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Hardware and Software Compatibility Information for IM and Presence Service on Cisco Unified Communications Manager, Release 9.1(1)

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Hardware and Software Compatibility Information for IM and Presence Service on Cisco Unified Communications Manager, Release 9.1(1)

IM and Presence Hardware Compatibility

Supported Federations with IM and Presence Service Release 9.1(1)

User Capacities with IM and Presence Service Release 9.1(1)

Number of IM and Presence Users Supported

Number of Microsoft Office Communicator Users Supported For Remote Call Control

IM and Presence Software Compatibility

Supported Cisco AJAX XMPP Libraries

Supported Interfaces with IM and Presence Service Release 9.1(1)

Related Documentation


Hardware and Software Compatibility Information for IM and Presence Service on Cisco Unified Communications Manager, Release 9.1(1)

April 9, 2013

This document describes the version and compatibility requirements for installing and upgrading the IM and Presence Service. The document also provides information about the hardware platforms and software applications that are compatible with the IM and Presence Service from Release 9.1(1).

Before you install IM and Presence, we recommend that you review the "IM and Presence Software Compatibility" section for information about issues that may affect your system.

•IM and Presence Hardware Compatibility

•Supported Federations with IM and Presence Service Release 9.1(1)

•User Capacities with IM and Presence Service Release 9.1(1)

•IM and Presence Software Compatibility

•Supported Cisco AJAX XMPP Libraries

•Supported Interfaces with IM and Presence Service Release 9.1(1)

•Related Documentation

IM and Presence Hardware Compatibility

Table 1 shows the servers that IM and Presence supports for Release 9.1(1).

Legend for Table 1:

•Blank cell—server is not supported

•X—server is supported for production use

•B—server is supported for a bridged upgrade

Table 1 IM and Presence Server Support

MCS Platform Model
IM and Presence Service
Software Release 9.1(1)
Notes
7816 Servers
   

MCS-7816-H3

X, B

Bridge support only with < 4 GB RAM. Full support above 4 GB.

MCS-7816-I3

X, B

Bridge support only with < 4 GB RAM. Full support above 4 GB.

MCS-7816-I4

X, B

Bridge support only with < 4 GB RAM. Full support above 4 GB.

MCS-7816-I5

X

 
7825 Servers
   

MCS-7825-H2

   

MCS-7825-I2

   

MCS-7825-H3

X, B

Bridge support only with < 4 GB RAM. Full support above 4 GB.

MCS-7825-I3

X, B

Bridge support only with < 4 GB RAM. Full support above 4 GB.

MCS-7825-H4

X, B

Bridge support only with < 4 GB RAM. Full support above 4 GB.

MCS-7825-I4

X, B

Bridge support only with < 4 GB RAM. Full support above 4 GB.

MCS-7825-I5

X

 
7835 Servers
   

MCS-7835-H2

X, B

Bridge support only with < 4 GB RAM and disk of minimum post raid size 72 GB. Full support above these values.

MCS-7835-I2

X, B

Bridge support only with < 4 GB RAM and disk of minimum post raid size 72 GB. Full support above these values.

MCS-7835-I3

X

 
7845 Servers
   

MCS-7845-H2

X, B

Bridge support only with 2 disks each of minimum post raid size 72 GB. Full support above these values.

MCS-7845-I2

X, B

Bridge support only with 2 disks each of minimum post raid size 72 GB. Full support above these values.

MCS-7845-I3

X

Minimum memory of 6 GB.

MCS-7845-H3

X

Minimum memory of 6 GB.

Other Servers
   

UCS-B200M1

X

 

UCS-B200M2

X

 

UCS-C200M2

X

 

UCS-C210M1

X

 

UCS-C210M2

X

 

UCS-C260M2 TRC#1

X

 

UCS-B440M2 TRC#1

X

 

UCS-B230M2 TRC#1

X

 

UCS-B200M3 TRC#1

X

 

UCS-C240M3S TRC#1

X

 

UCS-C220M3S TRC#1

X

 

UCS-C220M3S TRC#2

X

 

VMware on IBM/HP server

X

As specified for VMware support for Cisco Unified Communications.


