End-of-Sale and End-of-Life Announcement for the Cisco Cisco Unified IPIVR Upgrades and Spares

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Updated:May 2, 2019
Document ID:1556848016163367

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EOL13040

Cisco announces the end-of-sale and end-of-life dates for the Cisco Cisco Unified IPIVR Upgrades and Spares. The last day to order the affected product(s) is June 1, 2019. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

Table 1.       End-of-Life Milestones and Dates for the Cisco Cisco Unified IPIVR Upgrades and Spares

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

May 2, 2019

End-of-Sale Date
License

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

June 1, 2019

Last Ship Date
License

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

August 30, 2019

Table 2.       Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

IVR-10-LIC-K9

IVR 10.0 NEW IP IVR

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-10-MED-K9

IVR 10.0 Media

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-10-WPL-NFR

IPIVR 10.0 NFR

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-35-80=

IVR 3.5 to 8.0 UCSS Major Upgrade

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-40-80=

IVR 4.0 to 8.0 UCSS Major Upgrade

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-45-80=

IVR 4.5 to 8.0 UCSS Major Upgrade

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-80-80=

IVR 8.0 to 8.0 ESW Maintenance Upgrade

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-80-90

IVR 7.0 to 9.0 UCSS Major Upgrade

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-HA-40-80=

IVR HA 4.0 HA to 8.0 HA UCSS Major Upgrade

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-HA-41-80=

IVR HA 4.1 HA to 8.0 HA UCSS Major Upgrade

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-HA-4X-10=

IVR UCSS Upgrade from 4.x to 10.0

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-HA-50-10=

IVR UCSS Upgrade from 5.0 to 10.0

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-HA-50-80=

IVR HA 5.0 HA to 8.0 HA UCSS Major Upgrade

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-HA-60-10=

IVR UCSS Upgrade from 6.0 to 10.0

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-HA-70-10=

IVR UCSS Upgrade from 7.0 to 10.0

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-HA-70-80=

IVR HA 7.0 HA to 8.0 HA UCSS Major Upgrade

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-HA-80-10=

IVR UCSS Upgrade from 8.0 to 10.0

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-HA-80-90=

IVR HA 8.0 HA to 9.0 HA UCSS Major Upgrade

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-HA-85-10=

IVR UCSS Upgrade from 8.5 to 10.0

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-HA-85-90=

IVR HA 8.5 HA to 9.0 HA UCSS Major Upgrade

See the Product Migration Options section below for detailed information on replacing this product.

-

-

IVR-UPG-HA-90-10=

IVR UCSS Upgrade from 9.0 to 10.0

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-IVR-85-HA-UPG

IVR 8.5 Upgrade IP IVR HA (Dual Server Cluster) License Only

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-IVR-85-PORT-UPG

IVR 8.5 Upgrade Port

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-IVR-90-ADD-HA-LC

IVR 9.0 Add On HA (Dual Server Cluster) Qty 1 license Only

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-IVR-90-HA-UPG

IVR 9.0 Upgrade IP IVR HA (Dual Server Cluster) license Only

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-IVR-90-NEW-HA-LC

IVR 9.0 New IP IVR HA (Dual Server Cluster) Qty 1 license

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-IVR-90-NEW-SS-LC

IVR 9.0 New IP IVR Single Server Qty 1 license Only

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-IVR-90-PAK

IVR 9.0 autoexpanded eDelivery PAK

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-IVR-90-PORT-UPG

IVR 9.0 Upgrade Port

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-IVR-90-PORT1

IVR 9.0 Port

See the Product Migration Options section below for detailed information on replacing this product.

-

-

L-IVR-90-SS-UPG

IVR 9.0 Upgrade IP IVR (Single Server) license Only

See the Product Migration Options section below for detailed information on replacing this product.

-

-

Product Migration Options

Service prices for Cisco products are subject to change after the product End-of-Sale date.

The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For More Information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.

For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

 

 

 

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