Cisco Crosswork Cloud Release Notes
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This document outlines the new features and bug fixes for all Cisco Crosswork Cloud products.
To quickly set up and start using Crosswork Cloud, see the Cisco Crosswork Cloud Quick Start Guide.
See the Cisco Crosswork Cloud User Content to explore the Crosswork Cloud user journey, accessing tools and gathering insights for network routing, traffic optimization, and device integrity validation.
This section provides a description of the new software features and updates introduced in a release.
2025-07-30
Table 1. New features and fix released on 2025-07-30
| Product |
Product impact |
Type |
Unique identifier |
Description |
| Crosswork Cloud Traffic Analysis |
Software Reliability |
New Feature |
CCTA-10786 |
Enhancements to the Crosswork Cloud Traffic Analysis traffic recommendations tool improves the ability to balance external link traffic and allow more flexibility in target traffic rates. Previously, the Traffic Recommendation tool was limited to producing a list of prefixes used for mitigating congested egress link traffic set at over 80% utilization. You can now: ● Choose between Ingress traffic and Egress traffic for specifically tailored prefix move recommendations (Traffic Analysis > Recommendations > Prefix). ● Specify target recommendation thresholds, from 0% to 100%, for tailored link utilization suggestions. As you choose different link utilization percentages, the list of suggested prefix moves will vary based on the target percentage and the Timeframe you choose for analyzing the data. ● Focus on a specific external Interface and specify the target recommendation threshold to set the maximum utilization of a particular link (Traffic Analysis > Recommendations > Interface). |
| Crosswork Cloud |
Software Reliability |
New Feature |
CCLD-11500 |
Microsoft Teams webhooks has been retired as described in Retirement of Office 365 connectors within Microsoft Teams. The procedure to configure Microsoft Team endpoints in Crosswork Cloud has been updated to support the new workflows. See the Cisco Crosswork Cloud User Guide section, Configure Notification Endpoints. |
| Crosswork Cloud Network Insights |
API Experience |
New Feature |
CCNI-11333 |
Network Insights APIs that allow access to Route Origin Validation (ROV) report data are now available. See Crosswork Cloud APIs or log into Crosswork Cloud and navigate to the API documentation (Help & Support > Documentation > APIs > Network Insights > ROVs). |
| Crosswork Cloud |
Software Reliability |
New Feature |
CCLD-10521 |
Crosswork Cloud release includes proactive software upgrades, essential updates to ensure compliance and secure operations, security maintenance for open-source components, and replaces end-of-life software with no user impact. |
2025-05-12
Table 2. New features and fix released on 2025-05-12
| Product |
Product impact |
Type |
Unique identifier |
Description |
| Crosswork Cloud Traffic Analysis |
Ease of Use |
Fix |
CCTA-11446
|
The interface utilization value is now shown as intended. |
| Crosswork Cloud Network Insights |
API Experience |
Fix |
CCNI-11486
|
When using the API to update a Crosswork Network Insights policy (PUT method) a Crosswork Cloud Trust Insights subscription error no longer appears. |
2025-04-02
Table 3. New features and fix released on 2025-04-02
| Product |
Product impact |
Type |
Unique identifier |
Description |
| Crosswork Cloud Traffic Analysis |
API Experience |
New feature |
CCTA-11260 |
New Traffic Analysis alarm APIs allow you to retrieve alarms and update alarm snooze settings. See Crosswork Cloud APIs or log into Crosswork Cloud and navigate to the API documentation (Help & Support > Documentation > APIs > Traffic Analysis > Traffic). |
| Crosswork Cloud |
Software Reliability |
New feature |
CCLD-10748 |
Crosswork Cloud now supports Safari 18.3.1 and later. |
| Crosswork Cloud |
Ease of Use |
Fix |
CCLD-11468 |
Crosswork Cloud now accepts existing and new Microsoft Teams updated webhook URL formats. Note: Microsoft Teams webhooks will retire by December 2025 as described in Retirement of Office 365 connectors within Microsoft Teams. |
2025-03-11
Table 4. New features released on 2025-03-11
| Product |
Product impact |
Type |
Unique identifier |
Description |
| Crosswork Cloud Network Insights |
Ease of Use |
New feature |
CCNI-6774 |
You can now search by AS name under Overview > Quick Jump. Enter at least 3 characters in the Quick Jump field to begin the search. |
| Crosswork Cloud Trust Insights |
Ease of Use |
New feature |
CCTI-11388 |
The Crosswork Cloud Trust Insights embedded voucher (L-TRUST-ES-EMBED) can now be easily claimed after activating a Trust Insights trial. The voucher activates a Crosswork Cloud Trust Insights subscription. The subscription is valid for 36 months starting from the original purchase order date. |
