مدير الاتصالات الموحدة من Cisco - خدمة المراسلة الفورية والحضور

أوراق البيانات ومعلومات المنتج

End-of-Life and End-of-Sale Notices

• English

  • End-of-Sale and End-of-Life Announcement for the Cisco Version 12.5 of On-premises Calling applications (including Cisco Unified Communications Manager) and associated On-premises Flex subscriptions 02-Mar-2023
  • End-of-Sale and End-of-Life Announcement for the Version 11.5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription 15-Dec-2020
  • End-of-Life Announcement for Cisco Unified Communications Manager IM and Presence Service Software Version 12.0 17-Feb-2020
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 8.6 15-Jan-2014
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 8.5 22-Dec-2011
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 8.0 14-Nov-2011
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence SIP Proxy Mode Support for Cisco Unified Customer Voice Portal 02-Sep-2011
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence 8.0 MCS 7825 Preloaded Server 28-Jun-2010
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Presence Version 6.0 15-Jan-2010
  • End-of-Sale and End-of-Life Announcement for the Cisco MCS 7825-H3 and 7825-I3 Preloaded HP and IBM Servers for Cisco Unified Presence 20-Feb-2009
  • Change in Product Part Number Announcement for the Cisco Unified Presence UCSS-UPS Codes 03-Feb-2009
  • EoS/EoL for the Cisco Unified Presence Server 1.0 30-Nov-2007

أوراق البيانات

• Cisco Unified Communications Manager IM and Presence Service 10.0 Data Sheet 10-Apr-2017
• Cisco Unified Communications Manager IM and Presence Service 9.0 Data Sheet 03-Feb-2016
• Cisco Unified Presence 8.5 Data Sheet 25-Jan-2016
• Cisco Unified Presence 8.0 20-Jan-2016
• Cisco Unified Presence 8.6 07-Aug-2014

إشعارات الأمان

Bulletins

• Cisco Unified Communications Manager IM and Presence Service Bulletin for Calendar Integration with Office 365 Product Bulletin 20-Feb-2020
• End-of-Life Announcement for Cisco Unified Communications Manager IM and Presence Service Software Version 12.0 17-Feb-2020

الإعلامات الميدانية

• Applicable to Multiple Releases

  • Field Notice: FN74113 - Cisco Jabber, Webex, Unified Communications Manager IM & Presence Service, and Expressway Series Foreground Service Types on Android 14 Affect Incoming Calls and Messages - Software Upgrade Recommended 05-Mar-2024
  • Field Notice: FN - 72120 - CUCM, SME, and IM&P: QuoVadis Root CA 2 Decommission Might Affect Incoming Calls to Cisco Jabber/WebEx (Android and iOS) - Workaround Provided 25-Feb-2022
  • Field Notice: FN - 70555 - Legacy VoIP Mode and iOS 13 Apple Push Notification Service Changes That Affect Cisco Jabber, Cisco Webex Teams, Cisco Unified Communications Manager and IM & Presence Service, and Cisco Expressway - Software Upgrade Recommended 03-Mar-2021
  • Field Notice: FN - 70379 - Unified Communications Collaboration Platform(s) - Reboot of Node Results in Fatal Error - Software Upgrade Recommended 13-Mar-2020
  • Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided 04-Feb-2020

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 11.5

  • Field Notice: FN - 64029 - Cisco Business Edition 6000/7000 Series, RAID Settings Cause Severe Performance Issues - Configuration Change Recommended 24-Jan-2019
  • Field Notice: FN - 70276 - Unified Communications Manager 11.5(X) Exhibits Slow GUI Page Response Times - Software Upgrade Recommended 13-Sep-2018

