The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
EOL13739
Cisco announces the end-of-sale and end-of-life dates for the Cisco Unified Contact Center Express 11.x and IP Interactive Voice Response 11.x. The last day to order the affected product(s) is April 23, 2021 . Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Customers are encouraged to migrate to Cisco Collaboration Flex Plan Contact Center (A-FLEX-CC) or to Cisco Webex Contact Center Ordering Guide (A-CJP).
The links to the ordering guides for subscription are below.
Cisco Collaboration Flex Plan Contact Center Ordering Guide (A-FLEX-CC):
https://www.cisco.com/c/dam/en/us/products/collateral/customer-collaboration/guide-c07-741219.pdf.
Cisco Webex Contact Center Ordering Guide (A-CJP):
https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/guide-c07-741218.html#Orderingandfulfillment.
Table 1. End-of-Life Milestones and Dates for the Cisco Unified Contact Center Express 11.x and IP Interactive Voice Response 11.x
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end of sale and end of life of a product is distributed to the general public. |
January 23, 2021 |
| End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
April 23, 2021 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
July 22, 2021 |
| End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
April 23, 2022 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
April 23, 2022 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
July 20, 2023 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
April 30, 2024 |
Table 2. Product Part Numbers Affected by This Announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| CCX-11-SYSTEM-K9 |
CCX 11.0 System |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-LIC-K9 |
CCX 11.0 New Licenses |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-ADD-K9 |
CCX 11.0 Add-on Licenses |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-UPG-K9 |
CCX 11.0 Upgrade Licenses |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-MED-K9 |
CCX 11.0 Media |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-N-P-LIC |
CCX 11.0 PRE Seat Qty 1 LICENSE ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-N-E-LIC |
CCX 11.0 ENH Seat Qty 1 LICENSE ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-A-P-LIC |
CCX 11.0 PRE Seat Qty 1 ADDON LICENSE ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-A-E-LIC |
CCX 11.0 ENH Seat Qty 1 ADDON LICENSE ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-A-S-LIC |
CCX 11.0 STD Seat Qty 1 ADDON LICENSE ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-PHA-LIC |
CCX 11.0 PRE HA LICENSE ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-EHA-LIC |
CCX 11.0 ENH HA LICENSE ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-OBIVRLIC |
CCX 11.0 PRE Outbound IVR Port Qty 1 LICENSE ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-S-SVR-LIC |
CCX 11.0 NEW STD Server License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-E-SVR-LIC |
CCX 11.0 NEW ENH Server License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-P-SVR-LIC |
CCX 11.0 NEW PRE Server License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-P-L-K9= |
CCX 11.0 NEW PREMIUM Server and 10 Seats LICENSE ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-PHA-L-K9= |
CCX 11.0 NEW PREMIUM HA Server LICENSE ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-P-1SL= |
CCX 11.0 PRE Seat Qty 1 LICENSE ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-E-L-K9= |
CCX 11.0 NEW ENH Server and 10 Seats LICENSE ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-EHA-L-K9= |
CCX 11.0 NEW ENHANCED HA Server LICENSE ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-E-1SL= |
CCX 11.0 ENH Seat Qty 1 LICENSE ONLY |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-NFR= |
CCX 11.0 NFR Kit: PRE HA 6 seats PRE, CR, QM,AQM,WFM |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX3X-11U-S-S-S1 |
CCX 11.0 UPGRADE - 3.x to 11.0 Qty 1 STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX4X-11U-S-S-S1 |
CCX 11.0 UPGRADE - 4.X to 11.0 Qty 1 STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX50-11U-S-S-S1 |
CCX 11.0 UPGRADE - 5.0 to 11.0 Qty 1 STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX60-11U-S-S-S1 |
CCX 11.0 UPGRADE - 6.0 to 11.0 Qty 1 STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX70-11U-S-S-S1 |
CCX 11.0 UPGRADE - 7.0 to 11.0 Qty 1 STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX80-11U-S-S-S1 |
CCX 11.0 UPGRADE - 8.0 to 11.0 Qty 1 STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX85-11U-S-S-S1 |