Supported Federations with IM and Presence Service Release 9.1(1)

Table 2 IM and Presence Service Federations  

 
IM and Presence Service
Release 9.1(1)
Interdomain Federation
 

Cisco Unified Presence 7.x

No

Cisco Unified Presence 8.0

Yes

Cisco Unified Presence 8.5

Yes

Cisco Unified Presence 8.6

Yes

IM and Presence Service 9.0(1)

Yes

IM and Presence Service 9.1(1)

Yes

Webex Messenger 7.x

Yes

Jabber XCP (XMPP federation)

Yes

IBM Sametime 8.2

Yes

IBM Sametime 8.5

Yes

Microsoft LCS 2005

Yes

Microsoft OCS 2007

Yes

Microsoft OCS 2007 R2

Yes

Microsoft Lync

Yes

AOL1

Yes

GoogleTalk

Yes

Intradomain Federation
 

Cisco Unified Presence 7 (intercluster)

No

Cisco Unified Presence 8 (intercluster)

No

Cisco Unified Presence 8.5 (intercluster)

No

Cisco Unified Presence 8.6 (intercluster)

Yes

IM and Presence Service 9.0(1)

Yes

IM and Presence Service 9.1(1)

Yes

Microsoft LCS 2005

Yes

Microsoft OCS 2007

No

Microsoft OCS 2007 R2

Yes

Microsoft Lync

Yes

Support Adaptive Security Appliance (ASA)
 

Cisco ASA Version 8.3(0)

No

Cisco ASA Version 8.3(1)

Yes

Cisco ASA Version 8.4(1)

Yes

1 Validated against AIM client version 7.5.11.9.


User Capacities with IM and Presence Service Release 9.1(1)

•Number of IM and Presence Users Supported

•Number of Microsoft Office Communicator Users Supported For Remote Call Control

Number of IM and Presence Users Supported

Table 3 identifies the number of users that IM and Presence Service Release 9.1(1) can sustain for Cisco Unified Communications mode depending on your server type and your deployment strategy.

Table 3 IM and Presence Service 9.1(1)Capacities for Cisco Unified Communications Mode

Cisco Unified Communications Mode
Deployment Model
Platform Model
Number of Users Supported
Number of Users Supported (Guaranteed High Availability)

Single Node

MCS78161

1000

 

Single Node

MCS78251

2000

 

Single Node

MCS78351

(or UCS B series / C series equivalent)

5000

 

Single Node

MCS78451

(or UCS B series / C series equivalent)

15000

 

Multi-Node Cluster (6 nodes)

MCS78161

3000

3000

Multi-Node Cluster (6 nodes)

MCS78251

6000

6000

Multi-Node Cluster (6 nodes)

MCS78351

(or UCS B series / C series equivalent)

15000

15000

Multi-Node Cluster (6 nodes)

MCS78451

(or UCS B series / C series equivalent)

45000

45000

1 Validated against 7816-I5, 7825-I5, 7835-I5 , 7845-I3 HW


Table 4 identifies the number of users that IM and Presence Service Release 9.1(1) can sustain for IM-Only Mode depending on your server type and your deployment strategy.

Table 4 IM and Presence Service 9.1(1) Capacities for IM-Only Mode

Jabber for Everyone (IM-Only User) Mode
Deployment Model
Platform Model
Number of Users Supported
Number of Users Supported (Guaranteed High Availability)

Single Node

MCS78161

2500

 

Single Node

MCS78251

5000

 

Single Node

MCS78351

(or UCS B series / C series equivalent)

12500

 

Single Node

MCS78451

(or UCS B series / C series equivalent)

25000

 

Multi-Node Cluster (3 nodes)

MCS78161

7500

7500

Multi-Node Cluster (3 nodes)

MCS78251

15000

15000

Multi-Node Cluster (3 nodes)

MCS78351

(or UCS B series / C series equivalent)

37500

37500

Multi-Node Cluster (3 nodes)

MCS78451

(or UCS B series / C series equivalent)

75000

75000

1 Validated against 7816-I5, 7825-I5, 7835-I5 , 7845-I3 HW


If you are deploying two or more nodes in your IM and Presence installation, use the multi-node feature in IM and Presence and ensure that your hardware is compatible with this feature. This is necessary for both a fresh install and upgrade of IM and Presence.