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 10.5

  • Field Notice: FN - 64270 - Cisco Unified Communications Manager IM & Presence IMDB replication fails - Software Upgrade Recommended 11-Oct-2017
  • Field Notice: FN - 64267 - Cisco Unified Communications Manager IM & Presence causes Cisco Jabber login failures - Software Upgrade Recommended 11-Oct-2017
• Field Notice: FN74092 - Cisco Unified Communications Manager and Unified Communications Manager IM & Presence Service Push Notifications May Not Work On or After March 29, 2024 - Configuration Change Recommended 19-Dec-2023
• Field Notice: FN - 62676 - 2007 U.S. Daylight Saving Time Policy Changes for Cisco Unified Presence Server (CUPS) 31-Oct-2007
• Field Notice: FN - 62952- New Zealand Daylight Saving Time Policy Change Effective September 2007 - for Cisco Unified Presence (CUP) 27-Sep-2007

الاستشارات الأمنية والاستجابات والإعلامات

• Cisco Unified Communications Manager IM & Presence Service Cross-Site Scripting Vulnerability 03-Apr-2024
• Cisco Unified Communications Products Remote Code Execution Vulnerability 24-Jan-2024
• Multiple Cisco Unified Communications Products Unauthenticated API High CPU Utilization Denial of Service Vulnerability 04-Oct-2023
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 16-Aug-2023
• Cisco Unified Communications Manager IM & Presence Service Denial of Service Vulnerability 07-Jun-2023
• Cisco Unified Communications Products Arbitrary File Read Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Cross-Site Scripting Vulnerability 06-Jul-2022
• Cisco Unified Communications Products Access Control Vulnerability 06-Jul-2022
• Cisco Unified Communications Manager IM & Presence Service SQL Injection Vulnerability 20-Apr-2022
• Vulnerability in Spring Framework Affecting Cisco Products: March 2022 01-Apr-2022
• Cisco Unified Communications Products Cross-Site Request Forgery Vulnerability 03-Nov-2021
• Cisco Unified Communications Products Path Traversal Vulnerability 03-Nov-2021
• Cisco Unified Communications Manager IM & Presence Service SQL Injection Vulnerabilities 05-May-2021
• Cisco Unified Communications Products Remote Code Execution Vulnerability 07-Apr-2021

الإصدار والتوافق

معلومات التوافق

• Applicable to Multiple Releases

  • Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 10.x 16-Jan-2020

• Cisco Unified Communications Manager IM and Presence Service 15

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 15x 28-Mar-2024

• Cisco Unified Communications Manager IM and Presence Service 12.0

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.0(1) 12-May-2021

• Cisco Unified Communications Manager IM وخدمة التواجد 12.5

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(X) 30-Aug-2023

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 11.5

  • Compatibility Matrix for Cisco Unified Communications Manager and the IM and Presence Service, Releases 11.5(1)SU5—SU11 07-Apr-2022
  • Compatibility Matrix for Cisco Unified Communications Manager and IM & Presence Service, Release 11.x 10-Jan-2020

ملاحظات الإصدار

• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 15SU1 28-Mar-2024
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 15 21-Feb-2024
• Release Notes for Cisco Unified Communications Manager Release 12.5(1)SU8a and the IM and Presence Service Release 12.5(1)SU8 30-Aug-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU1 26-Jul-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 17-Jul-2023
• Release Notes for Cisco Unified Communications Manager, Release 12.5(1)SU7a and the IM and Presence Service, Release 12.5(1)SU7 30-Jan-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7 19-Jan-2023
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service Release 14SU3 25-Aug-2022
• Release Notes for Cisco Unified Communications Manager Release 14SU2 and the IM and Presence Service Release 14SU2a 25-Aug-2022
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU5 16-Jun-2022
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6 16-Jun-2022
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 11.5(1)SU9—SU11 08-Apr-2022
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.0(1) 11-May-2021
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU4 22-Feb-2021
• Release Notes for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU3 12-Dec-2020

المرجع

المراجع الفنية

• Cisco IM & Presences External Databases Best Practices 13-Jun-2016 (PDF - 124 KB)

