Contextual Learning offers a curated selection of learning and troubleshooting resources tailored to Cisco Support technologies. These resources are delivered to Cisco Support users through Cisco U., the advanced learning platform from Learn with Cisco.
Cisco Support Contextual Learning is a specialized skill-building library available exclusively to Cisco Support named users. It is separate from Cisco U. Essentials and All Access subscriptions. Use the filters in the Cisco Support Learning Catalog below to explore resources aligned with Cisco Support – Enhanced and Cisco Support – Signature contracts.
The skill-building resources provided depend on your service contract level.
- Cisco Support - Standard: No curated Contextual Learning is available. You can access Cisco U. Free with your Cisco ID or explore paid subscriptions at u.cisco.com.
- Cisco Support - Enhanced: Includes 155+ Cisco Support Contextual Learning titles and all Cisco U. Free training content, with unlimited Cisco Support named user licenses.
- Cisco Support - Signature: Includes Enhanced content, all Cisco U. practice exams, 121+ remote labs, and 95+ Cisco certification-aligned learning paths. Limited to 20 named user licenses.
Cisco Support Contextual Learning in Cisco U. covers topics such as Campus Networking, Data Center, WAN, Security, Zero Trust, Collaboration, Service Provider Networking, and AI Infrastructure. Cisco Support - Enhanced and Cisco Support - Signature contract users can access Cisco U. learning content via the Customer Experience (CX) Cloud, Partner Experience (PX) Cloud, or directly through Cisco U.
Cisco U. offers thousands of courses, learning paths, tutorials, podcasts, and videos. Explore new technologies, solve job challenges, prepare for certifications, and practice with hands-on labs—whether you have just 15 minutes or want to dive in for over 40 hours.