Table Of Contents

A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V - W -

Index

A

AAR

See automated alternate routing (AAR)

abbreviated dial

configuration settings (table) 67-29

accessibility

accessing buttons and icons 1-21

access list 49-2

adding records

Cisco Unified Communications Manager Administration 1-17

admission control

implementing with locations 15-1

analog access gateways and ports

adding 66-86

announcements 56-1

annunciator

configuration overview 50-1

configuration settings (table) 50-1

related topics 50-4

synchronizing configuration 50-4

application dial rules

configuration overview 27-1

configuration settings (table) 27-1

related topics 27-3

reprioritizing 27-3

application server

configuration 23-1

configuration settings (table) 23-1

related topics 23-3

application user

adding an administrator user to Cisco Unity or Cisco Unity Connection 87-6

associating devices to an application user 87-10

CAPF profile configuration 92-1

changing password 87-8

configuration 87-1

configuration settings (table) 87-1

credential settings (table) 87-9

managing credential information 87-8

related topics 87-11

automated alternate routing (AAR)

groups

configuration settings (table) 26-1

overview 26-1

related topics 26-3

autoregistration

configuration settings (table) 24-1

configuring 24-1

disabling 24-5

enabling 24-3

related topics 24-6

reusing autoregistration numbers 24-5

B

BAT

application overview 93-1

BLF/SpeedDial

configuration settings 67-30

BRI

gateway configuration 66-60

ports, adding 66-83

browsers 1-3

browsing

Cisco Unified Communications Manager 1-3

security, hypertext transfer protocol 1-5

buttons in GUI

Cisco Unified Communications Manager Administration 1-18

C

call display restrictions

configuring in device profile 72-1

configuring in translation pattern 42-6

phone configuration 67-15

Called Party Tracing 63-2

called party transformation patterns

configuration settings (table) 48-1

related topics 48-4

calling party transformation patterns

configuration settings (table) 47-1

related topics 47-4

calling search spaces

configuration overview 41-1

configuration settings (table) 41-1

configure display in drop-down list box 43-24

partition limitations 41-3

related topics 41-3

call park

described 49-3

call pickup group

described 49-4

call routing

directory numbers

configuration overview 43-1

call waiting

configuration settings 43-23

CAPF profile

configuring for application user 92-1

configuring for end user 92-1

Cisco CallManager service

activating 3-5

deactivating 3-6

Cisco Unified Communications Manager

accessibility 1-21

benefits 1-2

browsing into 1-3

configuration settings (table) 3-1

configuring 3-1

groups

configuration overview 4-1

configuration settings (table) 4-1

synchronizing configuration 4-4

introduction 1-1

key features 1-2

login 1-4

logout 1-5

more information 1-22

overview 1-1

related topics 1-22, 3-6

server configuration 2-1

synchronizing configuration 3-5

Cisco Unified Communications Manager Administration

adding records 1-17

buttons in GUI 1-18

Cisco Unified Presence Server link 1-20

copying records 1-17

customized login message 1-21

deleting records 1-16

finding records 1-16

FireFox 3.x and HTTPS 1-9

GUI 1-14

icons in GUI 1-18

Internet Explorer 7 and HTTPS 1-5

Internet Explorer 8 and HTTPS 1-7

last successful login message 1-21

navigating 1-13

Safari 4.x and HTTPS 1-11

using Help 1-15

Cisco Unified Communications Manager Assistant

configuration wizard 83-1

Cisco Unified IP Phones

configuration overview 67-1

configuring 67-31

displaying MAC address 67-44

finding actively logged in devices 67-42

finding remotely logged-in devices 67-43

related topics 67-44

synchronizing configuration 67-35

that are running SIP

third-party device differences B-3

Cisco Unified IP Phone Services

configuring 67-37

subscribing 67-37

unsubscribing 67-38

updating 67-38

Cisco Unified Presence Server

link from Cisco Unified Communications Manager Administration 1-20

Cisco Unity

adding an administrator to 87-6

Cisco Unity Connection

adding an administrator to 87-6

user configuration voice mailbox 88-7

voice mailbox

directory numbers 43-27

Cisco voice mail

configuration overview 58-1

Cisco voice-mail pilot

configuration overview 61-1

related topics 61-2

Cisco voice mail port wizard 59-1

client matter codes, described 49-3

CMLocal date/time group 6-1

common device configuration

synchronizing configuration to applicable devices 77-7

common device configurations

configuration overview 77-1

configuration settings (table) 77-2

common phone profile

synchronizing configuration to applicable devices 78-5

common phone profiles

configuration settings (table) 78-1

configuring 78-1

related topics 78-6

conference bridges

Cisco Conference Bridge (WS-SVC-CMM)