مخططات التوثيق

• Cisco Unified Communications Manager IM and Presence Service 15

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 15 and SUs 28-Mar-2024

• Cisco Unified Communications Manager IM and Presence Service 14

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 14 and SUs 08-Apr-2024

• Cisco Unified Communications Manager IM وخدمة التواجد 12.5

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.5(1) 30-Aug-2023

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 11.5

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1) 17-Dec-2020

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 10.5

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service Release 10.5(2) 13-Jan-2020
  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10.5(1) 06-May-2014

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 10.0

  • Documentation Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10.0(1) 01-Feb-2016

مراجع الأوامر

• Cisco Unified Communications Manager IM and Presence Service 12.0

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.0(1) 13-Dec-2021

• Cisco Unified Communications Manager IM وخدمة التواجد 12.5

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1) 27-Feb-2024
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU3 03-Oct-2023
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 12.5(1)SU2 03-Oct-2023

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 11.5

  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1) 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU8 13-Dec-2021
  • Command Line Interface Reference Guide for Cisco Unified Communications Solutions, Release 11.5(1)SU3 13-Dec-2021

معلومات الترخيص

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 10.5

  • Open Source Used In Cisco Unified Communications Manager Release 10.5(2) 27-May-2015 (PDF - 8 MB)
  • Cisco End-User License Agreement for IM and Presence Service on Cisco Unified Communications Manager, Release 10.5 28-Nov-2013

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 10.0

  • Cisco End-User License Agreement for IM and Presence Service on Cisco Unified Communications Manager, Release 10.0(1) 28-Nov-2013

التصميم

أدلة التصميم

• Applicable to Multiple Releases

  • Cisco Collaboration System 10.x Solution Reference Network Designs (SRND) 10-Jul-2014

• Cisco Unified Communications Manager IM and Presence Service 12.0

  • Cisco Collaboration System 12.x Solution Reference Network Designs (SRND) 01-Mar-2018

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 11.5

  • Cisco Collaboration System 11.x Solution Reference Network Designs (SRND) 30-Jul-2015

التثبيت والترقية

أدلة التثبيت والترقية

• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 08-Apr-2024
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 15 26-Feb-2024
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU2 26-Feb-2024
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 15 18-Dec-2023
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU3 08-Sep-2023
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 22-Aug-2023
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) 22-Aug-2023
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU7 22-Aug-2023
• Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1)SU6 22-Aug-2023
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12(1)SU6 15-Feb-2022
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12(1)SU5 16-Nov-2021
• Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) 03-Oct-2021
• Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1) 06-Sep-2021
• Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1) 04-Jul-2021
• Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10.5(x) 12-Feb-2020

التكوين

أدلة التكوين

• Push Notifications Deployment Guide 18-Mar-2024
• Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 15 06-Mar-2024
• Instant Messaging Compliance for the IM and Presence Service 29-Feb-2024
• Interdomain Federation Guide for the IM and Presence Service, Release 15 29-Feb-2024
• Database Setup Guide for the IM and Presence Service, Release 15 06-Feb-2024
• Configuration and Administration of the IM and Presence Service, Release 15 18-Dec-2023
• System Configuration Guide for Cisco Unified Communications Manager, Release 11.5(1) 23-Nov-2023
• Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 12.5(1)SU2 to 12.5(1)SU8 03-Aug-2023
• Interdomain Federation Guide for the IM and Presence Service, Release 14 and SUs 22-Jan-2023
• Configuration and Administration of the IM and Presence Service, Release 14 and SUs 05-Jul-2022
• Microsoft Outlook Calendar Integration for the IM and Presence Service, Release 14 and SUs 31-Mar-2021
• Database Setup Guide for the IM and Presence Service, Release 14 and SUs 31-Mar-2021
• Configuration and Administration of the IM and Presence Service, Release 12.5(1) 09-Dec-2020
• Configuration and Administration of the IM and Presence Service, Release 12.5(1)SU2 09-Dec-2020
• Configuration and Administration of the IM and Presence Service, Release 12.5(1)SU1 09-Dec-2020

