Explore Cisco
How to Buy

Have an account?

  •   Personalized content
  •   Your products and support

Need an account?

Create an account

End-of-Sale and End-of-Life Announcement for the Perpetual Licensing for Unified Survivable Remote Site Telephony Version 14

Available Languages

Download Options

  • PDF
    (284.2 KB)
    View with Adobe Reader on a variety of devices
Updated:February 1, 2022

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Available Languages

Download Options

  • PDF
    (284.2 KB)
    View with Adobe Reader on a variety of devices
Updated:February 1, 2022

Table of Contents

 

 

Overview

EOL14586

Cisco announces the end-of-sale and end-of-life dates for the Perpetual Licensing for Unified Survivable Remote Site Telephony Version 14. The last day to order the affected product(s) is July 31, 2022. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

Renewing with Collaboration Flex Plan

Cisco is committed to long-term support for our customers with Cisco Unified Survivable Remote Site Telephony (SRST) deployments with our Collaboration Flex Plan which offers benefits including:

     Flexible payment methods – monthly, annual, and full

     Software Support that is included - never find yourself uncovered

     Simplified licensing structure • Better license entitlements to Cisco Collaboration solutions

     An easy migration to the cloud

The last day to renew Software Support Services (SWSS) for perpetual licenses is listed in Table 1.Customers who need additional licensing and / or to renew software support after this date will be able to get full support for their on-premises calling deployments by renewing with Collaboration Flex Plan.

For more information about Collaboration Flex Plan 3.0, reference the ordering guides at this link: https://www.cisco.com/c/en/us/partners/tools/collaboration-ordering-guides.html.

This announcement describes the end-of-sale of Cisco Unified Survivable Remote Site Telephony (SRST) perpetual licenses only. There is no change to the product itself, or existing subscription offers. Version upgrades will remain available for customers with existing SWSS contracts.

End-of-life milestones

Table 1.        End-of-life milestones and dates for the Perpetual Licensing for Unified Survivable Remote Site Telephony Version 14

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

January 31, 2022

End-of-Sale Date:
App SW

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

July 31, 2022

Last Ship Date:
App SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

October 30, 2022

End of New Service Attachment Date:
App SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

July 31, 2022

End of Service Contract Renewal Date:
App SW

The last date to extend or renew a service contract for the product.

July 31, 2023

Last Date of Support:
App SW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

July 31, 2024

HW = Hardware          OS SW = Operating System Software      App. SW = Application Software

Product part numbers

Table 2.        Product part numbers affected by this announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

L-SRST

Cisco Survivable Remote Site Telephony- E-Delivery-Top Level

A-FLEX-3

Collaboration Flex Plan 3.0

-

SRST14-EP

Survivable Remote Site Telephony (SRST) V14 - 1 Device Lic

A-FLEX-SRST-E

SRST Endpoints (1)

-

UPG-SRST-EP-12TO14

Upgrade SRST V12 User License to V14 (No SWSS)

A-FLEX-SRST-E

SRST Endpoints (1)

-

UPG-SRST-EP-12-14=

Upgrade SRST V12 User License to V14 (With SWSS)

A-FLEX-SRST-E

SRST Endpoints (1)

-

Product migration options

Customers should migrate from Cisco Unified Survivable Remote Site Telephony (SRST) perpetual licenses with Software Service and Support (SWSS) to equivalent entitlements available through a Collaboration Flex subscription.

Ordering information for Flex Plan 3.0 may be found at the following site: https://www.cisco.com/c/en/us/partners/tools/collaboration-ordering-guides.html

Service prices for Cisco products are subject to change after the product End-of-Sale date.

For more information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.

For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

 

 

 

Learn more