configuration settings (table) 51-11

Cisco IOS

configuration settings (table) 51-6

Cisco IOS Guaranteed Audio Video Conference Bridge

configuration settings (table) 51-15

Cisco IOS Heterogeneous Video Conference Bridge

configuration settings (table) 51-13

Cisco IOS Homogeneous Video Conference Bridge

configuration settings (table) 51-17

Cisco TelePresence MCU

configuration settings (table) 51-19

Cisco video

configuration settings (table) 51-8

configuration overview 51-1

hardware

configuration settings (table) 51-4

related topics 51-22

software

configuration settings (table) 51-2

conference devices

synchronizing configuration 51-22

configuring 43-25

copying records

Cisco Unified Communications Manager Administration 1-17

credential policy

configuration overview 86-1

configuration settings (table) 86-1

related topics 86-4

credential policy default

assigning 85-3

configuration overview 85-1

configuration settings (table) 85-1

configuring 85-3

related topics 85-4

CTI route points

configuration overview 64-1

configuration settings (table) 64-1

related topics 64-6

synchronizing configuration 64-6

custom phone button templates

creating an expansion module 73-3

D

date/time group

synchronizing configuration to applicable devices 6-4

date/time groups

configuration overview 6-1

configuration settings (table) 6-1

related topics 6-5

using phone NTP reference configuration with 5-1

default device profiles

configuration overview 71-1

configuration settings (table) 71-1

related topics 71-6

defaults, devices

configuration overview 69-1

configuration settings (table) 69-1

related topics 69-3

updating 69-2

with non-firmware loads 70-1

deleting records

Cisco Unified Communications Manager Administration 1-16

dependency records

accessing A-2

buttons A-4

detail example (figure) A-4

disabling A-2

enabling A-1

enterprise parameter A-1

overview A-1

summary example (figure) A-3

device defaults

configuration overview 69-1

configuration settings (table) 69-1

related topics 69-3

updating 69-2

device mobility groups

configuration overview 25-2

device mobility info

configuration overview 25-2

device pools

configuration overview 8-1

configuration settings (table) 8-1

related topics 8-18

synchronizing configuration to applicable devices 8-17

device profiles

configuration overview 72-1

configuration settings (table) 72-1

related topics 72-8

devices

Cisco Unified IP Phones

configuration overview 67-1

configuring 67-31

related topics 67-44

defining common characteristics 8-1

firmware load information

configuration overview 70-1

related topics 70-1

gatekeepers, configuration overview 65-1

gateways 66-1

MWI configuration settings (table) 60-1

non-default firmware loads 70-1

trunks

configuration overview 68-1

related topics 68-63

DHCP

activating DHCP monitor service 9-3

server

configuration settings (table) 9-1

configuring 9-1

related topics 9-4

starting DHCP monitor service 9-3

subnet

configuration settings (table) 10-1

related topics 10-3

dial plans

configuring route pattern details for a non-NANP dial plan 45-3

editing 45-2

installer 45-1

installing 45-2

related topics 45-6

restarting Cisco CallManager Service 45-5

uninstalling 45-4

upgrading 45-3

dial rules

directory lookup

configuration settings (table) 28-1

configuring 28-1

related topics 28-2

SIP

See SIP dial rules

digest authentication

enabling for third-party phones that are running SIP B-5

Digital Access PRI ports 66-82

Digital Access T1

ports 66-82

directed call park

described 49-4

directory

Cisco Unity Connection voice mailbox 88-7

directory lookup dial rules

configuration settings (table) 28-1

configuring 28-1

directory numbers

calling search space list 43-24

call waiting configuration settings 43-23

configuration overview 43-1

configuration settings (table) 43-1