أدلة برمجية

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 11.5

  • Cisco Unified TAPI Developer Guide for Cisco Unified Communications Manager Release 11.5(1) 05-Apr-2016

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 10.5

  • Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 10.5(2) 09-Dec-2014
  • Cisco Unified TAPI Developer Guide for Cisco Unified Communications Manager Release 10.5(2) 05-Dec-2014

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 10.0

  • Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager Release 10.0(1) 13-Feb-2018

أمثلة على التكوين وTechNotes

• Applicable to Multiple Releases

  • تم تعيين سجلات خادم التواجد والمراسلة الفورية لتشغيلها على مثال تكوين مستوى تصحيح الأخطاء 16-Jul-2014

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 11.5

  • تكوين مجموعة المؤسسات ل CUCM و IM/P 15-Jul-2016

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 10.5

  • إعداد AD FS الإصدار 2.0 لمثال تكوين SAML SSO 27-Feb-2018

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 10.0

  • تكوين المراسلة الفورية وخادم التواجد عالي التوافر 10-Jul-2023
  • Unified Communications Manager، الإصدار 10.5 SAML SSO Configuration Example 02-Mar-2018
• تكوين Cisco Jabber في وضع الهاتف لجهات الاتصال 05-Jan-2022
• قم بتحديث اسم خادم المراسلة الفورية الموحدة والحضور (IM&P) من اسم المضيف إلى اسم المجال المؤهل بالكامل (FQDN) 16-Jan-2018
• كيفية إستخدام BAT لتحديث قائمة جهات اتصال Cisco Jabber 14-Sep-2017
• تكوين الشهادة الموقعة من CA عبر CLI في نظام تشغيل الصوت (VOS) من Cisco 01-Dec-2016
• دمج SocialMiner مع خوادم التواجد الموحد (CUPS) من Cisco لإرسال إعلام IM ل WebChat 18-Mar-2016
• ترقية CUCM/CUC/CUPS باستخدام نشر التعاون ل Prime 29-Jan-2015
• تمكين SAML SSO لمثال تكوين عملاء Jabber 23-Jan-2015
• تكوين إعداد SAML SSO باستخدام مصادقة Kerberos 21-Jan-2015
• تكوين DNS SRV في CUCM لخدمة IM & Presence 20-Nov-2014
• إتحاد XMPP بين CUPS وخوادم أخرى 06-Sep-2013

الصيانة والتشغيل

أدلة التشغيل والصيانة

• Administration Guide for Cisco Unified Communications Manager, Release 15 25-Mar-2024
• Administration Guide for Cisco Unified Communications Manager, Release 14 and SUs 25-Mar-2024
• Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU6 and 12.5(1)SU7 13-Feb-2024
• Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU4 13-Feb-2024
• Administration Guide for Cisco Unified Communications Manager, Release 12.5(1)SU3 13-Feb-2024
• Changing the IP Address and Hostname for Cisco Unified Communications Manager and IM and Presence Service, Release 12.5(1) 13-Feb-2024
• Changing IP Address and Hostname for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1) 06-Mar-2022
• Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 12.5(1) 13-Oct-2021
• Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 12.5(1)SU1 12-Oct-2021
• Administration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)SU10 07-Jun-2021
• Administration Guide for Cisco Unified Communications Manager and IM and Presence Service Release 11.5(1) 06-Dec-2020
• Administration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 12.0(1) 01-Dec-2020
• Administration Guide for Cisco Unified Communications Manager, Release 12.5(1) 01-Dec-2020
• Administration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11.5(1)SU1 01-Dec-2020
• Changing IP Address and Hostname for Cisco Unified Communications Manager and IM and Presence Service, Release 10.x 09-Aug-2020

أدله المستخدم النهائي

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 11.5

  • Cisco Unified Communications Self Care Portal User Guide, Release 11.5(1) 10-Oct-2018
• Cisco IP Phone Messenger for Cisco Unified Presence Server Release 1.0(3) 16-Nov-2006 (PDF - 266 KB)
• Cisco Unified IP Phone Messenger User Guide, Release 1.0(1) 27-Jan-2006

