Manage User Accounts

Update a user account

Procedure


Step 1

Go to Settings > Account .

Step 2

To change your first name and/or last name, update the First name and Last name and click Save Changes .

Note

 

You cannot change the listed e-mail address using the user account settings page.

Step 3

To change your access password details, perform these steps:

  1. Enter your current access password in the Current password field.

    Note

     

    Passwords are case-sensitive.

  2. Enter the new access password in the New password field.

    Note

     

    The new passwords must be a minimum of eight characters, and must include at least one uppercase letter, one lowercase letter, and one digit.

  3. Click Save Changes .


View, add, and delete users

Use the Settings menu in IW-MONITOR to manage user accounts, including viewing, adding, and deleting users.

Procedure


Step 1

Go to Settings > Account.

Step 2

To add a new user, follow these steps:

  1. Fill the new user’s e-mail address in the Email field.

  2. Fill the new user’s first name in the First name field.

  3. Fill the new user’s last name in the Last name field.

  4. Confirm that the details are correct and click the Add .

    The new user will be added to the Other users list. The status of the new user listing will be shown as Pending .

    Note

     

    A random access password will be generated for the new user.

  5. Click (eye icon) to view the generated password for the new user.

  6. Send the generated password to the new user. The system prompts the user to change the password when they log in for the first time.

Step 3

To delete a user, do the following steps:

  1. View the list of existing user accounts in the Other users section.

  2. Click on the X to the right of the user listing.

    A Remove User pop-up appears for confirmation.

  3. Click Remove .