This article describes the LEDs, reset button, and the SD card slot on the front panel of the vEdge 1000 router. See Chassis Views  for the location of all components on the front panel of the router.

LEDs

The vEdge 1000 router has four chassis status LEDs located in the center of the front panel next to the USB ports.

The following table describes the LEDs , their color and states, and the status they indicate.

Reset Button

The front panel of the vEdge router has a Reset button. The Reset button is recessed to avoid accidentally pressing it while the router is operational. To press the Reset button, use a sharp narrow tool. The following table describes the effects of pressing the Reset button.

SD Card Slot

The front panel of the vEdge 1000 router has an SD card slot. The SD card slot has the following specifications:

• Normal speed bus: maximum 10 MB/second

• Supported card types: SD, SDHC

This article provides a list of copper and fiber transceivers that have been tested and qualified for use in vEdge 1000 and vEdge 2000 routers. You can order the transceivers that have a Viptela part number in the tables below directly from Viptela.

The vEdge 1000 router supports three types of ports: network ports (also called SFP ports), management port, and console port.

Network Ports (SFP Ports)

The built-in Gigabit Ethernet network ports on the vEdge 1000 router support 1-Gbps SFP transceiver modules.

The following table provides the pinout information for the built-in SFP port connector. The SFP ports comply with the SFP MSA standards.

Network Port LEDs

Each network port on the vEdge 1000 router has two LEDs—the link/activity/status LED and the LAN/WAN LED. See the following figure.

The following table describes the Link/Activity/Status LED on the network ports.

The following table describes the LAN/WAN LED on the network ports.

Management Port

The management Ethernet port on a vEdge 1000 router uses an RJ-45 connector to connect to a management device for out-of-band management.

The management port uses an autosensing RJ-45 connector to support a 10/100/1000Base-T connection. The two LEDs on the port indicate link/activity on the port as well as the link speed status of the port. See Management Port LEDs below.

The following table provides the pinout information for the RJ-45 connector for the management port.

Management Port LEDs

The management port on the vEdge 1000 router has two LEDs that indicate link/activity and port status. See the following figure.

The following table describes the LEDs on the management port.

Console Port

The console port on a vEdge 1000 router is accessible via the following external interfaces:

• An RS-232 serial interface that uses an RJ-45 connector to connect to a console management device.

• A USB serial interface that uses a standard USB Type B connector to connect to a console management device. See the following figure.

Note

At any given time, you can activate only one of the external interfaces. The default baud rate for the console port is 115,200 baud. When you connect a device such as a PC or a terminal server to the console serial port of a vEdge router, ensure that the PC or terminal serial port is configured to disable flow control.

The following table provides the pinout information for the RJ-45 console port connector. A USB Type-A to Type-B cable is shipped with the vEdge 1000 router as standard accessory for console port connection.

When you connect a device, such as a PC or a terminal server, to the console port of the vEdge 1000 router, ensure that flow control is disabled on the device that is connecting to the vEdge router, for the serial port it uses to connect to the vEdge router.

RJ-45–to–DB-9 Serial Port Adapter Pinout

The console port on a vEdge 1000 router is an RS-232 serial interface that uses an RJ-45 connector to connect to a management device such as a PC or a laptop. If your laptop or PC does not have a DB-9 male connector pin and you want to connect your laptop or PC to a vEdge 1000 router, use a combination of the RJ-45–to–DB-9 female adapter along with a USB–to–DB-9 male adapter as shown in the following figure. Note that the vEdge router does not ship with an RJ-45–to–DB-9 serial port adapter cable.

The following table provides the wiring and pinout information for the RJ-45–to–DB-9 serial port adapter cable.

You can also connect the vEdge 1000 router to a management device such as a PC or a laptop using an RJ-45–to–RJ45 cable as shown in the following figure. Note that the vEdge router does not ship with an RJ-45–to–RJ-45 cable.

The vEdge 1000 router has two built-in fans and ships with two external AC power supply adapters. Read this article to learn more about the AC power supply adapter in the router as well as about the cooling system and airflow through the router chassis.

AC Power Supply Adapter

You can connect up to two AC power supply adapters to the vEdge 1000 router for redundancy purposes.

The following table provides the power requirements for the external AC power supply adapter for the vEdge 1000 router.