صيانة TechNotes وتشغيله

• Cisco Unified Communications Manager IM وخدمة التواجد، الإصدار 10.0

  • إعادة إنشاء شهادات خدمة CUCM IM/P الموقعة ذاتيا 08-Dec-2023

استكشاف الأخطاء وإصلاحها

Support FAQ

• أسئلة وإجابات حول المراسلة الفورية والحضور وشهادات ECDSA 14-Sep-2017
• الأسئلة المتداولة حول خادم Unified Presence: كيف يمكنك ترحيل قوائم جهات الاتصال من الإصدار 8.x من Cisco Unified Presence Server إلى الإصدار 9.x باستخدام أداة الإدارة المجمعة؟ 26-Jun-2013

استكشاف أخطاء TechNotes وإصلاحها

• Applicable to Multiple Releases

  • عقد المراسلة الفورية والحضور القابلة للإلغاء 17-Jan-2024
  • تكوين مجموعة سجلات RTMT لخادم IM & Presence 17-Jul-2014

• Cisco Unified Communications Manager IM and Presence Service 14

  • أستكشاف أخطاء المراسلة الفورية وخادم التواجد وإصلاحها مع مشاكل المزامنة 31-Mar-2023
  • التحقق من صحة المراسلة الفورية والحضور بعد إيقاف التشغيل غير السليم 21-Jul-2023

• Cisco Unified Communications Manager IM and Presence Service 12.0

  • استكشاف أخطاء تسجيل الدخول إلى Jabber وإصلاحها 24-Apr-2023

• Cisco Unified Communications Manager IM وخدمة التواجد 12.5

  • أستكشاف أخطاء الخدمات وإصلاحها التي لا تبدأ في IM&؛P 11-Jul-2023
• التعافي من عمليات الإغلاق غير السارة على نظام الصوت فوق العادة 25-Sep-2023
• أستكشاف أخطاء مكونات DRF المفقودة وإصلاحها في عقد خادم IM&؛ 01-Feb-2023
• أستكشاف أخطاء NTP وإصلاحها على IM&؛P 18-Oct-2022
• أستكشاف أخطاء التجميع بين IM&P وإصلاحها بسبب التكوين غير الصحيح ل DNS 03-Dec-2021
• أستكشاف أخطاء تنبيهات المستخدمين المكررة وإصلاحها على خادم IM&P 03-Nov-2021
• أستكشاف أخطاء خدمات IM&P التي يتم عرضها ك "غير معروف" في مخطط التواجد وإصلاحها 02-Nov-2021
• إعادة تثبيت عقد نظام المجموعة IM&P الإصدار 10.0 والإصدارات الأحدث 27-Oct-2021
• أستكشاف أخطاء/عمليات سابقة في خوادم الاتصالات الموحدة وإصلاحها 10-Feb-2021
• أستكشاف أخطاء تسجيل الدخول إلى Jabber وإصلاحها بعد تغيير مجال التواجد (IM&P) الموحد أو نظام عناوين IM 11-Aug-2019
• كيفية نقل قاعدة بيانات PostGreSQL بين نظائر المجموعات المشتركة في المراسلة الفورية والحضور (IM&P) 14-Sep-2017
• أستكشاف أخطاء الاتصالات الموحدة (UC)، وغير الاتصالات الموحدة (UC)، وبرامج الإقامة المشتركة للأجهزة الافتراضية (VM) التابعة لجهات خارجية وإصلاحها 19-May-2017
• أستكشاف أخطاء خادم Finesse المستند إلى Cisco VOS وإصلاحها مع CLI 14-Feb-2017
• أستكشاف أخطاء برنامج Cisco Unified Presence Server (CUPS) وبرنامج Cisco Unified Personal Communicator (CUPC) وإصلاحها 11-Apr-2012