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EOL14860
Cisco announces the end-of-sale and end-of-life dates for the Cisco Webex Calling SP Offer. The last day to order the affected product(s) is April 14, 2023. The last day to renew or add to an existing subscription is April 14, 2023. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.
Cisco Webex Calling (Webex Calling SP and Webex Calling SP for Partners) have been consolidated to the Webex Calling Offer. Cisco is committed to supporting our service providers and partners on Webex Calling to ensure a seamless migration during this offer simplification. For more information, refer to Cisco Collaboration Flex Plan Ordering Guide at this link: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/collaboration-flex-plan3-og.html.
Table 1. End-of-life milestones and dates for the Cisco Webex Calling SP Offer
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
October 14, 2022 |
| End-of-Sale Date* |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
April 14, 2023 |
| End of Change/Renewal Date*: |
The last date to Renew or Add to an existing subscription. |
April 14, 2023 |
| Last Date of Support**: |
The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete. |
April 30, 2025 |
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| A-FLEX-C-PRO-SP |
Webex Calling SP Entitlement |
A-FLEX-C-PRO |
Webex Calling Entitlement |
- |
| A-FLEX-CA-DEV-SP |
Webex Calling SP Workspace for CA Entitlement for Video (2) |
A-FLEX-CA-DEV |
Webex Calling Workspace for CA Entitlement for Video |
- |
| A-FLEX-CL-CA-SP |
Webex Calling SP Workspace for Common Area Entitlement |
A-FLEX-CL-CA |
Webex Calling Common Area Entitlement |
- |
| A-WORK-SPCAL-U-ENT |
Webex Calling SP Uncommitted Entitlement (2) |
A-WORK-CALL-U-ENT |
Webex Calling Uncommitted Entitlement (2) |
- |
| A-WORK-SPCALL-O |
Webex Calling SP Overage (2) |
A-WORK-CALL-O |
Webex Calling Overage (2) |
- |
| A-WORK-SPCALL-U |
Webex Calling SP Uncommitted Usage (2) |
A-WORK-CALL-U |
Webex Calling Uncommitted Usage (2) |
- |
| A-WORK-SP-COM-ENT |
Webex Calling for SP Common Area Entitlement (2) |
A-WORK-COM-ENT |
Webex Calling Common Area Entitlement (2) |
- |
| A-WORK-SPCALL-ENT |
Webex Calling for SP Entitlement (2) |
A-WORK-CALL-ENT |
Webex Calling Entitlement (2) |
- |
Cisco Webex Calling (Webex Calling SP and Webex Calling SP for Partners) have been consolidated to the Webex Calling Offer. Cisco is committed to supporting our service providers and partners on Webex Calling to ensure a seamless migration during this offer simplification. For more information, refer to Cisco Collaboration Flex Plan Ordering Guide at this link: https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/collaboration-flex-plan3-og.html
Service prices for Cisco products are subject to change after the product End-of-Sale date.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.