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EOL15801
Cisco announces the end-of-sale and end-of-life dates for the Cisco Desk Pro. The last day to order the affected product(s) is March 16, 2026. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-life milestones and dates for the Cisco Desk Pro
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
February 16, 2026 |
| End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
March 16, 2026 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
June 16, 2026 |
| End of SW Maintenance Releases Date: |
The last date for software full support. After this date, Cisco will no longer guarantee new features or non-critical bug fixes for this product. Customers may be required to install newer software versions to continue to get support. |
March 16, 2028 |
| End of SW/Vulnerability/Security Maintenance Releases Date: |
Last date for limited software support; only critical bug fixes, security and vulnerability improvements are delivered, if possible. The last date that Cisco Engineering may release a maintenance release or scheduled software remedy for a security vulnerability or critical issue. Customers may be required to install newer software versions to continue to get support. |
March 31, 2031 |
| End of Routine Failure Analysis Date: |
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. |
March 16, 2027 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
March 16, 2027 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
June 16, 2030 |
| Last Date of Cloud Support: |
Cisco can no longer guarantee that the device will continue to function and connect to the Cisco Webex cloud which include impacts to calling features, services, applications, and management. When the device loses its cloud connection, it will happen without notice. |
March 31, 2031 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions.After this date, all support services for the product are unavailable, and the product becomes obsolete. |
March 31, 2031 |
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Migration Product Part Number |
Migration Product Description |
Additional Information |
| CS-DESKPRO-K9 |
Cisco Desk Pro |
CS-DESKP-C-K9 |
Cisco Desk Pro G2, |
- |
| CS-DESKPRO-K9++ |
Cisco Desk Pro, TAA |
CS-DESKP-C-K9++ |
Cisco Desk Pro G2, |
- |
| CS-DESKPRO-K9++= |
^Cisco Webex Desk Pro - TAA |
CS-DESKP-C-K9--= |
Desk Pro G2, TAA, Customized Model, |
- |
| CS-DESKPRO-K9--= |
Cisco Desk Pro,TAA,CustomizedModel-SPARE(Service Unit Only) |
CS-DESKP-C-K9--= |
Desk Pro G2, TAA, Customized Model, CarbonBlack(ServiceUnit) |
- |
| CS-DESKPRO-K9= |
Cisco Desk Pro, First Light (White)-SPARE (ServiceUnitOnly) |
CS-DESKP-C-K9= |
Cisco Desk Pro G2, |
- |
| CS-DESKPRO-NR-K7 |
Cisco Desk Pro, No-Radio, No-Encryption |
There is currently no migration product available for this product. |
- |
- |
| CS-DESKPRO-NR-K7= |
Cisco Desk Pro,No-Radio,No-Encryption-SPARE(ServiceUnitOnly) |
There is currently no migration product available for this product. |
- |
- |
| CS-DESKPRO-NR-K9 |
Cisco Desk Pro, No-Radio |
CS-DESKP-NR-C-K9 |
Cisco Desk Pro G2, |
- |
| CS-DESKPRO-NR-K9++ |
Cisco Desk Pro, No-Radio, TAA |
CS-DESKP-NR-C-K9++ |
Cisco Desk Pro G2, NoRadio, |
- |
| CS-DESKPRO-NR-K9= |
Desk Pro, NoRadio, First Light- SPARE (Service Unit Only) |
CS-DESKP-NR-C-K9= |
Desk Pro G2, NoRadio, |
- |
| CS-DSKPRO-MM-K9 |
Cisco Desk Pro, Customized Model |
CS-DESKP-C-K9-- |
Cisco Desk Pro G2, |
- |
| CS-DSKPRO-MM-NR-K9 |
Cisco Desk Pro, No-Radio, Customized Model |
CS-DESKP-NR-C-K9-- |
Cisco Desk Pro G2, |
- |
| CS-DSKPRO-NR-K9--= |
Desk Pro, NoRadio,TAA,CustomizedModel-SPARE(ServiceUnitOnly) |
CS-DESKP-NR-CK9--= |
Desk Pro G2, NoRadio,TAA,CustomizedModel, |
- |
| CTS-NAL-TTC7-27 |
CS Webex Desk Pro NAL label for China |
There is currently no migration product available for this product. |
- |
- |
| CS-DESKPRO-STAND- |
Table Stand & Connector Cover for Desk Pro Series |
CS-DESKP-C-STAND- |
Table Stand for Desk Pro G2, |
- |
| CS-DESKPRO-FG- |
Front Speaker Grille for Cisco Desk Pro, First Light (White) |
CS-DESKP-C-FG- |
Front Speaker Grille for Cisco Desk Pro G2, Carbon Black |
- |
| CS-DESKPRO-STYLUS- |
Stylus Pen for Cisco Desk Pro |
CS-ACTSTYL |
Cisco Active Stylus Pen (1 Stylus) |
- |
| CS-DESKPRO-FG= |
Replacement Front SpeakerGrille, Desk Pro, First Light-SPARE |
CS-DESKP-C-FG= |
Replacement Front SpeakerGrille, |
- |
| CS-DESKPRO-STAND= |
Table Stand Replacement for Desk Pro Series - SPARE |
CS-DESKP-C-STAND= |
Replacement Table Stand for Desk Pro G2, Carbon Black-SPARE |
- |
| CS-DESKPRO-MG= |
Metal Speaker Grille Replacement for Desk Pro Series - SPARE |
CS-DESKPRO-MG-C= |
Metal Speaker Grille for Desk Pro G2 carbon black - SPARE |
- |
| CS-DESKPRO-VESA= |
VESA Adapter & Wall Mount Kit (White) for Desk Pro - SPARE |
CS-DESKP-VESA-C= |
VESA Adapter & Wall Mount for Desk Pro, Carbon Black - SPARE |
- |
| CS-DESKPRO-VESA |
VESA Adapter & Wall Mount Kit (White) for Desk Pro |
CS-DESKP-VESA-C= |
VESA Adapter & Wall Mount for Desk Pro, Carbon Black - SPARE |
- |
| PWR-CORD-IND-D |
Power Cord for India |
PWR-CORD-IND-B |
Power Cord for India 2m 10A |
- |
| PWR-CORD-IND-D= |
Power Cord for India |
PWR-CORD-IND-B= |
Power Cord for India 2m 10A |
- |
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at https://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco Desk Pro through the Cisco Refresh (certified remanufactured) program. Remanufactured units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Refresh program, go to: https://www.cisco.com/c/en/us/products/remanufactured.html.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/c/en/us/about/takeback-and-reuse/product-recycling.html.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.