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Circular Economy and Supply Chain Excellence

Supplier Audit Results

Our supplier auditing program helps identify how suppliers can improve their performance to meet our expectations.

Number of RBA audit nonconformances by category for all audits from FY20-FY17

  Total component supplier Total contract manufacturer Nonconformances Identified as Priority Nonconformances Identified as Major Nonconformances Identified as Minor
Labor 226 25 15 173 63
Freely chosen employment 21 3 2 17 5
Young workers 8 0 1 3 4
Working hours 142 18 12 104 44
Wages and benefits 41 3 0 39 5
Humane treatment 3 1 0 2 2
Non-discrimination 8 0 0 6 2
Freedom of association 3 0 0 2 1
Health and safety 159 16 7 130 38
Occupational safety 46 5 1 42 8
Emergency preparedness 56 5 5 37 19
Occupational injury and illness 24 2 0 22 4
Industrial hygiene 10 2 0 12 0
Physically demanding work 2 0 0 1 1
Machine safeguarding 1 0 0 1 0
Food, sanitation, and housing 15 2 1 13 3
Health and safety communication 5 0 0 2 3
Environment 58 3 0 45 16
Environmental permits and reporting 6 1 0 7 0
Pollution prevention and resource reduction 2 1 0 1 2
Hazardous substances 22 0 0 20 2
Solid waste 3 0 0 3 0
Air emissions 10 1 0 8 3
Materials restrictions 1 0 0 0 1
Water management 5 0 0 3 2
Energy consumption and greenhouse gas emissions 9 0 0 3 6
Ethics 13 0 0 1 12
Business integrity 2 0 0 0 2
No improper advantage 7 0 0 0 7
Disclosure of information 0 0 0 0 0
Intellectual property 0 0 0 0 0
Fair business, advertising, and competition 1 0 0 0 1
Protection of identity and non-retaliation 2 0 0 1 1
Responsible sourcing of minerals 1 0 0 0 1
Privacy 0 0 0 0 0
Management system 83 4 5 41 41
Company commitment 1 0 0 1 0
Management accountability and responsibility 4 0 0 3 1
Legal and customer requirements 12 1 0 6 7
Risk assessment and risk management 6 0 0 2 4
Improvement objectives 6 1 0 3 4
Training 10 1 0 4 7
Communication 6 0 0 1 5
Worker feedback and participation 1 0 0 0 1
Audits and assessments 5 0 0 4 1
Corrective action process 3 0 0 1 2
Documentation and records 3 0 0 1 2
Supplier responsibility 26 1 5 15 7
  Total component supplier Total contract manufacturer Nonconformances Identified as Priority Nonconformances Identified as Major Nonconformances Identified as Minor
Labor 207 43 20 142 88
Freely chosen employment 29 4 4 17 12
Child labor avoidance 4 1 0 2 3
Working hours 127 27 16 87 51
Wages and benefits 28 8 0 24 12
Humane treatment 2 0 0 1 1
Non-discrimination 13 1 0 8 6
Freedom of association 4 2 0 3 3
Health and safety 192 23 8 145 62
Occupational safety 52 6 0 49 9
Emergency preparedness 75 7 6 52 24
Occupational injury and illness 24 3 1 16 10
Industrial hygiene 8 1 0 6 3
Physically demanding work 3 0 0 3 0
Machine safeguarding 2 1 0 2 1
Food, sanitation, and housing 20 3 1 13 9
Health and safety communication 8 2 0 4 6
Environment 55 8 0 45 18
Environmental permits and reporting 3 1 0 4 0
Pollution prevention and resource reduction 1 1 0 2 0
Hazardous substances 23 3 0 21 5
Solid waste 3 0 0 2 1
Air emissions 10 2 0 9 3
Materials restrictions 2 0 0 1 1
Water management 8 1 0 5 4
Energy consumption and greenhouse gas emissions 5 0 0 1 4
Ethics 26 2 0 8 20
Business integrity 2 0 0 0 2
No improper advantage 9 1 0 2 8
Disclosure of information 3 0 0 2 1
Intellectual property 1 0 0 0 1
Fair business, advertising, and competition 3 0 0 1 2
Protection of identity and non-retaliation 3 0 0 0 3
Responsible sourcing of minerals 3 0 0 3 0
Privacy 2 1 0 0 3
Management system 82 12 0 61 33
Company commitment 0 0 0 0 0
Management accountability and responsibility 5 0 0 4 1
Legal and customer requirements 11 2 0 7 6
Risk assessment and risk management 6 0 0 5 1
Improvement objectives 3 1 0 3 1
Training 4 0 0 2 2
Communication 5 2 0 5 2
Worker feedback and participation 8 1 0 1 8
