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Mass scale automation delivered

Automation that’s intelligent. Architecture that’s open. A network that's aware.

Cisco Crosswork

The first closed-loop, mass-scale automation solution that embraces multivendor networks. Built on the proven foundation of open APIs in Cisco Network Service Orchestrator and WAE, Cisco Crosswork now incorporates advanced data consolidation, machine learning, event correlation, and change automation down to the individual network slice and soon even across domains. 

Cisco Crosswork is about being proactive, not just in actions, but in vision. It’s about enabling networks to ultimately self-heal, self-optimize, and self-protect, by repairing and optimizing infrastructure from the inside – without interruption or human intervention.

Mass awareness

Collecting information from every corner of your network. Across your network, in near real time, at mass scale.

Augmented intelligence

Constantly and excessively evaluating the collected data for you. Finding the outliers—the red flags and soon-to-be red flags—and letting you know.

Proactive control

Staying ahead of things. Becoming more efficient and secure. So you can do one thing at once, for once.

Closed-loop automation

Closed-loop automation allows you to spend more time and resources on what matters to your business: accelerating revenue. Lower your OpEx by reducing the time it takes you to plan, design, implement, operate, and optimize your network.

Latest innovations


Service-centric approach to AIOps

Machine learning

A deep look at machine learning

Route leaks and route hijacks

How route leaks and route hijacks affect your network

Crosswork Network Insights

Cisco Crosswork Network Insights provides riche analysis, visualization, and alerting on actionable network events. The Cisco Network Insights Analytic Engine enriches routing data with additional data sources such as RPKI, WHOIS, and IP Geolocation, to reduce the mean time it takes to identify and repair them.

Crosswork Trust Insights

Expanding upon the Crosswork Cloud, Cisco Crosswork Trust Insights is a cloud-based SaaS service that provides signed and encrypted system integrity information to track the trust posture of network hardware and software components. Crosswork trust Insights aggregates hardware and software signature information from your network devices and gathers evidence to validate if the hardware is authentic and running software maps to published known good values (KGVs).

Why Cisco Crosswork Automation?

Cisco Crosswork Network Automation helps service providers proactively manage their end-to-end networks with a suite of machine-learning, intent-based and closed-loop solutions to ensure faster innovation, extraordinary customer experiences and operational excellence.

On-premises solutions provide actionable insights with automated network orchestration, accelerating mean time to value by monetizing agile new services, as well as minimizing mean time to remediation to avoid network degradation and customer issues. Cisco Crosswork Cloud provides multiple SaaS solutions that provide operational insights and validation of network health and security with the agility and scale of the cloud.

Cisco Crosswork Network Automation is ready for service providers of all sizes with broad or narrow use cases. Any device. Anytime. Anywhere. Any format. It is a truly scalable solution for a 5G world.


Reduction in time to revenue


Labor hours saved


Improvement in mean time to repair


Reduction in operational noise

The Cisco Crosswork family of products

Working together to move your business forward.

Network Services Orchestrator (NSO)

  • Multi-vendor network orchestration
  • Northbound and southbound control

Network Insights

  • Cloud-based SaaS
  • Network routing analysis
  • Monitor for route leaks or route hijacking

Trust Insights

  • Cloud-based SaaS
  • Ensure devices adhere to trusted Known Good Values (KGVs)
  • Enhanced chain of trust with Cisco hardware

Situation Manager

  • Live alert monitoring
  • Noise reduction and alert grouping

Health Insights and Change Automation

  • Immediate network health analysis
  • Closed-loop and automated remediation


  • Precise network modeling
  • Optimize network traffic

Data Gateway

  • Common multi-service data collector
  • Integrated data policy controls

Optimization Engine

  • Optimize network paths for efficiency
  • Real-time end-to-end transport network visibility
  • Closed-loop, intent-driven 5G transport optimization

See Cisco Crosswork in action

See how these companies are transforming

Orange saving time and reducing errors with automation

Using NSO automation, Orange accelerates the deployment of changes and additions to its multi-vendor network while reducing human errors.

Using automation, Telstra and Cisco have partnered to start revolutionizing how networks are managed.

The support you need

Increase speed to market, reduce complexity, and deliver with service excellence from Cisco Customer Experience.

The power of one: Cisco Crosswork Network Automation

Cisco Crosswork Network Automation is a new, one-of-a-kind approach to cohesive network operations. Get true integration in a single automation solution:

Cisco Crosswork: the first closed-loop, mass-scale automation solution that embraces multivendor networks.