Log in to the Cisco ISE Web-Based Interface
When you log in to the Cisco ISE web-based interface for the first time, you use the preinstalled Evaluation license.
![]() Note |
For security, log out when you complete your administrative session. |
![]() Caution |
For security, log out when you complete your administrative session. If you do not log out, the Cisco ISE web-based web interface logs you out after 30 minutes of inactivity and does not save any unsubmitted configuration data. |
For information about validated browsers, refer to the “Validated Browsers” section in the Cisco ISE Release Notes.
![]() Note |
If Cisco ISE is installed in the cloud or using the ZTP process, you will be prompted to change the web-based admin user password during the first login. |
Procedure
|
Step 1 |
After the Cisco ISE appliance finishes rebooting, launch one of the supported web browsers. |
|
Step 2 |
In the Address field, enter the IP address or hostname of the Cisco ISE appliance in this format, then press Enter.
|
|
Step 3 |
Enter your username and password. |
|
Step 4 |
Click Login. |
Differences Between CLI Admin and Web-Based Admin Users Tasks
Use the username and password you set during Cisco ISE setup for administrative access to the CLI and the web interface.
The administrator with access to the Cisco ISE CLI is called the CLI-admin user. By default, the CLI-admin username is admin. The administrator creates the password during the setup process because there is no default password.
You can initially access the Cisco ISE web interface by using the CLI-admin username and password that you defined during the setup process. A web-based administrator does not have a default username or password.
The CLI-admin user is copied to the Cisco ISE web-based admin user database. Only the first CLI-admin user is copied as the web-based admin user. Ensure the CLI and web-based administrator user stores remain synchronized. If you use the same username and password for both roles, administration becomes simpler.
The CLI-admin user has different rights and capabilities than the web-based admin user and can perform additional administrative tasks.
|
Admin User Type |
Tasks |
|---|---|
|
Both CLI-Admin and Web-Based Admin |
|
|
CLI-Admin only |
|
Create a CLI Admin
Cisco ISE lets you create additional CLI-admin user accounts besides the one created during the setup process. Create the minimum number of CLI-admin users needed to access Cisco ISE CLI. This helps protect user credentials.
username <username> password [plain/hash] <password> role adminCreate a Web-Based Admin
For initial web-based access to the Cisco ISE system, use the administrator username and password that were configured during CLI setup.
To add an administrator user, perform these steps:
-
In the Cisco ISE GUI, click the Menu icon (
) and choose
Administration > System > Admin Access > Administrators > Admin Users.
-
Choose Add > Create an Admin User.
-
Use the user interface to add web-based administrator users.
-
Click Submit.
Reset a disabled password due to administrator lockout
Your account is disabled if you enter an incorrect password five times.
Use these instructions to reset the administrator user interface password with the application reset-passwd ise command in the Cisco ISE CLI. This process does not affect the CLI password of the administrator. The new credentials become active immediately after you reset the administrator password, allowing you to log in without rebooting the system.
Cisco ISE adds a log entry in the Administrator Logins window. To view this window, click the Menu icon (
) and choose
. Reset your administrator ID password to regain access to your credentials.
Procedure
|
Step 1 |
Access the direct console CLI and enter: application reset-passwd ise administrator_ID |
|
Step 2 |
Specify and confirm a new password that is different from the passwords that were used most recently for this administrator ID.
|


Feedback