CCX 11.0 UPGRADE - 8.5 to 11.0 Qty 1 STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX90-11U-S-S-S1 |
CCX 11.0 UPGRADE - 9.0 to 11.0 Qty 1 STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX10-11U-S-S-S1 |
CCX 11.0 UPGRADE - 10.0 to 11.0 Qty 1 STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX11-11U-S-E-S1 |
CCX 11.0 UPGRADE - 11.0 to 11.0 Qty 1 STD-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX11-11U-S-P-S1 |
CCX 11.0 UPGRADE - 11.0 to 11.0 Qty 1 STD-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX3X-11U-E-E-S1 |
CCX 11.0 UPGRADE - 3.x to 11.0 Qty 1 ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX4X-11U-E-E-S1 |
CCX 11.0 UPGRADE - 4.X to 11.0 Qty 1 ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX50-11U-E-E-S1 |
CCX 11.0 UPGRADE - 5.0 to 11.0 Qty 1 ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX60-11U-E-E-S1 |
CCX 11.0 UPGRADE - 6.0 to 11.0 Qty 1 ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX70-11U-E-E-S1 |
CCX 11.0 UPGRADE - 7.0 to 11.0 Qty 1 ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX80-11U-E-E-S1 |
CCX 11.0 UPGRADE - 8.0 to 11.0 Qty 1 ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX85-11U-E-E-S1 |
CCX 11.0 UPGRADE - 8.5 to 11.0 Qty 1 ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX90-11U-E-E-S1 |
CCX 11.0 UPGRADE - 9.0 to 11.0 Qty 1 ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX10-11U-E-E-S1 |
CCX 11.0 UPGRADE - 10.0 to 11.0 Qty 1 ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX11-11U-E-P-S1 |
CCX 11.0 UPGRADE - 11.0 to 11.0 Qty 1 ENH-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX3X-11U-P-P-S1 |
CCX 11.0 UPGRADE - 3.x to 11.0 Qty 1 PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX4X-11U-P-P-S1 |
CCX 11.0 UPGRADE - 4.X to 11.0 Qty 1 PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX50-11U-P-P-S1 |
CCX 11.0 UPGRADE - 5.0 to 11.0 Qty 1 PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX60-11U-P-P-S1 |
CCX 11.0 UPGRADE - 6.0 to 11.0 Qty 1 PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX70-11U-P-P-S1 |
CCX 11.0 UPGRADE - 7.0 to 11.0 Qty 1 PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX80-11U-P-P-S1 |
CCX 11.0 UPGRADE - 8.0 to 11.0 Qty 1 PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX85-11U-P-P-S1 |
CCX 11.0 UPGRADE - 8.5 to 11.0 Qty 1 PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX90-11U-P-P-S1 |
CCX 11.0 UPGRADE - 9.0 to 11.0 Qty 1 PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX10-11U-P-P-S1 |
CCX 11.0 UPGRADE - 10.0 to 11.0 Qty 1 PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX85-11U-OBIVR |
CCX 11.0 UPGRADE - 8.5 to 11.0 Qty 1 OBIVR port |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX90-11U-OBIVR |
CCX 11.0 UPGRADE - 9.0 to 11.0 Qty 1 OBIVR port |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX10-11U-OBIVR |
CCX 11.0 UPGRADE - 10.0 to 11.0 Qty 1 OBIVR port |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-4X-11-EHA |
CCX 11.0 UPGRADE - 4.X to 11.0 ENH HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-50-11-EHA |
CCX 11.0 UPGRADE - 5.0 to 11.0 ENH HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-60-11-EHA |
CCX 11.0 UPGRADE - 6.0 to 11.0 ENH HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-70-11-EHA |
CCX 11.0 UPGRADE - 7.0 to 11.0 ENH HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-80-11-EHA |
CCX 11.0 UPGRADE - 8.0 to 11.0 ENH HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-85-11-EHA |
CCX 11.0 UPGRADE - 8.5 to 11.0 ENH HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-90-11-EHA |
CCX 11.0 UPGRADE - 9.0 to 11.0 ENH HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-10-11-EHA |
CCX 11.0 UPGRADE - 10.0 to 11.0 ENH HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-11-EPHA |
CCX 11.0 UPGRADE - 11.0 to 11.0 ENH-PRE HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-4X-11-PHA |
CCX 11.0 UPGRADE - 4.X to 11.0 PRE HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-50-11-PHA |
CCX 11.0 UPGRADE - 5.0 to 11.0 PRE HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-60-11-PHA |
CCX 11.0 UPGRADE - 6.0 to 11.0 PRE HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-70-11-PHA |
CCX 11.0 UPGRADE - 7.0 to 11.0 PRE HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-80-11-PHA |
CCX 11.0 UPGRADE - 8.0 to 11.0 PRE HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-85-11-PHA |
CCX 11.0 UPGRADE - 8.5 to 11.0 PRE HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-90-11-PHA |
CCX 11.0 UPGRADE - 9.0 to 11.0 PRE HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-10-11-PHA |
