The integrated Music On Hold feature provides the ability to place on-net and off-net users on hold with music that is streamed from a streaming source. This feature includes the following actions:
•End user hold
•Network hold, which includes transfer hold, conference hold, and park hold
Music on hold configuration comprises configuration of music on hold audio sources and music on hold servers. You can also enable a music on hold fixed audio source, and this audio source can allow multicasting.
For more information on how to use the Fixed MOH Audio Source Configuration window, refer to the Music On Hold chapter in the Cisco Unified Communications Manager Features and Services Guide.