Note	It is strongly recommended that you use the power supply adapters provided by Viptela to power your vEdge 1000 router.

AC Power Cord Specifications

The vEdge 1000 router ships with a detachable AC power cord. The power cord has a C13 connector at one end and the other end is specific to the country/locality to which the product is shipped.

Cooling System and Airflow in vEdge 1000 Router

The vEdge 1000 router has built-in fans that provide front-to-back airflow for the router.

The air intake to cool the chassis is through the perforations in the front of the chassis. Hot air exits from the rear of the chassis via the vents provided near the fans.

Temperature sensors in the chassis monitor the internal chassis temperature. When a single fan fails at room temperature, the system can still provide sufficient cooling.

If a fan fails or if the ambient temperature inside the chassis rises above the acceptable range, the router raises an alarm. If the temperature inside the chassis rises above the maximum threshold temperature, the router shuts down automatically.

The vEdge 1000 router is a stiff sheet-metal structure that houses the hardware components. Field-replaceable units (FRUs) are hardware components that you can remove and replace at your site. The table below lists the FRUs in the vEdge 1000 router.

The transceivers in the router are hot-removable and hot-insertable. You can remove and replace them without powering off the router or disrupting router functions.

This article provide guidelines and requirements for preparing your site to install the vEdge 1000 router.

Site Preparation Guidelines

Efficient operation of your vEdge 1000 router requires proper site planning and proper layout of your equipment rack or wiring closet:

• Ensure that the area around the router is kept free of dust and conductive material.

• Follow appropriate airflow guidelines so that the cooling system functions normally.

• Follow ESD prevention procedures to avoid any damage to the router.

• Install the router in an enclosed, secure area allowing only authorized personnel to access the device.

Environmental Requirements

Install the vEdge 1000 router in a dry, clean, temperature-controlled, and well-ventilated environment:

• Maintain ambient airflow for the router to operate normally. The ambient intake air temperature should be in the range 0°C to 40°C (32°F to 104°F). If the airflow is blocked or if the air intake is too warm, the router can get overheated.

• Avoid temperature extremes. Ensure that the router is operating at an ambient temperature not more that 40°C (104°F) at sea level. For higher altitudes, a derating of 1.50°C per 1,000 feet applies.

• High humidity conditions can cause moisture to penetrate into the chassis. The device supports 10% to 85% humidity levels, non-condensing.

Rack Requirements

You can mount the vEdge 1000 router in a two-post or a four-post rack. The following table provides the rack requirements for the router.

Airflow Requirements

When planning your site for installing the vEdge 1000 router, allow enough clearance around the installed router. Since the router works with a front-to-back airflow there are no clearance requirements for the sides, but it is recommended that you provide at least 3 in. of clearance at the back.

Once you have prepared your site for router installation, unpack the vEdge 1000 router and mount it in a 19-inch rack using the mounting ears shipped with the router. Optionally, you can order the rack-mount kit from Viptela to mount the router. Read this article for step-by-step instructions for mounting the router in a 19-inch rack.

Unpack the vEdge 1000 Router

A vEdge 1000 router is shipped in a cardboard carton and secured firmly in place with foam packing material. The carton contains an accessory box and  Quick Start instructions. It is recommended that you do not unpack the router till you are ready to install it.

To unpack the router:

1. Move the cardboard carton close to the installation site, making sure you have adequate space to remove all the contents of the box.

2. Open the top flaps of the carton.

3. Gradually remove the accessory box and the packing foam holding the router and the accessories in place.

4. Take out the router and each accessory.

5. Verify the router components against the packing list included in the box (see packing list below).

   

Note	It is recommended that you do not discard the shipping carton and packing material when you unpack the router. Flatten and store the box in case you need to move or return the router in the future. See Return Hardware.

Packing List for a vEdge 1000 Router

The cardboard carton in which the router is packed includes a packing list. Check the parts you receive with your router against the items on the packing list. The packing list specifies the part number, name, and quantity of each item in the carton.

If any part on the packing list is missing, contact your customer service representative or contact Viptela customer support from within the U.S. or Canada by telephone at 800-525-5033 or by email to support@viptela.com .

The following table lists the parts shipped with the vEdge 1000 router and their quantities.

