Table Of Contents

Symbols - A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - W - X -

Index

Symbols

.NET client, using with AXL API 2-156

A

addCommonPhoneConfig 2-115

addGeoLocation 2-113

addGeoLocationFilter 2-114

addGeoLocationPolicy 2-114

API

AXL

See AXL API

AXL-Serviceability

See AXL-Serviceability API

Application and Service Error Codes 4-12

Audience x

Authentication

Basic 3-280

of users 2-138, 3-280

Secure 3-280

authentication, for AXL API 2-142

authentication, for AXL-Serviceability API 3-280

Authorization 3-281

AXIS, using with AXL API 2-155

AXL API

authentication 2-142

compliance 2-2

data encryption 2-142

error codes 2-168

integration 2-150

interoperability 2-150

new and changed information 2-3, 3-2, 5-2

overview 2-2

request examples 2-160

trace logs 2-153

troubleshooting 2-151

use with AXIS 2-155

using in .NET environment 2-156

versioning support 2-133, 2-139

AXL Compliance 2-2

AXL Error Codes 2-168

AXL schema 2-138

AXL Schema Documentation 2-138

AXL-Serviceability API

authentication 3-280

best practices 3-294

CDRonDemand service 3-269

ControlCenterServicesPort service 3-186

customtizing for Cisco Unity Connection 3-284

data model 3-16

developer tools 3-281

device query for large clusters 3-295

DimeGetFileService service 3-278

LogCollectionPort service 3-252

overview 3-2

password expiration 3-284

PerfmonPort service 3-110

rate control mechanism 3-286

RisPort service 3-24

SOAP service tracing 3-285

SOAP WSDL files 3-22

B

Binding Style 3-16

C

C++ example 2-161

call flows

desktop-based client application 5-11

WebDialer browser-based application 5-13

WebDialer client-based application 5-12

call flows, for Cisco Web Dialer 5-10

Call Routing Request

Description 6-3

Example 6-5

Format 6-4

Parameters 6-5

Call Routing Response 6-9

Description 6-9

Example 6-16

Format 6-9

Parameter 6-10

CDRonDemand service

description 3-269

get_file_list operation 3-274

get_file operation 3-275

CDR on demand service 3-269

Changes in Release 5.0(2) 5-5

Character Encoding 3-16

Cisco Extension Mobility

API 4-4

Cisco Extension Mobility service

device profiles 4-4

message examples 4-8

operation 4-3

overview 4-1

response codes 4-12

Cisco Unity Connection 3-284

Cisco Web Dialer

call flows 5-10

components 5-3

interfaces 5-14

overview 5-1

phone support 5-7

security 5-5

Servlet 5-4

servlet 5-4

Single Cluster Applications 5-30

Support for Enhancements in CTI and JTAPI 5-5

Using the Redirector Servlet 5-5

Web Service Definition Language (WSDL) 5-26

WSDL 5-26

CIXML 6-10

Schema 6-18

Configuration 4-5

ControlCenterServicesPort service

description 3-186

getProductInformationList operation 3-225

soapDoControlServices operation 3-220

soapDoServiceDeployment operation 3-214

soapGetServiceStatus operation 3-199

soapGetStaticServiceList operation 3-186

Control Services API 3-220

Conventions xiv

D

Data Encryption 2-142

data encryption 2-142

data mode, for AXL-Serviceability API 3-16

Data Model 3-16

Detailed error information 3-20

device profiles

Logout Device Profile 4-4

overview 4-4

device profiles, for Cisco Extension Mobility service 4-4

Device-User Queries 4-6

DimeGetFileService service

description 3-278

getOneFile operation 3-278

Do Service Deployment API 3-214

dynamic request throttling 2-143

E

Encoding Rule 3-17

endCallSoap 5-17

EnterpriseFeatureAccessCofiguration 2-12

Example AXL Requests 2-160

Extension Mobility

Application Error Codes 4-12

Architecture 4-3

Service Module 4-4

external call control ii-x, 6-2

F

FaultActor 3-20

fault code values 3-19

fault message 3-19

Faults 3-85

FaultString 3-19

G

get_file 3-275

get_file_list 3-274

get_file_list operation 3-274

get_file operation 3-275

getCommonPhoneConfig 2-115

getGeoLocation 2-113

getGeoLocationFilter 2-114

getGeoLocationPolicy 2-114

GetOneFile 3-278

getOneFile operation 3-278

getProductInformationList operation 3-225

getProfileSoap 5-19

getServerInfo operation 3-84

