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This chapter contains the following sections:
F2013
PSU2_STATUS: This PSU is not supported on this platform. Please replace it with the supported PSU
When an unsupported PSU is detected in a server, replace it with a supported PSU.
Replace the unsupported PSU with a supported PSU.
Severity: major
Cause: equipment-inoperable
mibFaultCode: 2013
mibFaultName: fltEquipmentPsuUnsupported
moClass: equipment: PSU
Type: equipment
F2013
PSU2: Host cannot be powered on due to unsupported PSU. Please replace PSU
During an AC cycle, when an unsupported PSU is detected in a server, host power is locked and host cannot be powered on.
Replace the unsupported PSU with a supported PSU. Reboot the BMC.
Severity: major
Cause: equipment-inoperable
mibFaultCode: 2013
mibFaultName: fltEquipmentPsuUnsupported
moClass: equipment: PSU
Type: equipment
F0369
[critical][power-problem][sys/rack-unit-1/board]
FOC_Alert. This fault indicates that the current overload is detected on the UCS C240 M5 servers.
If you see this fault, take the following actions:
Check the power supply and power input connections in the server.
If the problem still persists, create a tech-support file and contact Cisco TAC.
Severity: critical
Cause: power-problem
mibFaultCode: 369
mibFaultName: fltEquipmentPsuPowerSupplyProblem
moClass: compute: Board
Type: equipment
F0407
[sensor_name]: Power Supply [Id] Vendor/Revision/Rating mismatch, or PSU Processor missing : Replace PS or Check Processor [Id].
This fault indicates that the FRU information for a power supply unit is corrupted or malformed.
If you see this fault, take the following actions:
Check the server-specific Installation and Service Guide for the power supply vendor specification.
If the problem still persists, create a tech-support file and contact Cisco TAC.
Severity: critical
Cause: fru-problem
mibFaultCode: 407
mibFaultName: fltEquipmentPsuIdentity
moClass: equipment: PSU
Type: equipment
F0374
Power Supply [Id] has lost input or input is out of range : Check input to PS or replace PS.
This fault indicates that the power supply unit is either offline or the input/output voltage is out of range.
If you see this fault, take the following actions:
Verify that the power cord is properly connected to the PSU and the power source.
Verify that the power source is 220/110 volts.
Remove the PSU and re-install it.
If re-installing the PSU didn't work, replace the PSU.
Before re-installing or replacing the PSU, see the server-specific Installation and Service Guide for prerequisites, safety recommendations, and warnings.
If the problem still persists, create a tech-support file and contact Cisco TAC.
Severity: major
Cause: equipment-inoperable
mibFaultCode: 374
mibFaultName: fltEquipmentPsuInoperable
moClass: equipment: PSU
Type: equipment
F0883
Power supply [Id] is in a degraded state, or has bad input voltage.
This fault occurs when a power cable is disconnected or when the input voltage is incorrect.
If you see this fault, take the following actions:
Check whether the power cable is disconnected.
Check whether the input voltage is within the correct range mentioned the server-specific Installation and Service Guide.
Re-insert the PSU.
If the problem still persists, create a tech-support file and contact Cisco TAC.
Severity: critical
Cause: power-problem
mibFaultCode: 883
mibFaultName: fltEquipmentPsuInputError
moClass: equipment: PSU
Type: environmental
F0378
Power Supply [Id] missing: reseat or replace PS [id].
This fault indicates that the power supply module is either missing or the input power to the server is absent.
If you see this fault, take the following actions:
Check to see whether the power supply is connected to a power source.
If the PSU is present in the slot, remove and insert it again.
If the PSU is missing from the slot, insert a new PSU.
Severity: warning
Cause: equipment-missing
mibFaultCode: 378
mibFaultName: fltEquipmentPsuMissing
moClass: equipment:Psu
Type: equipment
F0393
Power Supply [Id] output power is upper critical: Reseat or replace Power Supply.
This fault indicates that the current output of the PSU in the rack server does not match the desired output value.
If you see this fault, take the following actions:
Monitor the PSU status.
If possible, remove and reseat the PSU.
If the issue still persists, create a tech-support file and contact Cisco TAC.
Severity: major
Cause: power-problem
mibFaultCode: 393
mibFaultName: fltEquipmentPsuPerfThresholdCritical
moClass: equipment: PSU
Type: equipment
F0394
Power Supply [Id] output power is upper non recoverable: Reseat or replace Power Supply.
This fault indicates that the current output of the PSU in the rack server does not match the desired output value.
If you see this fault, take the following actions:
Monitor the PSU status.
If possible, remove and reseat the PSU.
If the problem still persists, create a tech-support file and contact Cisco TAC.
Severity: critical
Cause: power-problem
mibFaultCode: 394
mibFaultName: fltEquipmentPsuPerfThresholdNonRecoverable
moClass: equipment: PSU
Type: equipment
F0882
You see one of the following messages when this fault is raised:
Power Supply [Id] current is upper non critical: Reseat or replace Power Supply.
Power Supply [Id] Current is upper critical: Reseat or replace Power Supply.
Power Supply [Id] Current is upper non recoverable: Reseat or replace Power Supply.
This fault occurs when a power supply unit is drawing too much current.
If you see this fault, create a tech-support file and contact Cisco TAC.
Severity: critical
Cause: power-problem
mibFaultCode: 882
mibFaultName: fltEquipmentPsuPowerThreshold
moClass: equipment: PSU
Type: equipment
F0383
Power Supply [Id] temperature is upper critical : Check cooling.
This fault occurs when the temperature of a PSU module has exceeded a critical threshold value.