CCX 11.0 UPGRADE - 10.0 to 11.0 PRE HA-HA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-S-3X-11K9= |
CCX STD 3.X to 11.0 STD Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-S-4X-11K9= |
CCX STD 4.X to 11.0 STD Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-S-50-11K9= |
CCX STD 5.0 to 11.0 STD Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-S-60-11K9= |
CCX STD 5.0 to 11.0 STD Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-S-70-11K9= |
CCX STD 7.0 to 11.0 STD Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-S-80-11K9= |
CCX STD 8.0 to 11.0 STD Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-S-85-11K9= |
CCX STD 8.5 to 11.0 STD Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-S-90-11K9= |
CCX STD 9.0 to 11.0 STD Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-S-10-11K9= |
CCX STD 10.0 to 11.0 STD Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-E-3X-11K9= |
CCX ENH 3.X to 11.0 ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-E-4X-11K9= |
CCX ENH 4.X to 11.0 ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-E-50-11K9= |
CCX ENH 5.0 to 11.0 ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-E-60-11K9= |
CCX ENH 6.0 to 11.0 ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-E-70-11K9= |
CCX ENH 7.0 to 11.0 ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-E-80-11K9= |
CCX ENH 8.0 to 11.0 ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-E-85-11K9= |
CCX ENH 8.5 to 11.0 ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-E-90-11K9= |
CCX ENH 9.0 to 11.0 ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-E-10-11K9= |
CCX ENH 10.0 to 11.0 ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGEHA4X-11K9= |
CCX ENH HA 4.X HA to 11.0 HA ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGEHA50-11K9= |
CCX ENH HA 5.0 HA to 11.0 HA ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGEHA60-11K9= |
CCX ENH HA 6.0 HA to 11.0 HA ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGEHA70-11K9= |
CCX ENH HA 7.0 HA to 11.0 HA ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGEHA80-11K9= |
CCX ENH HA 8.0 HA to 11.0 HA ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGEHA85-11K9= |
CCX ENH HA 8.5 HA to 11.0 HA ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGEHA90-11K9= |
CCX ENH HA 9.0 HA to 11.0 HA ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGEHA10-11K9= |
CCX ENH HA 10.0 HA to 11.0 HA ENH Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-P-3X-11K9= |
CCX PRE 3.X to 11.0 PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-P-4X-11K9= |
CCX PRE 4.X to 11.0 PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-P-50-11K9= |
CCX PRE 5.0 to 11.0 PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-P-60-11K9= |
CCX PRE 6.0 to 11.0 PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-P-70-11K9= |
CCX PRE 8.0 to 11.0 PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-P-80-11K9= |
CCX PRE 8.0 to 11.0 PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-P-85-11K9= |
CCX PRE 8.5 to 11.0 PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-P-90-11K9= |
CCX PRE 9.0 to 11.0 PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-P-10-11K9= |
CCX PRE 10.0 to 11.0 PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGPHA4X-11K9= |
CCX PRE HA 4.X HA to 11.0 HA PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGPHA50-11K9= |
CCX PRE HA 5.0 HA to 11.0 HA PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGPHA60-11K9= |
CCX PRE HA 6.0 HA to 11.0 HA PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGPHA70-11K9= |
CCX PRE HA 7.0 HA to 11.0 HA PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGPHA80-11K9= |
CCX PRE HA 8.0 HA to 11.0 HA PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGPHA85-11K9= |
CCX PRE HA 8.5 HA to 11.0 HA PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGPHA90-11K9= |
CCX PRE HA 9.0 HA to 11.0 HA PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGPHA10-11K9= |
CCX PRE HA 10.0 HA to 11.0 HA PRE Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGOIVR8511K9= |
CCX OB IVR 8.5 to 11.0 OB IVR UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGOIVR9011K9= |
CCX OB IVR 9.0 to 11.0 OB IVR UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPGOIVR1011K9= |
CCX OB IVR 10.0 to 11.0 OB IVR UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-3X-11-S-S-UPAK |
CCX 11.0 UPGRADE PAK - 3.x to 11.0, STD-STD |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-3X-11-E-E-UPAK |
CCX 11.0 UPGRADE PAK - 3.x to 11.0, ENH-ENH |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-3X-11-P-P-UPAK |
