Accessories Overview

Accessory Support

Cisco IP Phones support many different accessories, including headsets, external speakers, wall mount kits, and key expansion modules. Accessory support varies between phone models, so review the information in this chapter before you purchase or use an accessory.

In addition to the accessories listed in this document, you may be able to purchase other items for your phone such as power cords, power cubes, or spare bezels. For more information, consult your phone's data sheet.

Accessory Support for the Cisco IP Phone 7800 Series

Use the information in the following table to guide you as you select an accessory.

Table 1. Accessory Support for the Cisco IP Phone 7800 Series

Accessory

Type

7811

7821

7841

7861

Cisco Accessory

Wall Mount Kit

Supported

Supported

Supported

Supported

Footstand

Supported

(non-adjustable)

Supported

Supported

Supported

Cisco Headset 530 Series

Analog

Cisco IP Phone 7821, 7841, and 7861 cannot detect when an analog headset is plugged into it. The headset is displayed in the Accessories window.

Not supported

Supported

Supported

Supported

Cisco Headset 561 and 562

Analog

Cisco IP Phone 7821, 7841, and 7861 cannot detect when an analog headset is plugged into it. The headset is displayed in the Accessories window.

Not supported

Supported

Supported

Supported

Cisco Headset 730

USB

Not supported

Not supported

Not supported

Not supported

Cisco Headset 730

Bluetooth

Not supported

Not supported

Not supported

Not supported

Third-Party Accessories

Headsets

Analog

Cisco IP Phone 7821, 7841, and 7861 cannot detect when an analog headset is plugged into it. The headset is displayed in the Accessories window.

Not supported

Supported

Supported

Supported

Headsets

Analog Wideband

Not supported

Supported

Supported

Supported

Headsets

Wired

Not supported

Supported

Supported

Supported

Headsets

USB

Not supported

Not supported

Not supported

Not supported

Headsets

Electronic hookswitch

Not supported

Supported

Supported

Supported

Headsets

Bluetooth

Not supported

Not supported

Not supported

Not supported

Cable Lock

Not supported

Not supported

Not supported

Not supported

Microphone

External PC

Not supported

Not supported

Not supported

Not supported

Speakers

External PC

Not supported

Not supported

Not supported

Not supported

Accessory Support for the Cisco IP Phone 8800 Series

Use the information in the following table to guide you as you select an accessory.

Table 2. Accessory Support for the Cisco IP Phone 8800 Series

Accessory

Type

8811 and 8841

8845

8851

8851NR

8861

8865

8865NR

Cisco Accessory

Cisco IP Phone 8800 Key Expansion Module

Add-on module

Not supported

Not supported

Supported

Supports up to 2 expansion modules.

Supported

Supports up to 2 expansion modules.

Supported

Supports up to 3 expansion modules.

Supported

Supports up to 3 expansion modules.

Supported

Supports up to 3 expansion modules.

Cisco IP Phone 8851/8861 Key Expansion Module

Add-on module

Not supported

Not supported

Supported

Supports up to 2 expansion modules of the same type.

Supported

Supports up to 2 expansion modules of the same type.

Supported

Supports up to 3 expansion modules of the same type.

Not supported

Not supported

Cisco IP Phone 8865 Key Expansion Module

Add-on module

Not supported

Not supported

Not supported

Not supported

Not supported

Supported

Supports up to 3 expansion modules of the same type.

Supported

Supports up to 3 expansion modules of the same type.

Wall Mount Kit

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Footstand

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Cisco Headset 521 and 522

USB

Not Supported

Not Supported

Supported

Supported

Supported

Supported

Supported

Cisco Headset 530 Series

Standard

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Cisco Headset 530 Series

USB Adapter

Not supported

Not supported

Supported

Supported

Supported

Supported

Supported

Cisco Headset 561 and 562

Standard

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Cisco Headset 561 and 562

USB

Not supported

Not supported

Supported

Supported

Supported

Supported

Supported

Cisco Headset 730

USB

Not supported

Not supported

Not supported

Supported

Supported

Supported

Supported

Cisco Headset 730

Bluetooth

Not supported

Not supported

Supported

Supported

Not supported

Supported

Not supported

Third-Party Accessories

Headsets

Analog

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Headsets

Analog Wideband

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Headsets

Bluetooth

Not supported

Supported

Supported

Not supported

Supported

Supported

Not supported

Headsets

USB

Not supported

Not supported

Supported

Supported

Supported

Supported

Supported

Headsets

Electronic Hookswitch

Supported

See Note 1.

Supported

See Note 1.

Supported

See Note 2.

Supported

See Note 2.

Supported

See Note 2.

Supported

See Note 2.

Supported

See Note 2.

Microphones

External PC

Not supported

Not supported

Not supported

Not supported

Supported

Supported

Supported

Cable Lock

Supported

Supported

Supported

Supported

Supported

Supported

Supported

Speakers

External PC

Not supported

Not supported

Not supported

Not supported

Supported

Supported

Supported


Note

Electronic Hookswitch headset users should be aware of the following:

  1. The Electronic Hookswitch headset connects to Cisco IP Phone 8811, 8841, and 8845 with the auxiliary port.

  2. The Electronic Hookswitch headset connects to Cisco IP Phone 8851NR and 8865NR with the auxiliary port, or the USB port.

  3. The Electronic Hookswitch headset connects to Cisco IP Phone 8851, 8861, and 8865 with the auxiliary port, the USB port, or with Bluetooth.


New and Changed Information

New and Changed for Firmware Release 12.7(1)

Table 4. Cisco IP Phone 7800 and 8800 Series Accessories Guide Revisions for Firmware Release 12.7(1)

Revision

Updated Section

Cisco Headset 730 Support

Updated sections:

New sections:

Updated for E-hook.

Enable Electronic Hookswitch Control on Your Phone

Cisco Headset 500 Series Firmware Release 1.5 change

Erase All Bluetooth Pairings

Updated for wallpaper support on key expansion modules

New Information for Firmware Release 12.6(1)

No accessories guide updates were required for Firmware Release 12.6(1).

New Information for Firmware Release 12.5(1)SR3

Table 5. Cisco IP Phone 7800 and 8800 Series Accessories Guide Revisions for Firmware Release 12.5(1)SR3.

Revision

Updated Section

Reset Cisco Headset Settings to the Administration settings

Reset Cisco Headset Settings from Your Phone

New Information for Firmware Release 12.5(1)SR2

No documentation updates were required for Firmware Release 12.5(1)SR2.

Firmware Release 12.5(1)SR2 replaces Firmware Release 12.5(1) and Firmware 12.5(1)SR1. Firmware Release 12.5(1) and Firmware Release 12.5(1)SR1 have been deferred in favor of Firmware Release 12.5(1)SR2.

New Accessories Information for 12.1(1)SR1

Table 7. Cisco IP Phone 7800 and 8800 Series Accessories Guide Revisions for Firmware Release 12.1(1)SR1.

Revision

Updated Section

Updated for Cisco Wallpaper on Key Expansion Modules.

Change the Wallpaper

Cisco One-Year Limited Hardware Warranty Terms

Special terms apply to your hardware warranty and services that you can use during the warranty period.

Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at this URL: https://www.cisco.com/go/hwwarranty.