Cisco Unified Attendant Consoles


Fichas técnicas e información del producto

Fichas técnicas

• Product Demonstrations

  • Cisco Unified Attendant Console Advanced Version 12.0 Data Sheet 27-Feb-2018
  • Cisco UAC Standard "How To" Video Series
  • Cisco Unified Attendant Console Standard - Demonstration
• Cisco Unified Attendant Console Standard Version 12.0 Data Sheet 05-Mar-2018
• Cisco Unified Attendant Console Advanced Version 11.0 Data Sheet 26-Jan-2017
• Cisco Unified Attendant Console Enterprise Edition Version 9.1 Data Sheet 17-Nov-2014
• Cisco Unified Attendant Console Premium Edition Version 9.1 Data Sheet 07-Jun-2013
• Cisco Unified Attendant Console Department Edition Version 9.1 Data Sheet 07-Jun-2013
• Cisco Unified Attendant Console Business Edition Version 9.1 Data Sheet 07-Jun-2013

Notificaciones de fin de vida útil y fin de venta

• English

  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console (CUAC) - Flex 2.0 Enterprise Agreement 16-Jul-2021
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console (CUAC) - Perpetual Licensing 14-Sep-2021
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console Advanced 10.x 20-Nov-2017
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console Standard 10.x 21-Aug-2017
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console Enterprise Edition 9.x 19-Jun-2015
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console Department Edition 9.x 19-Jun-2015
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console Migration Offer 18-Jul-2014
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console Premium Edition 9.x 19-Jun-2015
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Attendant Console Business Edition 9.x 19-Jun-2015
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Department Attendant Console 8.x and Earlier 22-Apr-2013
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Enterprise Attendant Console 8.x and Earlier 22-Apr-2013
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Enterprise Attendant Console Versions 3.0, 3.1, and 8.0 21-Feb-2011
  • End-of-Sale and End-of-Life Announcement for the Cisco Unified Department Attendant Console Versions 1.1, 2.0, 3.1, and 8.0 21-Feb-2011

Preguntas y respuestas

• La licencia de evaluación de 60 días de CUAC ha vencido el mensaje 15-Jun-2016

Avisos de seguridad

Advertencias de seguridad, respuestas y notificaciones

• XSS and SQL Injection in Cisco CallManager/Unified Communications Manager Logon Page 10-Jul-2015

Versión y compatibilidad

Release Notes

• Cisco Unified Attendant Console Advanced Release Notes 14.0.2 22-Apr-2025 (PDF - 460 KB)
• Cisco Unified Attendant Console Standard Release Notes 14.0.3 07-Jan-2025 (PDF - 435 KB)
• Cisco Unified Attendant Console Standard Release Notes 14.0.2 08-Dec-2023 (PDF - 171 KB)
• Cisco Unified Attendant Console Advanced Release Notes Version 12.0.6.20 08-Dec-2023 (PDF - 229 KB)
• Cisco Unified Attendant Console Advanced Release Notes 14.0.1 18-Aug-2022 (PDF - 185 KB)
• Cisco Unified Attendant Console Standard Release Notes 14.0.1 29-Jul-2022 (PDF - 248 KB)
• Cisco Unified Attendant Console Advanced Release Notes Version 12.0.5.10 21-May-2021 (PDF - 392 KB)
• Cisco Unified Attendant Console Standard Release Notes Version 12.0.6.4146 03-Dec-2019 (PDF - 184 KB)
• Cisco Unified Attendant Console Standard Release Notes Version 12.0.6.3955 02-Aug-2019 (PDF - 197 KB)
• Cisco Unified Attendant Console Advanced Release Notes Version 11.0.2.20 31-May-2019 (PDF - 204 KB)
• Cisco Unified Attendant Console Standard Release Notes Version 11.0.4.3747 22-Mar-2019 (PDF - 197 KB)
• Cisco Unified Attendant Console Standard Release Notes Version 12.0.5.3752 18-Feb-2019 (PDF - 193 KB)
• Cisco Unified Attendant Console Advanced Release Notes Version 12.0.4.20 08-Feb-2019 (PDF - 304 KB)
• Cisco Unified Attendant Console Advanced Release Notes Version 12.0.4.10 01-Feb-2019 (PDF - 304 KB)
• Cisco Unified Attendant Console Advanced Release Notes Version 12.0.3.10 12-Oct-2018 (PDF - 288 KB)

Referencia

Información

• Cisco Unified Attendant Console Advanced

  • Cisco Unified Attendant Console Advanced 14.0.1 Open Source Documentation 11-May-2021 (PDF - 3 MB)
  • Cisco Unified Attendant Console Advanced 12.0.1 Open Source Documentation 01-Mar-2018 (PDF - 1 MB)
  • Cisco Unified Attendant Console Advanced 11.0.1 Open Source Documentation 05-Aug-2015 (PDF - 986 KB)
  • Cisco Unified Attendant Console Advanced 10.5.2 Open Source Documentation 17-Nov-2014 (PDF - 926 KB)
  • Cisco Unified Attendant Console Advanced 10.5.1 Open Source Documentation 24-Apr-2014 (PDF - 917 KB)
  • Cisco Unified Attendant Console Advanced 10.0.1 Open Source Documentation 04-Apr-2014 (PDF - 786 KB)