creating Cisco Unity Connection voice mailbox 43-27

deleting unassigned 46-3

related topics 43-28

removing from phone 43-26

synchronizing configuration to applicable devices 43-24

updating unassigned 46-3

Domain Name System (DNS) 2-1

domains, MLPP

overview 17-1

Dynamic Host Configuration Protocol

See DHCP

E

end user

adding with phone 91-3

and device

configuration settings (table) 91-1

associating devices to an end user 88-12

CAPF profile 92-1

changing password 88-9

changing PIN 88-9

configuration overview 88-1

configuration settings (table) 88-1

configuring with phone 91-1

credential settings (table) 88-10

extension mobility 88-14

managing credential information 88-10

related topics 88-15

user-related information 88-11

enterprise parameters

configuring 20-1

dependency records A-1

related topics 20-2

synchronizing configuration to applicable devices 20-2

Enterprise Phone Configuration parameters 21-1

extension mobility

end user 88-14

finding actively logged in devices 67-42

Extension Mobility Cross Cluster

finding remotely logged-in devices 67-43

external phone number mask 24-2

F

finding records

Cisco Unified Communications Manager Administration 1-16

firmware load information

configuration overview 70-1

devices with non-default 70-1

related topics 70-1

forced authorization codes

described 49-3

FXO ports 66-81

FXS ports 66-80

G

g. clear codec

enable 66-57

gatekeepers

configuration overview 65-1

configuration settings (table) 65-1

related topics 65-4

synchronizing configuration 65-3

gateways

adding 66-76

analog access configuration settings (table) 66-23

analog access gateway, adding 66-86

BRI configuration settings (table) 66-60

Cisco IOS SCCP gateway configuration settings (table) 66-29

Cisco VG224/VG248 analog gateway, adding 66-87

Cisco VG224/VG248 analog ports, adding 66-87

Cisco VG248 configuration settings (table) 66-28

configuration overview 66-1

configuration settings (table) 66-1

Digital Access PRI configuration settings (table) 66-37

E&M port configuration settings (table) 66-75

enabling g.clear codec 66-57

FSX/FXO configuration settings (table) 66-31

ground start port configuration settings (table) 66-74

H.323, adding 66-85

H.323 configuration settings (table) 66-5

ISDN 66-37

ISDN BRI 66-60

loop start port configuration settings (table) 66-73

MGCP

BRI, configuring 66-60

BRI ports, adding 66-83

Cisco IOS, adding 66-77

configuration settings (table) 66-3

Digital Access PRI ports, adding 66-82

FXO ports, adding 66-81

FXS ports, adding 66-80

ports, adding 66-79

T1 ports, adding 66-82

modifying 66-88

non-IOS, adding 66-84

port configuration settings (table) 66-31

ports, adding 66-86

POTS port configuration settings (table) 66-71

PRI 66-37

related topics 66-89

SCCP

Cisco IOS, adding 66-83

synchronizing configuration 66-88

updating 66-89

groups

Cisco Unified Communications Manager

configuration overview 4-1

configuration settings (table) 4-1

date/time

configuration overview 6-1

configuration settings (table) 6-1

related topics 6-5

presence, configuring 25-1

GUI

Cisco Unified Communications Manager Administration 1-14

H

H.323, adding gateways 66-85

Help, using

Cisco Unified Communications Manager Administration 1-15

HTTPS

HTTP over secure sockets layer 1-5

hunt lists

adding 35-2

adding line groups 35-4

changing the order of line groups 35-5

configuration overview 35-1

deleting 35-6

finding 35-1

related topics 35-7

removing line groups 35-5

synchronizing configuration to affected devices 35-6

hunt pilots

configuration overview 36-1

configuration settings (table) 36-1

related topics 36-10

I

icons in GUI

Cisco Unified Communications Manager Administration 1-18

intercom

calling search spaces

configuration overview 49-2

directory numbers

configuration overview 49-2

partitions

