Cisco Unified IP Interactive Voice Response (IVR)
| Overview | Product Overview |
|---|---|
| Status | Available |
| Series Release Date | 21-MAY-2002 |
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Supported Release: - Unified IP Interactive Voice Response (IVR) 12.5(1) (EOL) Note: Version 12.5(1) is the final version of the stand-alone Unified IP Interactive Voice Response (IVR). Going forward, users are encouraged to migrate to Cisco Unified Contact Center Express, which has IP IVR functionality embedded. |
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Data Sheets and Product Information
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Cisco Unified IP Interactive Voice Response 12.0
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Cisco IPIVR 10.x
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Express 11.x and IP Interactive Voice Response 11.x
End-of-Life and End-of-Sale Notices
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Security Notices
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Applicable to Multiple Releases
- Field Notice: FN - 72185 - UCCE/UCCX Finesse Agents Disconnected in Chrome 88 - Software Upgrade Recommended
- Field Notice: FN - 70182 - Unified Contact Center Express Database Primaryship Changes After Connection Pool Runs Out of Connections to DataSource - Software Upgrade Recommended
- Field Notice: FN - 64203 - UCCX Historical Reports: Overflow occurred on a datetime or interval operation - Software Upgrade Recommended
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Cisco Unified IP Interactive Voice Response (IVR) 12.5(1)
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Cisco Unified IP Interactive Voice Response (IVR) 11.6(2)
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Cisco Unified IP Interactive Voice Response (IVR) 11.5(1)
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Cisco Unified IP Interactive Voice Response (IVR) 11.0(1)
Field Notices
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Troubleshooting
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Cisco Unified IP Interactive Voice Response (IVR) 12.5(1)
Support FAQ
- Troubleshoot Silent Call Due to Absent Audio File
Troubleshooting TechNotes
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