Step 1

Go to https://mycase.cloudapps.cisco.com/case

Step 2

Select New Case > Products & Services > Open Case.

Step 3

Enter the appropriate entitlement information. You can use the serial number of a WAN Edge device for entitlement information.

Step 4

Select Next and enter your case details.

Step 5

Select Technology > Search and enter the appropriate Tech and Sub Tech keywords: