridge Device Reports Configuring Voice Messaging Utilization Device Reports Configuring Trunk Device Reports Reviewing CAR Device Reports Results CDR Understanding CDRs Configuring CDR Search Configuring the Export of CDR/CMR Records Reviewing CDR Search Results System Configuring CAR System Parameters Configuring the CAR System Scheduler Configuring the CAR System Database Generating the CAR System Event Log Report Configuration Understanding the CAR Reports Configuration Configuring the CAR Rating Engine Configuring the CAR Reports QoS Values Configuring the Automatic Generation of CAR Reports and Alerts Configuring CAR Reports Notification Limits Index	Download this chapter Configuring CAR Reports Notification Limits Download the complete book Cisco Unified CDR Analysis and Reporting Administration Guide Release 8.6(1) (PDF - 4 MB) Feedback Table Of Contents Configuring CAR Reports Notification Limits Configuring Notification Limits Related Topics Additional Cisco Documentation Configuring CAR Reports Notification Limits Before You Begin Before you start generating reports with CAR, configure the system. See the "Configuring CAR System Parameters" section on page 29-1. This chapter contains the following topics: •Configuring Notification Limits •Related Topics •Additional Cisco Documentation Configuring Notification Limits This section describes how to specify the notification limits for QoS and daily charges. Procedure Step 1 Choose Report Config > Notification Limits. The Set Limits for Notification window displays. Step 2 In the Daily QoS Parameters area, enter a threshold for good and poor calls. The threshold applies in the form of a percentage of all calls that must be exceeded to trigger an e-mail alert to the administrator. The default for good calls specifies less than 20 percent, meaning that when good calls represent less than 20 percent of all calls per day, an alert gets sent. The default for poor calls specifies greater than 30 percent, meaning that when poor calls represent more than 30 percent of all calls per day, an alert gets sent. The alert is called the QoS Notification. Step 3 In the Daily Charge Limit area, enter the number of monetary units (such as dollars, francs, or pounds) that, when exceeded by any user in the system, will trigger sending an e-mail alert to the administrator. The alert is called the Charge Limit Notification. Step 4 Click the Update button. Changes take effect immediately. The new values get used whenever the next alert is sent. Additional Information See the "Related Topics" section. Related Topics •CDR Analysis and Reporting Configuration Checklist, page 2-1 •Chapter 33, "Understanding the CAR Reports Configurations" •Chapter 34, "Configuring the CAR Rating Engine" •Chapter 35, "Configuring the CAR Reports QoS Values" •Chapter 36, "Configuring the Automatic Generation of CAR Reports and Alerts" Additional Cisco Documentation •Cisco Unified Communications Operating System Administration Guide •Cisco Unified Serviceability Administration Guide •Cisco Unified Communications Manager Call Detail Records Administration Guide
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