CCX 11.0 UPGRADE PAK - 3.x to 11.0, PRE-PRE |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-3X-11SS-SUPAK |
CCX 11.0 UPGRADE PAK - 3.x to 11.0, STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-3X-11EE-SUPAK |
CCX 11.0 UPGRADE PAK - 3.x to 11.0, ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-3X-11PP-SUPAK |
CCX 11.0 UPGRADE PAK - 3.x to 11.0, PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-4X-11-S-S-UPAK |
CCX 11.0 UPGRADE PAK - 4.x to 11.0, STD-STD |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-4X-11-E-E-UPAK |
CCX 11.0 UPGRADE PAK - 4.x to 11.0, ENH-ENH |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-4X-11-P-P-UPAK |
CCX 11.0 UPGRADE PAK - 4.x to 11.0, PRE-PRE |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-4X-11SS-SUPAK |
CCX 11.0 UPGRADE PAK - 4.x to 11.0, STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-4X-11EE-SUPAK |
CCX 11.0 UPGRADE PAK - 4.x to 11.0, ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-4X-11PP-SUPAK |
CCX 11.0 UPGRADE PAK - 4.x to 11.0, PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-50-11-S-S-UPAK |
CCX 11.0 UPGRADE PAK - 5.0 to 11.0, STD-STD |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-50-11-E-E-UPAK |
CCX 11.0 UPGRADE PAK - 5.0 to 11.0, ENH-ENH |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-50-11-P-P-UPAK |
CCX 11.0 UPGRADE PAK - 5.0 to 11.0, PRE-PRE |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-50-11SS-SUPAK |
CCX 11.0 UPGRADE PAK - 5.0 to 11.0, STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-50-11EE-SUPAK |
CCX 11.0 UPGRADE PAK - 5.0 to 11.0, ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-50-11PP-SUPAK |
CCX 11.0 UPGRADE PAK - 5.0 to 11.0, PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-60-11-S-S-UPAK |
CCX 11.0 UPGRADE PAK - 6.0 to 11.0, STD-STD |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-60-11-E-E-UPAK |
CCX 11.0 UPGRADE PAK - 6.0 to 11.0, ENH-ENH |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-60-11-P-P-UPAK |
CCX 11.0 UPGRADE PAK - 6.0 to 11.0, PRE-PRE |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-60-11SS-SUPAK |
CCX 11.0 UPGRADE PAK - 6.0 to 11.0, STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-60-11EE-SUPAK |
CCX 11.0 UPGRADE PAK - 6.0 to 11.0, ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-60-11PP-SUPAK |
CCX 11.0 UPGRADE PAK - 6.0 to 11.0, PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-70-11-S-S-UPAK |
CCX 11.0 UPGRADE PAK - 7.0 to 11.0, STD-STD |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-70-11-E-E-UPAK |
CCX 11.0 UPGRADE PAK - 7.0 to 11.0, ENH-ENH |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-70-11-P-P-UPAK |
CCX 11.0 UPGRADE PAK - 7.0 to 11.0, PRE-PRE |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-70-11SS-SUPAK |
CCX 11.0 UPGRADE PAK - 7.0 to 11.0, STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-70-11EE-SUPAK |
CCX 11.0 UPGRADE PAK - 7.0 to 11.0, ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-70-11PP-SUPAK |
CCX 11.0 UPGRADE PAK - 7.0 to 11.0, PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-80-11-S-S-UPAK |
CCX 11.0 UPGRADE PAK - 8.0 to 11.0, STD-STD |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-80-11-E-E-UPAK |
CCX 11.0 UPGRADE PAK - 8.0 to 11.0, ENH-ENH |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-80-11-P-P-UPAK |
CCX 11.0 UPGRADE PAK - 8.0 to 11.0, PRE-PRE |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-80-11SS-SUPAK |
CCX 11.0 UPGRADE PAK - 8.0 to 11.0, STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-80-11EE-SUPAK |
CCX 11.0 UPGRADE PAK - 8.0 to 11.0, ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-80-11PP-SUPAK |
CCX 11.0 UPGRADE PAK - 8.0 to 11.0, PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-85-11-S-S-UPAK |
CCX 11.0 UPGRADE PAK - 8.5 to 11.0, STD-STD |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-85-11-E-E-UPAK |
CCX 11.0 UPGRADE PAK - 8.5 to 11.0, ENH-ENH |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-85-11-P-P-UPAK |
CCX 11.0 UPGRADE PAK - 8.5 to 11.0, PRE-PRE |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-85-11SS-SUPAK |
CCX 11.0 UPGRADE PAK - 8.5 to 11.0, STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-85-11EE-SUPAK |
CCX 11.0 UPGRADE PAK - 8.5 to 11.0, ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-85-11PP-SUPAK |
CCX 11.0 UPGRADE PAK - 8.5 to 11.0, PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-90-11-S-S-UPAK |
CCX 11.0 UPGRADE PAK - 9.0 to 11.0, STD-STD |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-90-11-E-E-UPAK |
CCX 11.0 UPGRADE PAK - 9.0 to 11.0, ENH-ENH |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-90-11-P-P-UPAK |
