Cisco Catalyst SD-WAN CloudOps

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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Updated:: May 13, 2026

Chapter: Open a TAC support case for the Cloud Infra team

Open a TAC support case for the Cloud Infra team

Open a TAC support case for the Cloud Infra team

Procedure

Step 1	Log in to the Support Case Manager on the Cisco website.
Step 2	Select New Case > Products & Services > Open Case.
Step 3	Enter the appropriate entitlement information. You can use the serial number of a WAN Edge device for entitlement information.
Step 4	Select Next and enter your case details.
Step 5	Select Technology > Search and enter the appropriate Tech and Sub Tech keywords: Technology: SDWAN - Cisco-Hosted SubTechnology: SDWAN Cloud Infra

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