Cisco Unified IP Interactive Voice Response (IP IVR) is designed to enhance the efficiency of your organization. It simplifies business process integration, increases flexibility, and improves efficiency in network hosting. IP IVR is enabled by the Cisco Unified Communications backbone, and it’s tightly integrated with Unified Communications Manager.
Benefit from the power of open standards with Unified IP IVR’s intelligent IVR application development and management software.
Unified IP IVR’s highly available, highly secure, and virtualized platform powers mission-critical self-service requirements.
It's easy to install and configure Unified IP IVR and create IVR services. Rapidly develop and deploy IVR applications to promote self-service, improve customer satisfaction, and adapt to changing business requirements.
Provide personalized IVR service based on customer data. Unified IP IVR can also help reduce the cost of customer service through state-of-the-art IVR self-service capabilities.
Gain flexibility and visibility with call control, platform management, and speech integration and reporting services.