Reports

Reports

A report is a data summary feature that

  • provides insights into captive portal usage over customizable periods

  • displays information across multiple locations, and

  • can be filtered to focus on specific locations and time frames.

Cisco Spaces provides these captive portal reports:

By default, the report includes data for all locations from the past year. You can filter the report by location and time period.

To view the report, click Reports on the left pane of the Captive Portal window.

Device onboarding

A device onboarding is a reporting feature that

  • identifies and records each unique device connecting to your SSIDs

  • provides customer-specific device counts even when multiple devices connect from the same customer, and

  • enables tracking of promotion and offer engagement within the onboarding report.

In the Device Onboarding report, the Promos & Offers Performance section includes promo views count. This feature enables you to track the number of view for a specific promotion along with the number of clicks.

Customer acquisition

This report presents insights about unique customers who were recently acquired from the selected location during a specific period. It also describes the personal and demographic data collected from these customers.


Note
If a new customer connects to your location using multiple devices but uses the same personal identity (such as a mobile number, email address, or social ID), count the customer only once.