configuration overview 49-1

translation patterns

configuration overview 49-2

introduction to Cisco Unified Communications Manager 1-1

IP address 2-1

IP Phone Services

See Cisco Unified IP Phone Services

ISDN, gateway configuration 66-37

ISDN BRI, gateway configuration 66-60

IVR 57-2

L

LDAP

authentication

configuration settings (table) 13-1

configuring 13-1

related topics 13-4

directory

configuration settings (table) 12-1

configuring 12-1

related topics 12-6

filter

configuration settings (table) 14-1

configuring 14-1

related topics 14-2

system

configuration settings (table) 11-1

configuring 11-1

related topics 11-3

licensing

third-party phones that are running SIP B-5

line groups

adding members 34-6

configuration overview 34-1

configuration settings (table) 34-1

related topics 34-7

removing members 34-6

locations

configuration overview 15-1

configuration settings (table) 15-1

related topics 15-5

resynching bandwidth 15-5

login

Cisco Unified Communications Manager 1-4

login message

customized 1-21

last successful login 1-21

logout

Cisco Unified Communications Manager 1-5

M

max list box enterprise parameter

calling search space 43-24

media resource group lists

configuration overview 55-1

configuration settings (table) 55-1

related topics 55-2

media resource groups

configuration overview 54-1

configuration settings (table) 54-1

related topics 54-3

media termination point

See MTP

meet-me number patterns

configuration overview 44-1

configuration settings (table) 44-1

related topics 44-2

message waiting

configuration overview 60-1

configuration settings (table) 60-1

related topics 60-3

MGCP

BRI gateway configuration settings (table) 66-60

Cisco IOS, adding 66-77

Digital Access PRI ports, adding 66-82

Digital Access T1 ports 66-82

FXO ports, adding 66-81

FXS ports, adding 66-80

gateways, adding 66-77

non-IOS gateway, adding 66-84

ports, adding 66-79

migrating phone settings 67-33

MLPP domains

configuration settings (table) 17-1

overview 17-1

related topics 17-2

resource priority namespace network domain 18-1

mobile connect

access list 49-2

mobile voice access 57-2

mobility configuration 49-5

remote destination 82-1

remote destination profile 82-1

mobile voice access

configuration 57-2

IVR 57-2

remote destination 82-1

remote destination profile 82-1

mobility configuration 49-5

MTP

configuration overview 52-1

IOS configuration settings (table) 52-2

related topics 52-4

synchronizing configuration 52-3

MWI

configuration settings (table) 60-1

related topics 60-3

N

navigating

Cisco Unified Communications Manager Administration 1-13

Network Time Protocol

See phone NTP reference

normalization

configuration settings (table) 81-1

importing scripts 81-5

related topics 81-5

number patterns, meet-me

configuration settings (table) 44-1

related topics 44-2

O

overview of Cisco Unified Communications Manager 1-1

P

parameters

configuring 22-1

configuring for a service 22-1

displaying for a service 22-3

enterprise 20-1

related topics 22-5

partitions

calling search space limitations (table) 40-3

configuration overview 40-1

configuration settings (table) 40-1

related topics 40-5, 56-8

searching 40-4

synchronizing configuration to applicable devices 40-4

phone button templates

configuration overview 73-1

configuration settings (table) 73-1

creating an expansion module 73-3

modifying button items 67-41

related topics 73-4

phone NTP reference

configuration settings (table) 5-1

overview 5-1

related topics 5-3

phones

adding with end user 91-3

configuration settings (table) 67-3

configuring with end user 91-1

displaying MAC address 67-44

finding actively logged in devices 67-42

finding remotely logged-in devices 67-43

migrating phone settings to different phone 67-33

phone migration settings (table) 67-33