Mount a vEdge 1000 Router Using Mounting Ears

The most common way to mount a vEdge 1000 router is on two front posts in a 19-inch rack using the mounting ears shipped with the router.

In addition to the items in the accessory box, you need the following tools to mount a vEdge 1000 router in a 19-inch rack:

• Number 2 Phillips (+) screwdriver

• Tape measure

To mount the vEdge 1000 router on two front posts in a 19-inch rack:

1. Place the router chassis on the floor or on a sturdy table near the rack.

2. Verify the internal dimensions of the rack with a tape measure.

3. Secure the left and right mounting ears to either side of the router chassis using the four shoulder screws in packet A.

   

4. Grasp both sides of the router, then lift and position it in the rack, making sure that the mounting ear holes are aligned with the threaded holes in the rack rail.

5. Secure the mounting ears to the two front posts of the rack using the four rack-mount screws in packet B. Tighten the screws.

   

6. Use a tape measure or level to verify that the router is installed straight and the holes at either ends of the rack align properly.

Tip	t is recommended that you retain the dust covers on any unused ports.

Mount a vEdge 1000 Router Using a Rack-Mount Tray

You can use a rack-mount tray to install the vEdge 1000 router if you want to install two vEdge routers in the same slot in a 19-inch rack or if you want to mount the router on all four posts of the rack. See Rack-Mount Tray Specifications .

You need to order the rack-mount kit from Viptela separately.

Unpack the Rack-Mount Tray Kit

The rack-mount kit includes a dual rack-mount tray and an accessory box for mounting up to two vEdge routers.

To unpack the rack-mount kit:

1. Open the top flaps of the cardboard box.

2. Gradually remove the accessory box and the packing foam holding the rack-mount tray and the accessories in place.

3. Take out the rack-mount tray and each accessory.

4. Verify the components against the packing list included in the box (see packing list below).

   

Packing List for the Rack-Mount Tray Kit

The cardboard carton in which the rack-mount tray and the accessory box are packed includes a packing list. Check the parts you receive with your rack-mount kit against the items on the packing list. The packing list specifies the part number, name, and quantity of each item in the carton.

If any part on the packing list is missing, contact your customer service representative or contact Viptela customer support from within the U.S. or Canada by telephone at 800-525-5033 or by email to support@viptela.com .

The following table lists the parts shipped in the rack-mount kit and their quantities.

Mount a vEdge 1000 Router Using a Rack-Mount Tray

In addition to the rack-mount accessory kit, you need the following tools to mount a vEdge 1000 router in a 19-inch rack using a rack-mount tray:

• Number 2 Phillips (+) screwdriver

• Tape measure

Mounting a vEdge 1000 router in a 19-inch rack is a two-step process:

• First, you prepare the rack-mount tray for installation by securing the vEdge 1000 router and the AC power adapters to the tray.

• Next, you install the rack-mount tray into the rack.

Prepare the Rack-Mount Tray for Installation

To prepare the rack-mount tray for mounting the vEdge 1000 router on two or four posts in a 19-inch rack:

1. Place the two AC power adapters, side by side, in their designated slots towards the rear end of the rack-mount tray. If you are installing two vEdge routers, place four AC power adapters on the tray.

2. Place the adapter housing bracket over the AC power adapter and secure it in place by screwing down the two thumbscrews attached to the housing bracket.

   

3. Using the Allen key provided in the rack-mount kit, screw the four 8-32 shoulder screws to either side of the router (two on each side), as shown in the following figure. If you plan to mount two routers side-by-side on the same rack-mount tray, screw the nuts to either sides of the second router too.

   

4. Gently slide the vEdge 1000 router into the groove at the front of the rack-mount tray until it goes all the way in. If you plan to install two routers side by side, gently slide in the second router also.

   

5. Plug the DC 12-volt jack of the AC power adapter into the receptacle at the rear of the router.

6. Use cable ties to neatly secure, in place, the extra cable on the DC end. To do this, first pass the cable ties through the two hooks provided on the tray and then tie the cable with it.

   

Note	There are two types of housing bracket sets provided in the rack-mount kit. Use the housing bracket set that fits the AC power adapter you received with the vEdge 1000 router.