The possible contributing factors are as follows:
Temperature extremes can cause Cisco UCS equipment to operate at reduced efficiency and cause various problems, including early degradation, failure of chips, and failure of equipment. In addition, extreme temperature fluctuations can cause CPUs to become loose in their sockets
Cisco UCS equipment must operate in an environment that provides an inlet air temperature not colder than 50F (10C) nor hotter than 95F (35C)
If you see this fault, take the following actions:
Review the product specifications to determine the temperature operating range of the PSU module.
Review the Cisco UCS Site Preparation Guide to ensure that the PSU modules have adequate airflow, including front and back clearance.
Verify that the airflow to the server is not obstructed.
Verify that the site cooling system is operating properly.
Clean the installation site at regular intervals to avoid a buildup of dust and debris, which can cause a system to overheat.
Replace faulty PSU modules.
Before replacing this component, see the server-specific Installation and Service Guide for prerequisites, safety recommendations and warnings.
If the problem still persists, create a tech-support file and contact Cisco TAC.
Severity: warning
Cause: thermal-problem
mibFaultCode: 383
mibFaultName: fltEquipmentPsuThermalThresholdCritical
moClass: equipment:Psu
Type: environmental
F0381
Power Supply [Id] temperature is upper non critical: Check cooling.
This fault occurs when the temperature of a PSU module has exceeded a non-critical threshold value, but is still below the critical threshold.
The possible contributing factors are as follows:
Temperature extremes can cause Cisco UCS equipment to operate at reduced efficiency and cause various problems, including early degradation, failure of chips, and failure of equipment. In addition, extreme temperature fluctuations can cause CPUs to become loose in their sockets.
Cisco UCS equipment must operate in an environment that provides an inlet air temperature not colder than 50F (10C) nor hotter than 95F (35C).
If you see this fault, take the following actions:
Review the product specifications to determine the temperature operating range of the PSU module.
Review the Cisco UCS Site Preparation Guide to make sure that the PSU modules have adequate airflow, including front and back clearance.
Verify that the airflow to the server is not obstructed.
Verify that the site cooling system is operating properly.
Clean the installation site at regular intervals to avoid a buildup of dust and debris, which can cause a system to overheat.
Replace faulty PSU modules.
Before replacing this component, see the server-specific Installation and Service Guide for prerequisites, safety recommendations, and warnings.
If the problem still persists, create a tech-support file and contact Cisco TAC.
Severity: minor
Cause: thermal-problem
mibFaultCode: 381
mibFaultName: fltEquipmentPsuThermalThresholdNonCritical
moClass: equipment:Psu
Type: environmental
F0385
Power Supply [Id] temperature is upper non recoverable : Check Power Supply Status.
This fault indicates that the temperature of a PSU module has been out of operating range.
The possible contributing factors are as follows:
Temperature extremes can cause Cisco UCS equipment to operate at reduced efficiency and cause a variety of problems, including early degradation, failure of chips, and failure of equipment. In addition, extreme temperature fluctuations can cause CPUs to become loose in their sockets.
Cisco UCS equipment should operate in an environment that provides an inlet air temperature not colder than 50F (10C) nor hotter than 95F (35C).
If you see this fault, take the following actions:
Review the product specifications to determine the temperature operating range of the PSU module.
Review the Cisco UCS Site Preparation Guide to ensure the PSU modules have adequate airflow, including front and back clearance.
Verify that the airflow to the server is not obstructed.
Verify that the site cooling system is operating properly.
Clean the installation site at regular intervals to avoid buildup of dust and debris, which can cause a system to overheat.
Replace faulty PSU modules. Before replacing this component, see the server-specific Installation and Service Guide for prerequisites, safety recommendations and warnings.
If the problem still persists, create a tech-support file and contact Cisco TAC.
Severity: critical
Cause: thermal-problem
mibFaultCode: 385
mibFaultName: fltEquipmentPsuThermalThresholdNonRecoverable
moClass: equipment: PSU
Type: environmental
F0389
Power Supply [Id] Voltage is upper critical : Reseat or replace Power Supply.
This fault indicates that the PSU voltage has exceeded the specified hardware voltage rating.
If you see this fault, take the following actions:
Monitor the PSU status.
Replace the PSU.
Before replacing this component, see the server-specific Installation and Service Guide for prerequisites, safety recommendations and warnings.
If the problem still persists, create a tech-support file and contact Cisco TAC.
Severity: major
Cause: voltage-problem
mibFaultCode: 389
mibFaultName: fltEquipmentPsuVoltageThresholdCritical
moClass: equipment: PSU
Type: environmental
F0391
Power Supply [Id] Voltage is upper non Recoverable : Reseat or replace Power Supply.
This fault indicates that the PSU voltage has exceeded the specified hardware voltage rating. The high voltage might damage the PSU hardware.
If you see this fault, take the following actions:
Remove and reseat the PSU.
If the problem still persists, create a tech-support file and contact Cisco TAC.
Severity: critical
Cause: voltage-problem
mibFaultCode: 391
mibFaultName: fltEquipmentPsuVoltageThresholdNonRecoverable
moClass: equipment: PSU
Type: environmental
F0743
Power Supply redundancy is lost : Reseat or replace Power Supply.
This fault indicates that the chassis power redundancy has failed.
If you see this fault, take the following actions:
Consider adding more PSUs to the chassis.
Replace faulty PSU modules.
Before replacing the component, see the server-specific Installation and Service Guide for prerequisites, safety recommendations and warnings.
If the problem still persists, create a tech-support file and contact Cisco TAC.
Severity: major
Cause: psu-redundancy-fail
mibFaultCode: 743
mibFaultName: fltPowerChassisMemberChassisPsuRedundanceFailure
moClass: equipment: PSU
Type: equipment
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