Audits and assessments 7 1 0 4 4
Corrective action process 2 0 0 2 0
Documentation and records 3 0 0 3 0
Supplier responsibility 28 5 0 25 8
  Total component supplier Total contract manufacturer Nonconformances Identified as Priority Nonconformances Identified as Major Nonconformances Identified as Minor
Labor     16 125 98
Freely chosen employment 23 6 3 19 7
Young workers/child labor 6 3 2 4 3
Working hours 105 36 9 65 67
Wages and benefits 20 17 0 26 11
Humane treatment 0 2 1 0 1
Non-discrimination 11 2 1 6 6
Freedom of association 7 1 0 5 3
Health and safety     5 143 55
Occupational safety 34 10 0 35 9
Emergency preparedness 56 18 5 48 21
Occupational injury and illness 18 2 0 11 9
Industrial hygiene 11 5 0 14 2
Physically demanding work 2 1 0 2 1
Machine safeguarding 3 2 0 3 2
Food, sanitation, and housing 30 9 0 29 10
Health and safety communication 1 1 0 1 1
Environment     0 62 14
Environmental permits and reporting 8 1 0 9 0
Pollution prevention and resource reduction 2 1 0 2 1
Hazardous substances 23 6 0 22 7
Wastewater and solid waste 9 1 0 7 3
Air emissions 5 1 0 6 0
Materials restrictions 0 0 0 0 0
Stormwater management 12 2 0 13 1
Energy consumption and greenhouse gas emissions 3 2 0 3 2
Ethics     0 5 10
Business integrity 3 0 0 0 3
No improper advantage 4 1 0 0 5
Disclosure of information 1 0 0 1 0
Intellectual property 0 1 0 0 1
Fair business, advertising, and competition 2 0 0 1 1
Protection of identity and non-retaliation 2 0 0 2 0
Responsible sourcing of minerals 0 0 0 0 0
Privacy 1 0 0 1 0
Management system     0 35 31
Company commitment 0 0 0 0 0
Management accountability and responsibility 5 1 0 4 2
Legal and customer requirements 5 0 0 1 4
Risk assessment and risk management 12 1 0 5 8
Improvement objectives 6 0 0 3 3
Training 1 1 0 0 2
Communication 0 0 0 0 0
Worker feedback and participation 1 0 0 1 0
Audits and assessments 6 0 0 5 1
Corrective action process 2 0 0 2 0
Documentation and records 1 0 0 1 0
Supplier responsibility 16 8 0 13 11
  Total component supplier Total contract manufacturer Nonconformances Identified as Priority Nonconformances Identified as Major Nonconformances Identified as Minor
Labor     21 96 101
Freely chosen employment 19 2 5 11 5
Young workers/child labor 4 0 1 2 1
Working hours 114 25 9 51 79
Wages and benefits 21 4 4 16 5
Humane treatment 1 0 0 0 1
Non-discrimination 17 2 2 9 8
Freedom of association 9 0 0 7 2
Health and safety     4 116 65
Occupational safety 30 4 0 21 13
Emergency preparedness 52 5 2 43 12
Occupational injury and illness 25 4 0 14 15
Industrial hygiene 15 3 1 9 8
Physically demanding work 0 1 0 1 0
Machine safeguarding 3 1 0 1 3
Food, sanitation, and housing 30 7 1 25 11
Health and safety communication 4 1 0 2 3
Environment     0 44 20
Environmental permits and reporting 8 1 0 6 3
Pollution prevention and resource reduction 2 0 0 1 1
Hazardous substances 24 3 0 19 8
Wastewater and solid waste 7 0 0 4 3
Air emissions 3 1 0 2 2
Materials restrictions 0 0 0 0 0
Stormwater management 11 2 0 10 3
Energy consumption and greenhouse gas emissions 1 1 0 2 0
Ethics     0 8 22
Business integrity 4 1 0 2 3
No improper advantage 10 0 0 2 8
Disclosure of information 0 0 0 0 0
Intellectual property 1 0 0 0 1
Fair business, advertising, and competition 5 0 0 2 3
Protection of identity 8 0 0 2 6
Non-retaliation 0 0 0 0 0
Privacy 0 1 0 0 1
Management system     0 27 57
Company commitment 2 0 0 1 1
Management accountability and responsibility 7 0 0 2 5
Legal and customer requirements 4 0 0 2 2
Risk assessment and risk management 11 1 0 2 10
Improvement objectives 8 0 0 2 6
Training 5 1 0 2 4
Communication 5 0 0 0 5
Worker feedback and participation 3 0 0 1 2
Audits and assessments 5 0 0 2 3
Corrective action process 5 0 0 2 3
Documentation and records 1 0 0 1 0
Supplier responsibility 25 1 0 10 16