| Crosswork Cloud Traffic Analysis |
Ease of Use |
New feature |
CCTA-10147 |
You can now group by tags within the Device Centric, Prefix Centric, and AS Centric tabs in the Traffic Drilldown tool. |
| Crosswork Cloud Traffic Analysis |
API Experience |
New feature |
CCTA-11336 |
Traffic APIs are now available. These APIs allow you to retrieve combinations of Netflow traffic by prefix, ASN, device, and device interface. See Crosswork Cloud APIs or log into Crosswork Cloud and navigate to the API documentation (Help & Support > Documentation > APIs > Traffic Analysis > Traffic). |
2025-02-11
Table 5. New feature and fix released on 2025-02-11
| Product |
Product impact |
Type |
Unique identifier |
Description |
| Crosswork Cloud |
Software Reliability |
New feature |
CCLD-10451 |
Crosswork Cloud now checks that a data gateway has been configured prior to processing a request to add a device. |
| Crosswork Cloud Traffic Analysis |
Software Reliability |
Fix |
CCTA-11387 |
An error no longer appears when switching back and forth from the ASNs page to the Prefixes page. |
2025-01-11
Table 6. New feature and fix released on 2025-01-11
| Product |
Product impact |
Type |
Unique identifier |
Description |
| Crosswork Cloud Trust Insights |
API Experience |
New feature |
CCTI-11085 |
Enhanced the Crosswork Cloud Trust Insights REST APIs to retrieve or update alarms. See Crosswork Cloud API documentation (Help & Support > Documentation > APIs > Trust Insights > Alarms). |
| Crosswork Cloud |
Ease of Use |
New feature |
CCLD-10451 |
The following improvements have been made: ● The sample device import CSV file has been updated for easier import. ● Previously, you would need to review devices individually after importing devices via a CSV file. Now, a device table appears making it easier to view devices collectively. ● Enhanced checks and messages for subscription plan device limits. |
This Crosswork Cloud products are supported across multiple browsers.
Supported browsers
● Google Chrome 70 or later
● Mozilla Firefox 62 or later
● Safari 18.3.1 or later
Crosswork Cloud products are supported across various mobile devices.
Mobile devices
● Phones
● Tablets
● Laptops
Crosswork Cloud Trust Insights supports the following software:
● Cisco Crosswork Data Gateway
● Cisco 8000, Cisco NCS 5500, Cisco NCS 540, Cisco NCS 540 (LNT), and Cisco ASR 9000 series devices running Cisco IOS XR 7.3.1 or later.
Trust Insights supported devices
The following Cisco IOS XR versions are validated to work with Crosswork Cloud Trust Insights.
Table 7. Cisco IOS XR versions validated to work with Crosswork Cloud Trust Insights
| Software package |
Releases |
| Cisco IOS XR |
7.3.1, 7.3.2, 7.3.3, 7.3.4 |
| 7.4.1, 7.4.2 |
|
| 7.5.1, 7.5.2, 7.5.4 |
|
| 7.6.1, 7.6.2 |
|
| 7.7.1, 7.7.2 |
|
| 7.8.1 |
|
| 7.9.1, 7.9.2 |
|
| 7.10.x |
|
| 7.11.x |
|
| 24.2.x (Starting in 2024, Cisco IOS XR changed the naming and release strategy. For more details, see here.) |
|
| 24.3.x |
Requirements to enable fingerprinting
Starting with Cisco IOS XR 24.2.x, fingerprinting has been disabled by default. You must enable fingerprinting.
For example:
ios(config)#install fingerprints frequency <num>
where <num> can be any value between 1-12 and indicates the frequency of fingerprint generation in hours.
Integration with Cisco IOS XR devices
For information on how to integrate Cisco IOS XR and Crosswork Cloud Trust Insights, refer to this table.
Table 8. Related Cisco IOS XR documentation platform
| Platform |
Configuration |
Command reference |
| Cisco 8000 Series Routers |
||
| Cisco NCS 5500 Series Routers |
||
| Cisco NCS 540 Series Routers |
||
| Cisco ASR 9000 Series Routers |
For more information on Cisco routers, see the following platform documentation:
● Cisco NCS 5500 Series Routers
● Cisco NCS 540 Series Routers
● Cisco ASR 9000 Series Routers
Supported Crosswork Data Gateway version
You can download the supported Cisco Crosswork Data Gateway version for Crosswork Cloud products from the Cisco Software Download page. For more information, see the following:
● Cisco Crosswork Data Gateway Release Notes
● Cisco Crosswork Data Gateway Installation and Configuration Guide for Cloud Applications
Note:
◦ Cisco Crosswork Data Gateway 5.0 is not supported.
◦ Confirm that system requirements are met (see the Installation Requirements chapter in the Cisco Crosswork Data Gateway Installation and Configuration Guide for Cloud Deployment).
◦ For older versions, see Cisco Crosswork Data Gateway for Cloud Applications documents.
See these links to view prior Crosswork Cloud Release Notes:
● 2024 Archived Crosswork Cloud Release Notes
● 2023 Archived Crosswork Cloud Release Notes
● 2022 Archived Crosswork Cloud Release Notes
● 2021 Archived Crosswork Cloud Release Notes
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