Install the Rack-Mount Tray on Two Front Posts

To install the rack-mount tray on two front posts in a 19-inch rack:

1. Verify the internal dimensions of the rack with a tape measure. The rack-mount tray is 440 mm wide and must fit within the mounting posts.

2. Have one person grasp both sides of the rack-mount tray on which you secured the vEdge router(s) and position it in the rack.

   

3. Have a second person secure the rack-mount tray to the two front posts of the rack using four rack-mount screws provided in the rack-mount kit.

   

4. Use a tape measure or level to verify that the tray is installed straight and the holes at either end of the rack align properly.

Tip	It is recommended that you retain the dust covers on any unused ports.

Install the Rack-Mount Tray on All Four Posts

To install the rack-mount tray on all four posts in a 19-inch rack:

1. Verify the internal dimensions of the rack with a tape measure. The rack-mount tray is 440 mm wide and must fit within the mounting posts.

2. Have one person grasp both sides of the rack-mount tray on which you secured the vEdge router(s) and position it in the rack.

   

3. Have a second person secure the rack-mount tray to the two front posts of the rack using four rack mount screws provided in the rack-mount kit.

   

4. Screw the L-shaped side of each extended ear bracket (marked Left and Right) to the rear posts of the rack using the 10-32 rack mount screws (two on each side) provided in the rack-mount kit.

   

5. Screw the extended ear brackets to either sides of the rack-mount tray using the 8-32 x 1/2 flat screws and the 8-32 Kep nuts provided in the accessory kit.

   

6. Use a tape measure or level to verify that the tray is installed straight and the holes at either ends of the rack align properly.

Note	The two extended ear brackets in the rack-mount kit have different part numbers and are not interchangeable.

Note	You may need to adjust the position of the extended ear brackets to match the depth of your rack.

Tip	It is recommended that you retain the dust covers on any unused ports.

This article describes how to connect the vEdge 1000 router to system ground, an AC power source, a management console, and to a network for out-of-band-management.

Step 1: Connect Earth Ground to the Router

To meet safety and electromagnetic interference (EMI) requirements and to ensure proper operation of your vEdge 1000 router, connect the router to earth ground before you power it on. To do so, you need a number 2 Phillips (+) screwdriver.

To connect system ground to the vEdge 1000 router:

1. Connect one end of the grounding cable to a proper earth ground, such as the rack in which the router is mounted.

2. Secure the grounding lug to the protective grounding terminal with the washers and screws.​ If you are using the cable clamp to secure the power cords, slide the grounding lug onto the screw before the cable clamp.

3. Dress the grounding cable, and make sure that it does not touch or block access to other router components.

   

Note	If you plan to mount the vEdge 1000 router on four posts of a rack, mount the router in the rack before attaching the grounding lug to the router.

Step 2: Connect AC Power to the Router

To connect the vEdge 1000 router to an AC power source:

1. Attach an ESD grounding strap to your bare wrist. Then connect the strap to the ESD point on the rack.

2. Plug the AC power adapter cords into inputs PWR 0 and PWR 1 on the back of the router. Note that the second power adapter is for redundancy. If you are using only one power adapter, you can plug it into PWR 0 or PWR 1.

3. Secure the power adapter cords in place by loosening the cable clamp screw, tucking the cords under the clamp, and then tightening the screw as shown in Figure 2.

4. Plug one end of each power cord into an AC power adapter, and plug the other end into an AC power outlet.

   Note	Secure the AC power cord to the side of the rack post with the help of the cable ties supplied with Cisco vEdge 1000 routers.

Note	It is strongly recommended that you use the power supply adapter and the power cord supplied with the vEdge 1000 router.

Caution

If you are connecting AC power to the router, it is recommended that the building have an external surge protective device installed.

Step 3: Connect the Router to a Management Console

You can configure and manage a vEdge 1000 router using a management console. To connect the router to a management console, use the console port which accepts a cable with an RJ-45 connector. See Console Port .