CCX 11.0 UPGRADE PAK - 9.0 to 11.0, PRE-PRE |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-90-11SS-SUPAK |
CCX 11.0 UPGRADE PAK - 9.0 to 11.0, STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-90-11EE-SUPAK |
CCX 11.0 UPGRADE PAK - 9.0 to 11.0, ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-90-11PP-SUPAK |
CCX 11.0 UPGRADE PAK - 9.0 to 11.0, PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-10-11-S-S-UPAK |
CCX 11.0 UPGRADE PAK - 10.0 to 11.0, STD-STD |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-10-11-E-E-UPAK |
CCX 11.0 UPGRADE PAK - 10.0 to 11.0, ENH-ENH |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-10-11-P-P-UPAK |
CCX 11.0 UPGRADE PAK - 10.0 to 11.0, PRE-PRE |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-10-11SS-SUPAK |
CCX 11.0 UPGRADE PAK - 10.0 to 11.0, STD-STD Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-10-11EE-SUPAK |
CCX 11.0 UPGRADE PAK - 10.0 to 11.0, ENH-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-10-11PP-SUPAK |
CCX 11.0 UPGRADE PAK - 10.0 to 11.0, PRE-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-S-E-UPAK |
CCX 11.0 UPGRADE PAK - 11.0, STD-ENH |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-S-P-UPAK |
CCX 11.0 UPGRADE PAK - 11.0, STD-PRE |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-E-P-UPAK |
CCX 11.0 UPGRADE PAK - 11.0, ENH-PRE |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11SE-SUPAK |
CCX 11.0 UPGRADE PAK - 11.0, STD-ENH Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11SP-SUPAK |
CCX 11.0 UPGRADE PAK - 11.0, STD-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11EP-SUPAK |
CCX 11.0 UPGRADE PAK - 11.0, ENH-PRE Seat |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-11-EHA-PAK |
CCX 11.0 EHA UPGRADE PAK |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-UPG-11-PHA-PAK |
CCX 11.0 PHA UPGRADE PAK |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-11-EPHA-PAK |
CCX 11.0 UPGRADE PAK - 11.0 EHA - 11.0 PHA |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-NPS-K9= |
CCX 11 Non Production System |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-5E |
CCX 11 Enhanced 5 seat Promo Bundle |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-5P |
CCX 11 Premium 5 seat Promo Bundle |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-25E |
CCX 11 Enhanced 25 seat Promo Bundle |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-25P |
CCX 11 premium 25 seat Promo Bundle |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-25P-ADD |
CCX 11 Addon 25 Premium Licenses: No Server License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-25E-ADD |
CCX 11 Addon 25 ENH licenses: No Server License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-5E-BE6K |
CCX 11 Enhanced 5 seat Promo Bundle for BE6K |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-WPL-NFR |
CCX 11 UC 10 NFR |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-CUIC-PREM |
License for Cisco Unified Intelligence Center Premium |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-MS-CR-10LIC |
MediaSense to Compliance Recording Migration 10 Licenses |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-AQM10-116K9= |
AQM UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-AQM11-116K9= |
AQM UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-AQM115116K9= |
AQM UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-AQM70-116K9= |
AQM UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-AQM80-116K9= |
AQM UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-AQM85-116K9= |
AQM UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-AQM90-116K9= |
AQM UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-CR10-116K9= |
CR UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-CR11-116K9= |
CR UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-CR115-116K9= |
CR UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-CR70-116K9= |
CR UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-CR80-116K9= |
CR UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-CR85-116K9= |
CR UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-CR90-116K9= |
CR UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-WFM-10-116= |
WFM UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-WFM-11-116= |
WFM UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-WFM-115116= |
WFM UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-WFM-70-116= |
WFM UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-WFM-80-116= |
WFM UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-WFM-85-116= |