synchronizing configuration 67-35

phone services

adding to a phone button 75-10

Cisco-provided default services 75-6

configuration overview 75-1

configuration settings (table) 75-1

configuring Cisco-signed Java MIDlets 75-1

related topics 75-11

service parameters

configuring 75-8

deleting 75-9

settings (table) 75-6

physical locations

configuration overview 25-2

PLAR 43-25

plug-ins

configuration overview 84-1

installing 84-1

related topics 84-3

updating the URL 84-2

URL configuration settings (table) 84-1

ports

Digital Access T1 configuration settings (table) 66-55

modifying 66-88

updating 66-89

presence groups, configuring 25-1

PRI, gateway configuration 66-37

R

recording profiles

overview 80-1

related topics 80-2

regions

configuration settings (table) 7-1

configuring 7-1

related topics 7-7

synchronizing configuration to applicable devices 7-7

related topics

Cisco Unified Communications Manager 1-22

remote destination 82-1

remote destination profile 82-1

resource priority

namespace list

configuration settings 19-1

overview 19-1

related topics 19-2

namespace network domain

configuration settings 18-1

overview 18-1

related topics 18-2

roles

assigning to user groups 90-6

configuration settings (table) 89-1

described 89-1

related topics 89-3

viewing for a user 90-7

route filters

adding clauses 30-3

configuration overview 30-1

configuration settings (table) 30-1

editing clauses 30-3

operators

described (table) 30-7

explained 30-5

related topics 30-8

removing clauses 30-4

synchronizing configuration to applicable devices 30-4

tags

described (table) 30-5

explained 30-5

route groups

adding devices 31-4

configuration overview 31-1

configuration settings (table) 31-1

related topics 31-5

removing devices 31-4

route lists

adding route groups 32-3

changing the order of route groups 32-5

configuration overview 32-1

related topics 32-6

removing route groups 32-4

synchronizing configuration to affected devices 32-6

route patterns

configuration overview 33-1

configuration settings (table) 33-1

related topics 33-11

SIP

See SIP route patterns

route plan reports

configuration overview 46-1

deleting unassigned directory numbers 46-3

related topics 46-4

updating unassigned directory numbers 46-3

viewing in a file 46-4

viewing records 46-2

S

SCCP

Cisco IOS, adding 66-83

gateways, adding 66-83

scripts

configuration settings (table) 81-1

importing 81-5

related topics 81-5

security profile

configuring for CUMA 25-3

configuring for phone 25-3

configuring for SIP trunk 25-3

servers

configuration settings (table) 2-1

configuring 2-1

related topics 2-6

service parameters

configuring 22-1

configuring for a service 22-1

displaying for a service 22-3

related topics 22-5

services

Cisco CallManager

activating 3-5

deactivating 3-6

phone

adding to a phone button 75-10

configuration overview 75-1

configuration settings (table) 75-1

deleting a service parameter 75-9

related topics 75-11

service parameter 75-8

service parameter settings (table) 75-6

service URL button, adding 67-39

SIP

configuration differences B-3

configuring third-party phones B-1

third-party phones that are running SIP

configuration checklist (table) B-2

third-party phones that are running SIP and TFTP B-4

SIP dial rules

configuration settings (table) 29-1

configuring 29-1

dial plan examples 29-5

pattern formats 29-4

related topics 29-8

resetting 29-6

synchronizing configuration with affected SIP phones 29-7

SIP normalization scripts

configuration settings (table) 81-1

importing 81-5

related topics 81-5

SIP profiles

configuration settings 76-1

configuring 76-1

related topics 76-16

resource priority namespace list 76-2

synchronizing configuration 76-15

SIP realm, configuring 92-2

SIP route patterns

configuration settings (table) 37-1

