The integrated Music On Hold (MOH) feature allows users to place on-net and off-net users on hold with music that is streamed from a streaming source. The Music On Hold feature allows two types of hold:
•Network hold, which includes transfer hold, conference hold, and call park hold
Music On Hold also supports other scenarios where recorded or live audio is needed.
For information and configuration procedures for Music on Hold, refer to the Music On Hold chapter in the Cisco Unified Communications Manager Features and Services Guide.