Get Service Status API 3-199

Get Static Service List 3-186

H

HandOffConfiguration 2-12

HTML over HTTP Interfaces 5-24

I

ImeLearnedRoutes 2-13

Integration Considerations 2-150

Interfaces 5-14

Interface to Get Server Names and Cluster Name 3-109

Introduction 3-2

IPv6

SelectCmDevice 3-24

SelectCtiDevice 3-24

isClusterUserSoap 5-20

istNodeServiceLogs operation 3-252

J

Java Example 2-165

L

Ldap 2-13

Sync 2-13

SyncStatus 2-13

ListNodeServiceLogs 3-252

LogCollectionPort service

description 3-252

listNodeServiceLogs operation 3-252

Log Collection Service 3-250, 3-251

Login or Logout Response DTD 4-7

Login Requests 4-6

login service

error codes 4-12

overview 4-4

Logout Device Profile 4-4

M

makeCall 5-24

makeCallProxy 5-25

makeCallSoap 5-15

MaxReturnedDevices 3-38

Message Document Type Definitions 4-6

messages

queries

device-user 4-6

query DTD 4-7

response DTD 4-8

user-devices 4-6

requests

login 4-6

logout 4-6

request DTD 4-7

request examples 4-8

response DTD 4-7

Multiple Cluster Applications 5-30

Multiple Clusters 5-4

N

Namespaces 3-22

O

Overview 5-1

P

Parameters 3-276

password expiration, for AXL-Serviceability API 3-284

PerfmonAddCounter 3-112

perfmonAddCounter operation 3-112

PerfmonCloseSession 3-177

perfmonCloseSession operation 3-120

PerfmonCollectCounterData 3-177

perfmonCollectCounterData operation 3-177

PerfmonCollectSessionData 3-118

perfmonCollectSessionData operation 3-118

PerfmonListCounter 3-126

perfmonListCounter operation 3-126

PerfmonListInstance 3-122

perfmonListInstance operation 3-122

PerfmonOpenSession 3-111

perfmonOpenSession operation 3-111

PerfmonPort service

description 3-110

perfmonAddCounter operation 3-112

perfmonCloseSession operation 3-120

perfmonCollectCounterData operation 3-177

perfmonCollectSessionData operation 3-118

perfmonListCounter operation 3-126

perfmonListInstance operation 3-122

perfmonOpenSession 3-111

PerfmonQueryCounterDescription operation 3-125

perfmonRemoveCounter operation 3-115

PerfmonQueryCounterDescription 3-125

PerfmonQueryCounterDescription operation 3-125

PerfmonRemoveCounter 3-115

perfmonRemoveCounter operation 3-115

PowerSavePlus 3-48

Purpose ix

Q

Query

DTD 4-7

Response DTD 4-8

R

rate control mechanism 3-286

real-time information

Cisco Unified Communications Manager 3-25

CTI 3-69

SIP device 3-93

Redirector Servlet 5-4

Redirector servlet 5-4

Related Documentation xii

removeCommonPhoneConfig 2-115

removeGeoLocation 2-113

removeGeoLocationFilter 2-114

removeGeoLocationPolicy 2-114

Request DTD 4-7

Request Examples 4-8

Response Message 3-18

Results 5-15, 5-22

RisPort service

description 3-24

getServerInfo operation 3-84

SelectCmDevice (IPv6) operation 3-33, 3-36

selectCMDevice operation 3-25

SelectCmDeviceSIP operation 3-93

SelectCtiDevice (IPv6) operation 3-73

selectCtiItem operation 3-69

Route Server ii-x, 6-2

S

Security 3-273

security, for Cisco Web Dialer 5-5

selectCMDevice operation 3-25

SelectCmDeviceSIP operation 3-93

SelectCtiItem 3-24

selectCtiItem operation 3-69

SelectLogFiles 3-259

Server Query Service 3-84

Service Interface 3-186

SIPRemoteIpAddress 3-51

SIPStatus 3-51

SOAP 3-285

SOAP Action Header 3-17

SOAP binding 3-16

soapDoControlServices operation 3-220

soapDoServiceDeployment operation 3-214

SOAP fault error codes 3-287

soapGetServiceStatus operation 3-199

soapGetStaticServiceList operation 3-186

SOAP Header 3-18

SOAP over HTTP Interface 5-14

SoapPort 3-18

SOAP service tracing 3-285

SOAP WSDL files 3-22

Sync 2-13

SyncStatus 2-13

T

throttling, dynamic 2-143

trace logs 2-153

Transport Protocols 3-16

troubleshooting, AXL API 2-151

U

updateCommonPhoneConfig 2-115

updateGeoLocation 2-113

updateGeoLocationFilter 2-114

updateGeoLocationPolicy 2-114

User-Devices Queries 4-6

Using the Extension Mobility API 4-4

W

Web Service Definition Language (WSDL) 5-26

X

XACML 6-3, 6-5

Message 6-5

Request Schema 6-7

Response Schema 6-16