Related Topic

See the Deployment Guide for IM and Presence Service on Cisco Unified Communications Manager for more information about specific multi-node deployment strategies and hardware support information for a multi-node deployment

Number of Microsoft Office Communicator Users Supported For Remote Call Control

The Cisco Unified Communications Manager server that you use determines how many users are supported when interoperating with Microsoft Office Communicator for Remote Call Control. Remote Call Control is a unique deployment mode for IM and Presence which enables Microsoft Office Communicator Users to control Cisco IP Telephony endpoints. This is a separate and independent deployment mode from standard IM and Presence functions. The IM and Presence server is required only as the gateway and does not limit user capacity. Table 5 identifies the number of Microsoft Office Communicator users that are supported per server and per cluster.

Note Capacity numbers for Microsoft Office Communicator interoperability are defined based on Cisco Unified Communications Manager, not IM and Presence; Cisco Unified Communications Server is required to provide CSTA Gateway.

Table 5 Microsoft Office Communicator Interoperability

Microsoft Office Communicator Interoperability Mode (Microsoft Client Mode)
Cisco Unified Communication Manager Platform
Number of Microsoft Office Communicator User Supported Per Server
Number of Microsoft Office Communicator User Support Per Cluster
IM and Presence Server Dependency

MCS7825

900

3600

IM and Presence Server Required as Gateway, no IM and Presence server capacity limitation.1

MCS7835

2000

8000

IM and Presence Server Required as Gateway, no IM and Presence server capacity limitation.1

MCS7845 (I3)

10000

40000

IM and Presence Server Required as Gateway, no IM and Presence server capacity limitation.1

1 A maximum of 2 IM and Presence servers in a cluster is supported.


IM and Presence Software Compatibility

Table 6 shows the suppported integrations with various software.

Note IM and Presence Service Release 9.1(1) is supported only with Cisco Unified Communications Manager Release 9.1(1).

Table 6 IM and Presence Service Release 9.1(1) Software Compatibility

 
IM and Presence Service
Software Release 9.1(1)

Cisco Unified Communications Manager

9.1(1)

Yes1

Cisco Jabber2

Cisco Jabber for Windows 9.0(2) and 9.1

Yes

Cisco Jabber for Mac

Yes

Cisco Jabber IM for BlackBerry

Yes

Cisco Jabber IM for iPhone

Yes

Cisco Jabber IM for Android

Yes

Cisco Jabber for iPad

Yes

Cisco Jabber Web SDK

Yes

Cisco Unified Personal Communicator

8.6.2

Yes

Cisco Cius

9.2.1 or later

Yes

Webex Social (Quad)

2.5.x, 3.x

Yes

Microsoft Remote Call Control (RCC)

LCS 2005

Yes

OCS 2007

Yes

OCS 2007 R2

Yes

Lync

Yes

Microsoft Exchange Calendaring

Exchange 2003

Yes

Exchange 2007

Yes

Exchange 2010

Yes

IBM for Presence Service (PCAP)

Sametime 7.5(1)

Yes

Sametime 8.0(1)

Yes

Sametime 8.5(1)

Yes

Cisco Phone Control and Presence PCAP Client - Sametime Interop

9.0

Yes

1 IM and Presence Service Release 9.1(1) is supported only with Cisco Unified Communications Manager Release 9.1(1).

2 For version compatibility for all Cisco Jabber clients, see the appropriate Cisco Jabber client documentation.


Supported Cisco AJAX XMPP Libraries

Table 7 displays support for Cisco AJAX XMPP Libraries (CAXL).

Table 7 CAXL Support

IM and Presence Releases
CAXL 2.0.1
CAXL 2.1.1
CAXL 8.5
CAXL 8.6

9.1(1)

Yes

Yes

Yes

Yes


See the Cisco Developer Network for details around CAXL interfaces.

Supported Interfaces with IM and Presence Service Release 9.1(1)

Table 8 displays support for interfaces with IM and Presence Service Release 9.1(1).

Table 8 Supported IM and Presence Interfaces

 
IM and Presence Service Release 9.1(1)
SIP/SIMPLE

Yes

REST

Yes

SOAP

Yes

XMPP

Yes

Cisco AJAX XMPP Library (CAXL)

Yes


Related Documentation

For the latest IM and Presence requirements, refer to the Release Notes for Cisco Unified Communications Manager at the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_notes_list.html

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