configuring 37-1

related topics 37-5

softkey template configuration

synchronizing configuration to applicable devices 74-8

softkey templates

adding application softkeys 74-3

assigning to phones 74-8

configuration overview 74-1

creating 74-2

deleting 74-6

finding 74-1

modifying 74-5

related topics 74-9

renaming 74-6

softkey positions 74-4

updating 74-7

speed-dial buttons, configuring 67-36

speed dial configuration settings (table) 67-29

SRST

configuration overview 16-1

configuration settings (table) 16-1

related topics 16-3

Survivable Remote Site Telephony

See SRST

T

T1 ports, adding 66-82

templates

phone button

configuration overview 73-1

configuration settings (table) 73-1

related topics 73-4

softkey

adding application softkeys 74-3

assigning to phones 74-8

configuration overview 74-1

creating 74-2

deleting 74-6

finding 74-1

modifying 74-5

related topics 74-9

renaming 74-6

softkey positions 74-4

updating 74-7

TFTP

third-party phones that are running SIP B-4

third-party phones

SIP

licenses B-5

time periods

configuration overview 38-1

configuration settings (table) 38-1

related topics 38-3

time schedules

configuration overview 39-1

configuration settings (table) 39-1

related topics 39-3

time zones 6-1

transcoders

configuration overview 53-1

configuration settings (table) 53-1

related topics 53-4

synchronizing configuration 53-3

transformation patterns

called party configuration settings (table) 48-1

calling party configuration settings (table) 47-1

related topics for called party 48-4

related topics for calling party 47-4

translation patterns

configuration overview 42-1

configuration settings (table) 42-1

related topics 42-10

resource-priority namespace network domain 42-3

trunks

configuration overview 68-1

configuration settings (table) 68-1

configuring 68-59

deleting 68-61

finding 68-58

related topics 68-63

resetting 68-61

synchronizing configuration 68-62

U

unassigned directory numbers

deleting 46-3

updating 46-3

user

and device configuration settings (table) 91-1

application

associating devices to an application user 87-10

changing password 87-8

configuration 87-1

configuration settings (table) 87-1

credential settings (table) 87-9

managing credential information 87-8

related topics 87-11

end

adding with phone 91-3

associating devices to an end user 88-12

changing password 88-9

changing PIN 88-9

configuration overview 88-1

configuration settings (table) 88-1

configuring Cisco Unity Connection voice mailbox 88-7

configuring with phone 91-1

credential settings (table) 88-10

extension mobility 88-14

managing credential information 88-10

related topics 88-15

user-related information 88-11

user/phone add

adding 91-3

configuration 91-1

related topics 91-4

user groups

adding 90-2

adding users 90-4

assigning roles 90-6

deleting 90-3

deleting users 90-6

described 90-1

finding 90-1

related topics 90-8

viewing user roles 90-7

V

voice gateways 66-1

voice mail

adding a new server and ports 59-1

adding ports with the wizard 59-6

configuration overview 58-1

deleting ports with the wizard 59-7

message waiting overview 60-1

port configuration settings (table) 58-1

port wizard configuration overview 59-1

port wizard device information configuration settings 59-2

port wizard directory number configuration settings 59-4

port wizard related topics 59-7

profile configuration overview 62-1

related topics 58-6

synchronizing profile configuration to applicable devices 62-3

voice-mail profiles configuration settings (table) 62-1

voice-mail pilot

configuration overview 61-1

configuration settings (table) 61-1

related topics 61-2

voice mail ports

synchronizing configuration 58-6

voice-mail profiles

configuration overview 62-1

configuration settings (table) 62-1

related topics 62-3

W

web browsers 1-3