To connect the vEdge 1000 router to a management console:

1. Connect one end of the console cable into the console port, labeled CONSOLE, on the vEdge router (see Figure 3).

2. Connect the other end of the console cable into the console server or to a management console.

Figure 3: Connecting a vEdge 1000 Router to a Management Console

To use the USB console from a Windows device:

1. Go to the Device Manager to determine which COM port is being used for the USB serial port.

2. In the PuTTY SSH/Telnet client, in Connection Type, select Serial. Then, specify the COM port and a speed of 115200.

   

The default configuration file looks like this:

vEdge1000# show running-config
system
 vbond ztp.viptela.com
 aaa
  auth-order local radius tacacs
  usergroup basic
   task system read write
   task interface read write
  !
  usergroup netadmin
  !
  usergroup operator
   task system read
   task interface read
   task policy read
   task routing read
   task security read
  !
  user admin
   password $6$t.vzhbSwOUaaCnRu$<wbr/>AiJYG3VFR1NurXPY7YXSputMMv4hg3<wbr/>Bign362rj4IIWXm7uVfiReqv/<wbr/>4EhKG2QUJSaZnZZPveQYBfIozCioyE<wbr/>/
  !
!
logging
  disk
   enable
  !
 !
!
omp
 no shutdown
 graceful-restart
 advertise connected
 advertise static
!
security
 ipsec
  authentication-type ah-sha1-hmac sha1-hmac
 !
!
vpn 0
 interface ge0/0
  ip dhcp-client
  tunnel-interface
   encapsulation ipsec
   no allow-service bgp
   allow-service dhcp
   allow-service dns
   allow-service icmp
   no allow-service sshd
   no allow-service netconf
   no allow-service ntp
   no allow-service ospf
   no allow-service stun
  !
  no shutdown
!
!
vpn 512
 interface mgmt0
  ip address 192.168.1.1/24
  no shutdown
!

The transceivers for the vEdge 1000 router are hot-removable and hot-insertable field-replaceable units (FRUs). You can remove and replace them without powering off the router or disrupting router functions.

Install a Transceiver

To install a transceiver in a vEdge router:

1. Gently remove the new transceiver from the plastic bag in which it was shipped.

2. If the port in which you plan to install the transceiver is covered with a dust cover, remove the cover, and save it for later use.

3. Carefully slide the transceiver in the empty port until it is firmly seated.

4. Remove the safety cap when you are ready to connect an optic fiber cable to the port.

   

Warning

Do not look directly into fiber-optic transceivers and fiber-optic cables connected to a transceiver as they emit laser light that can damage your eyes.

The transceivers for the vEdge router are hot-removable and hot-insertable field-replaceable units (FRUs). You can remove and replace them without powering off the router or disrupting router functions.

Caution: Before you remove a transceiver or any component from the router chassis, make sure that you understand how to prevent Electrostatic discharge (ESD) damage. See General Safety Standards .

Note: It is recommended that you purchase the optical transceivers and optical connectors for the vEdge router from Viptela.

Remove a Transceiver

To remove any type of transceiver from a vEdge router, you need the following parts and tools:

• A transceiver slot dust cover

• An antistatic mat or an electrostatic bag

• A rubber safety cap for the transceiver

To remove any type of transceiver from a vEdge router:

1. Place the antistatic mat or the electrostatic bag on a firm, flat surface.

2. Attach the ESD grounding strap to your bare wrist. Then connect the strap to the ESD point on the rack.

3. Label the cables connected to the transceiver so that you can reconnect them correctly later.

4. Remove the cable connector from the transceiver.

5. Unlock the transceiver by pulling down the ejector handle from the transceiver.

6. Grasp the transceiver ejector handle and pull the transceiver approximately 0.5 in. out of the router.

7. Using your fingers, grasp the body of the transceiver and pull it out of the router completely.

8. Place a rubber safety cap over the transceiver.

9. Place the removed transceiver on the antistatic mat or in an electrostatic bag.

10. If you are not installing a new transceiver, place the transceiver slot dust cover over the empty port.

Warning

Do not look directly into fiber-optic transceivers and fiber-optic cables connected to a transceiver as they emit laser light that can damage your eyes.

This article explains how to revert the configuration for a vEdge router to the factory-default values. It also explains how to do a soft and hard reset of the router.

Reverting to the vEdge Router Factory-Default Configuration

After you set up and start the virtual machines (VMs) for the vEdge Cloud routers and set up and start the hardware vEdge routers in your overlay network, they come up with a factory-default configuration . When you make and commit changes to the default configuration, a new configuration file is created. This new configuration file then becomes the active configuration.