Audit Nonconformances by Country FY20 - FY17

Location/Category Labor H&S Environment Ethics Management Systems Total #Initial Audit #Closure Audit
China 189 114 43 2 50 398 34 27
France 3 3 2 1 1 10 1 1
Japan 0 0 0 0 0 0 1 1
Malaysia 7 3 1 0 2 13 3 1
Malta 4 9 0 0 3 16 1 1
Mexico 15 9 8 0 8 40 3 3
Philippines 0 0 0 0 0 0 1 0
South Korea 10 24 5 8 11 58 3 3
Singapore 2 2 0 1 4 9 4 1
Taiwan 4 7 2 1 1 15 5 1
Thailand 11 2 0 0 2 15 6 1
United States 2 0 0 0 0 2 2 1
Vietnam 4 2 0 0 5 11 2 0
Total 251 175 61 13 87 587 66 41
Location/Category Labor H&S Environment Ethics Management Systems Total #Initial Audit #Closure Audit
China 185 144 45 12 54 440 44 20
Costa Rica 0 1 1 0 0 2 1 0
Czech Republic 4 5 1 1 0 11 1 0
Japan 1 1 0 0 0 2 1 0
Malaysia 26 26 11 6 21 90 8 5
Mexico 5 7 0 1 1 14 3 0
Philippines 5 3 2 0 0 10 3 1
Russia 1 1 0 1 5 8 1 0
South Korea 8 14 2 7 7 38 2 2
Taiwan 2 4 1 0 1 8 5 2
Thailand 8 0 0 0 1 9 0 4
United States 5 9 0 0 4 18 5 2
Vietnam 0 0 0 0 0 0 1 0
Total 250 215 63 28 94 650 75 36
Location/Category Labor H&S Environment Ethics Management Systems Total #Initial Audit #Closure Audit
China 168 148 58 8 36 418 36 15
Korea, Republic Of 1 2 0 1 4 8 2 0
Malaysia 10 15 7 6 13 51 6 3
Czech Republic 14 1 1 0 1 17   1
Mexico 16 17 4 0 5 42 3 1
Philippines 2 5 1 0 0 8 2 0
Taiwan 11 7 4 0 3 25 3 1
Thailand 8 4 1 0 4 17 4 0
United States 7 2 0 0 0 9 2 0
Vietnam 2 2 0 0 0 4 1 1
Brazil 0 0 0 0 0 0 1 0
Total 239 203 76 15 66 599 60 22
Location/Category Labor H&S Environment Ethics Management Systems Total #Initial Audit #Closure Audit
China 134 129 48 8 39 358 32 20
Malaysia 33 18 9 13 19 92 5 4
Mexico 1 1 0 0 0 2 2 0
Philippines 7 0 0 0 1 8 2 0
South Korea 6 3 2 2 2 15 1 2
Taiwan 9 5 1 2 3 20 4 1
Thailand 15 19 1 5 4 44 2 3
United States 13 10 3 0 16 42 5 0
Total 218 185 64 30 84 581 53 30