Cisco Finesse
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重要資料
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近期資安公告
- 11-Mar-2026
- 02-Feb-2026
- 04-Jun-2025
- 21-May-2025
- 03-Sep-2024
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資料表和產品資訊
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資安公告
- Multiple Cisco Contact Center Products Cross-Site Scripting Vulnerabilities
- Cisco Unified Communications Products Command Injection Vulnerability
- Cisco Unified Communications Products Privilege Escalation Vulnerability
- Multiple Cisco Products OpenSocial Gadget Editor Vulnerabilities
- Cisco Finesse Web-Based Management Interface Vulnerabilities
- Cisco Finesse Reverse Proxy VPN-less Access to Finesse Desktop Denial of Service Vulnerability
- Cisco Finesse Cross-Site Scripting Vulnerabilities
- Cisco Finesse Open Redirect Vulnerability
- Cisco Finesse Cross-Site Scripting Vulnerability
- Cisco Finesse Web-Based Management Interface Cross-Site Scripting Vulnerability
- Cisco Finesse Request Processing Server-Side Request Forgery Vulnerability
- Multiple Vulnerabilities in Cisco Finesse
- Cisco Finesse Reflected Cross-Site Scripting Vulnerability
- Apache Struts2 Jakarta Multipart Parser File Upload Code Execution Vulnerability Affecting Cisco Products
- Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: January and February 2017
安全建議、回應和注意事項
- Field Notice: FN74341 - Cisco Unified Contact Center: Domain Change May Disrupt Digital Channel Interactions - Workaround Provided
- Field Notice: FN - 72432 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE)/Unified Contact Center Express (UCCX) Solution: Impact of Chrome Private Network Access Deprecation - Software Upgrade Recommended
- Field Notice: FN - 72185 - UCCE/UCCX Finesse Agents Disconnected in Chrome 88 - Software Upgrade Recommended
- Field Notice: FN - 70512 - Chrome 80 Breaks Cisco Finesse Single Sign-On APIs for Third-Party Integrations - Software Upgrade Recommended
- Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided
- Field Notice: FN - 70275 - FinesseA Goes Out of Service (OOS) When FinesseB Is Shut Down - Software Upgrade Recommended
- Field Notice: FN - 70080 - 78xx and 88xx IPPA Java Out of Memory Error Causes Phones to Reset - Software Upgrade Recommended
- Field Notice: FN - 64244 - December 31, 2016 Leap Second Impact to Voice and Unified Communications Devices
欄位聲明
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版本和相容性
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Cisco Finesse 15.0(1)
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Cisco Finesse 12.5 （1）
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Cisco Finesse 12.0(1)
發佈通知
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參考
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Cisco Finesse 12.6(1)
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Cisco Finesse 12.5 （1）
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Cisco Finesse 12.0(1)
技術參考
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Cisco Finesse
授權資料
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Cisco Finesse 15.0(1)
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Cisco Finesse 12.6(2)
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Cisco Finesse 12.6(1)
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Cisco Finesse 12.5 （1）
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Cisco Finesse 12.0(1)
文件藍圖
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設計
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Cisco Finesse 12.0(1)
設計指南
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安裝與升級
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Cisco Finesse 15.0(1)
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Cisco Finesse 12.6(2)
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Cisco Finesse 12.6(1)
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Cisco Finesse 12.5 （1）
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Cisco Finesse 12.0(1)
安裝和升級指南
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設定
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Cisco Finesse 15.0(1)
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Cisco Finesse 12.5 （1）
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Cisco Finesse 12.0(1)
配置指南
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維護與營運
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Applicable to Multiple Releases
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Cisco Finesse 15.0(1)
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Cisco Finesse 12.6(2)
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Cisco Finesse 12.6(1)
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Cisco Finesse 12.5 （1）
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Cisco Finesse 12.0(1)
終端用戶指南
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Applicable to Multiple Releases
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Cisco Finesse 15.0(1)
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Cisco Finesse 12.6(2)
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Cisco Finesse 12.6(1)
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Cisco Finesse 12.5 （1）
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Cisco Finesse 12.0(1)
維護和運作指南
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疑難排解
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Applicable to Multiple Releases
- Finesse靜默監控中發生錯誤「Unable to Silent Monitor at this time(CTIError=Generic Error)」
Support FAQ
- 瞭解Finesse的跨來源資源共用(CORS)
- 從CCE解決方案中的VOS伺服器下載日誌
- 瞭解UCCX Finesse架構深入探討
- 瞭解Finesse的WebSocket連線
- 解決Finesse自定義或新小工具問題
- 在Finesse Agent Desktop中載入WxM小工具故障排除
- 配置Finesse和CTI伺服器之間的安全通訊
- 與SSO的Finesse第三方客戶端整合
- 在SSO模式下使用Finesse整合第三方小工具
- 對CA簽名的伺服器上託管的小工具的Finesse錯誤「SSLPeerUnverifiedException」進行故障排除
- 為Finesse Desktop和FIPPA配置UCCX自定義呼叫變數佈局
- 排除Finesse、VVB和UCCX上的RTMT證書錯誤
- Finesse代理/主管隊列/技能組狀態更新問題
- Finesse Mobile Agent故障排除
- 排除Cisco Finesse案頭永續性日誌記錄問題
疑難排解技術筆記
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