WFM UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-U-WFM-90-116= |
WFM UCSS Major Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CPW-CCX11-PRE-SVR |
CCX11.X PRE Server License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-11-SYSTEM-K9 |
IPIVR 11 System |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-11-SS-LIC |
IVR 11.0 New IP IVR Single Server Qty 1 License Only |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-11-HA-LIC |
IVR 11.0 New IP IVR HA Qty 1 License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-11-PORT1 |
IVR 11.0 Port |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-11-MED-K9 |
IVR 11.0 Media |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-11-UPG-K9 |
IVR 11.0 Upgrade IP IVR |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-11-SS-UPG |
IVR 11.0 Upgrade IP IVR (Single Server) License Only |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-11-HA-UPG |
IVR 11.0 Upgrade IP IVR HA (Dual Server) License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-11-PORT-UPG |
IVR 11.0 Upgrade Port |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-11-ADD-K9 |
IVR 11.0 ADD-ON IP IVR |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-11-PORT1= |
IVR 11.0 Port Qty 1 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-11-HA-LIC= |
IVR 11.0 New IP IVR HA Qty 1 License |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-11-PAK |
IVR 11.0 autoexpanded Physical Delivery PAK |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-11-NFR= |
IVR 11.0 Not for Resale (with HA) Kit |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-3X-11K9= |
IVR 3.X to 11.0 Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-4X-11K9= |
IVR 4.X to 11.0 Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-50-11K9= |
IVR 5.0 to 11.0 Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-60-11K9= |
IVR 6.0 to 11.0 Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-70-11K9= |
IVR 7.0 to 11.0 Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-80-11K9= |
IVR 8.0 to 11.0 Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-85-11K9= |
IVR 8.5 to 11.0 Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-90-11K9= |
IVR 9.0 to 11.0 Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-10-11K9= |
IVR 10.0 to 11.0 Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-HA4X-11K9= |
IVR HA 4.0 HA to 11.0 HA Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-HA50-11K9= |
IVR HA 5.0 HA to 11.0 HA Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-HA60-11K9= |
IVR HA 6.0 HA to 11.0 HA Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-HA70-11K9= |
IVR HA 7.0 HA to 11.0 HA Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-HA80-11K9= |
IVR HA 8.0 HA to 11.0 HA Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-HA85-11K9= |
IVR HA 8.5 HA to 11.0 HA Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-HA90-11K9= |
IVR HA 9.0 HA to 11.0 HA Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-UPG-HA10-11K9= |
IVR HA 10.0 HA to 11.0 HA Upgrade |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-11-LIC-K9 |
IVR 11.0 NEW IP IVR |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| IVR-11-SYS-K9 |
IVR 11.0 System |
See the Product Migration Options section below for detailed information on replacing this product. |
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- |
| CCX-11-5P-BE6K |
CCX 11 Premium 5 seat Promo Bundle for BE6K |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11MEDIAKIT-K9 |
CCX 11.0 Qty 1 CCX Media Kit - NO LICENSES |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-PAK |
CCX 11 autoexpanded PAK |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| CCX-11-SYS-K9 |
CCX 11.0 System |
See the Product Migration Options section below for detailed information on replacing this product. |
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Customers are encouraged to migrate to Cisco Collaboration Flex Plan Contact Center (A-FLEX-CC) or to Cisco Webex Contact Center Ordering Guide (A-CJP).
The links to the ordering guides for subscription are below.
Cisco Collaboration Flex Plan Contact Center Ordering Guide (A-FLEX-CC):
https://www.cisco.com/c/dam/en/us/products/collateral/customer-collaboration/guide-c07-741219.pdf.
Cisco Webex Contact Center Ordering Guide (A-CJP):
https://www.cisco.com/c/en/us/products/collateral/customer-collaboration/guide-c07-741218.html#Orderingandfulfillment.
Service prices for Cisco products are subject to change after the product End of Sale date.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.