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Troubleshooting Cisco Enterprise Networking Solutions (ENTSH)

The Troubleshooting Cisco Enterprise Networking Solutions (ENTSH) training teaches you how to maintain a network while diagnosing and resolving network problems quickly and effectively. This training combines lab troubleshooting scenarios with debriefs, providing hands-on experience of enterprise routing and switching troubleshooting.

What you need to know

Continuing Education

Earn 30 CE credits towards recertification

Ways to get this training

Cisco U. Learning Path

Follow a guided Learning Path designed for your certification success. Pre- and post-assessments help you skip what you know and focus on what you need to learn.

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E-learning

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Download the course overview (PDF)

    How you’ll benefit

    This training will help you:

    • Gain the knowledge you need to maintain and troubleshoot networks
    • Qualify for professional-level job roles in enterprise routing and switching

    Who should enroll

    • Network professionals

    Technology areas

    • Enterprise Networking
    • Routing and Switching

    Objectives

    • Evaluate commonly practiced troubleshooting principles, approaches, and methodologies
    • Identify and examine the processes in any structured troubleshooting procedure
    • Describes how to use recommended practices during periods of maintenance, change control, configuration management, documentation, labelling, and time services
    • Describes how to use show commands to troubleshoot connectivity on Cisco devices and hardware diagnostics and debug commands to view live packets and processes
    • Discuss Cisco troubleshooting tools and their categories

    Prerequisites

    There are no prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are:

    • Implementation and verification of enterprise routing and switching technologies

    These skills can be found in the following Cisco Learning Offerings:

    Outline

    • Troubleshooting Methodologies
    • Troubleshooting Procedures
    • Best Practices for Network Maintenance
    • Basic IOS Troubleshooting Tools
    • Advanced IOS Troubleshooting Tools
    • Case Study 1: SECHNIK Networking Ltd.
    • Case Study 2: Troubleshooting at TINC Garbage Disposal Ltd.
    • Case Study 3: Troubleshooting at PILE Forensic Accounting Ltd.
    • Case Study 4: Troubleshooting at Bank of POLONA Ltd.
    • Case Study 5: Troubleshooting at RADULKO Transport Ltd.