If desired, you can revert to the default factory configuration:

vEdge# request software reset

Reset the Router

You can reset the vEdge router by doing either a hard press or a soft press. To perform either type of press, locate the Reset button on the front panel of the router. The Reset button is recessed to avoid accidentally pressing it while the router is operational. To press the Reset button, use a sharp narrow tool.

Perform a Long Press Reset

A long press reset of the vEdge router erases passwords, keys, and most other configuration parameters, restoring the router to its factory-default configuration.

To perform a long press reset, press the Reset button for more than 10 seconds. After you release the Reset button, the router will reboot and resume normal operation.

Perform a Short Press Reset

A short press reset of the Edge router is equivalent to a graceful software reboot and is the same as entering the reboot command at the CLI prompt.

To perform a short press reset, press the Reset button for two seconds. The short press reset takes effect almost instantaneously and reboots the router.

This article describes how to return a vEdge router or a hardware component to Viptela for repair or replacement.

Locate Serial and Model Number

To return a vEdge router or a hardware component to Viptela, you need the serial and model number of the router or the component being returned.

You can locate the serial and model number of a vEdge router in one of the following ways:

• In vManage NMS, select the Configuration ► Devices screen. The device table lists the serial and model numbers of the routers in the network.

• Enter the show hardware inventory command at the CLI prompt.

• The serial number is printed on a label on the right side of the router; the model number is printed on a label on the back of the router.

  

Obtain an RMA Number

If you are returning a vEdge router or a hardware component to Viptela for repair or replacement, contact the Viptela Customer Support team to open a support case and obtain a Return Materials Authorization (RMA) number.

Before you open a case and request an RMA number, keep the following information ready:

• Your existing service contract number, if you have one

• Serial number of the router or component

• Model number of the router or component

• Physical location of the router

• Your name, organization name, telephone number, fax number, and shipping address

• Failure or problem description with details

• Type of activity being performed on the router when the problem occurred

• Configuration data displayed by one or more show commands

To obtain an RMA number:

1. Open a support case with Viptela in one of the following ways:

   • Log in to www.viptela.com/support

   • Send email to  support@viptela.com

   • Call toll-free 800-525-5033

A Viptela Customer Support representative validates your request and issues an RMA number for returning the router or a hardware component.

Note	Do not return the router or any component to Viptela before first obtaining an RMA number. Viptela reserves the right to refuse to take any shipment that does not have an RMA number.

Repack the Router

If you need to move or return the vEdge router, repack the router in its original packing. Before you repack the router follow these steps:

1. Shut down the vEdge router by issuing the poweroff command at the CLI prompt.

2. Disconnect power to the router.

3. Remove the cables and transceivers.

You will need the following tools to repack the router:

• Phillips Number 2 (+) screwdriver

• Cardboard carton and original packing in which you received the router

To repack the router in its original packing:

1. If you do not have a vEdge 1000 router, skip this step. Otherwise:

   1. If the router is installed in a rack using the rack-mount kit from Viptela, remove the front stopper screwed along the front side of the rack-mount tray.

   2. Then remove the rack-mount tray from the rack by having one person support the weight of the rack-mount tray while a second person unscrews the rack-mount screws.

   3. Place the rack-mount tray on a firm, flat surface.

   4. Slide out the vEdge 1000 router from the rack-mount tray.

2. Place the router chassis in the plastic packing bag.

3. Place the side packing foam on both sides of the router chassis.

4. Secure the chassis in the cardboard carton.

5. Secure the top of the chassis by placing the top packing foam over the top of the chassis.

6. Close the cardboard shipping box and seal it with packing tape.

7. Write the RMA number on top of the box for purposes of tracking.

If you are returning any field-replaceable units with the router, repack them as described in Repack Router Components below.

Repack Router Components

If you need to return any router components, follow these steps:

1. Ensure that you have the antistatic bag for each component and an ESD grounding strap.

2. Place each component in its antistatic bag.

3. Pack each component in its original packing material. If you do not have the original packing material, ensure that the component is packed adequately with packing material to prevent any damage in transit.

4. Place the component in the original cardboard box or another cardboard box if the original is not available.

5. Secure the box with tape.

6. Write the RMA number on top of the box for purposes of tracking.