• Cisco Unified Attendant Console Standard

  • Cisco Unified Attendant Console Standard 14.0.1 Open Source Documentation 11-May-2021 (PDF - 1 MB)
  • Cisco Unified Attendant Console Standard 12.0.1 Open Source Documentation 06-Sep-2017 (PDF - 827 KB)
  • Cisco Unified Attendant Console Standard 11.0.1 Open Source Documentation 25-Jun-2015 (PDF - 862 KB)
  • Cisco Unified Attendant Console Standard 10.6.0 Open Source Documentation 05-Dec-2014 (PDF - 810 KB)
  • Cisco Unified Attendant Console Standard 10.5.1 Open Source Documentation 24-Apr-2014 (PDF - 810 KB)
  • Cisco Unified Attendant Console Standard 10.0.1 Open Source Documentation 22-Apr-2014 (PDF - 877 KB)
• Cómo Generar una Licencia de Evaluación para CUAC 08-Jun-2022
• Open Source License Notices for Cisco Unified Attendant Consoles 25-Mar-2008

Diseño

Guías de Diseño

• Cisco Unified Attendant Console Advanced

  • Cisco Unified Attendant Console Design Guide 14.0.2 22-Apr-2025 (PDF - 2 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 12.0.6 30-Mar-2022 (PDF - 2 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 14.0.1 05-Jul-2021 (PDF - 2 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 12.0.5 21-May-2021 (PDF - 2 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 12.0.4 01-Feb-2019 (PDF - 2 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 12.0.3 12-Oct-2018 (PDF - 2 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 12.0.1 01-Mar-2018 (PDF - 2 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 11.0.1 21-Jun-2016 (PDF - 1 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 10.5.2 15-Mar-2016 (PDF - 1 MB)
  • Cisco Unified Attendant Console Advanced Design Guide Version 10.5.1 08-Sep-2014 (PDF - 1 MB)
  • Cisco Unified Attendant Console Advanced Design Guide, Version 10.0.1 08-Sep-2014 (PDF - 1 MB)

Configuración

Notas Técnicas y Ejemplos de Configuración

• Cisco Unified Attendant Console Advanced

  • Procedimiento de migración para CUACA (10.5.X a 11.X.X) 19-Mar-2018
  • Instalación de la Replicación para CUAC Advanced 15-Jun-2016
  • Configurar la ruta de registro para el servidor avanzado CUAC 25-Aug-2015

• Cisco Unified Attendant Console Standard

  • Configurar e integrar la integración de presencia y mensajería instantánea estándar de CUAC 17-Feb-2023
  • Configuración de Cisco Unified Attendant Console 10.5.x Standard Edition 09-Nov-2015

Mantenimiento y Funcionamiento

Guías de Mantenimiento y Funcionamiento

• Cisco Unified Attendant Console Advanced Administration and Installation Guide Version 14.0.2 22-Apr-2025 (PDF - 3 MB)
• Cisco Unified Attendant Console Standard Installation and Configuration Guide 14.0.3 08-Jan-2025 (PDF - 1 MB)
• Cisco Unified Attendant Console Standard Installation and Configuration Guide 14.0.2 14-Nov-2022 (PDF - 1 MB)
• Cisco Unified Attendant Console Standard Installation and Configuration Guide Version 12.0.6 29-Jul-2022 (PDF - 919 KB)
• Cisco Unified Attendant Console Standard Installation and Configuration Guide 14.0.1 29-Jul-2022 (PDF - 1 MB)
• Cisco Unified Attendant Console Advanced Administration and Installation Guide Version 14.0.1 29-Jul-2022 (PDF - 1 MB)
• Cisco Unified Attendant Console Advanced Administration and Installation Guide Version 12.0.6 30-Mar-2022 (PDF - 1 MB)
• Cisco Unified Attendant Console Advanced Administration and Installation Guide Version 12.0.5 21-May-2021 (PDF - 1 MB)
• Cisco Unified Attendant Console Advanced Administration and Installation Guide Version 11.0.2.20 31-May-2019 (PDF - 1 MB)
• Cisco Unified Attendant Console Standard Installation and Configuration Guide Version 11.0.4 22-Mar-2019 (PDF - 687 KB)
• Cisco Unified Attendant Console Standard Installation and Configuration Guide Version 12.0.5 18-Feb-2019 (PDF - 770 KB)
• Cisco Unified Attendant Console Advanced Administration and Installation Guide Version 12.0.4 08-Feb-2019 (PDF - 1 MB)
• Cisco Unified Attendant Console Advanced Administration and Installation Guide Version 12.0.3 12-Oct-2018 (PDF - 1 MB)
• Cisco Unified Attendant Console Standard Installation and Configuration Guide Version 12.0.4 12-Oct-2018 (PDF - 761 KB)
• Cisco Unified Attendant Console Advanced Administration and Installation Guide Version 12.0.1 01-Mar-2018 (PDF - 1 MB)

Guías para el Usuario Final

• CAnvändarhandbok för Cisco Unified Attendant Console Standard, Version 14.0.3 (Svenska) 07-Jan-2025 (PDF - 214 KB)
• Руководство пользователя Cisco Unified Attendant Console Standard, Версия 14.0.3 (Russian) 07-Jan-2025 (PDF - 312 KB)
• Cisco Unified Attendant Console Standard Manual do Utilizador, Versão 14.0.3 (Portugues Europeu) 07-Jan-2025 (PDF - 226 KB)
• Cisco Unified Attendant Console Standard Gebruikershandleiding, Versie 14.0.3 (Nederland) 07-Jan-2025 (PDF - 220 KB)
• Cisco Unified Attendant Console Standard Guida di riferimento rapido Versione 14.0.3 (Italiano) 07-Jan-2025 (PDF - 210 KB)
• Cisco Unified Attendant Console Standard Guide de référence rapide Version 14.0.3 (Français) 07-Jan-2025 (PDF - 212 KB)
• Cisco Unified Attendant Console Standard Guía de referencia rápida Versión 14.0.3 (Español) 07-Jan-2025 (PDF - 215 KB)
• Cisco Unified Attendant Console Standard Versie 14.0.3 (Dansk) 07-Jan-2025 (PDF - 216 KB)
• Cisco Unified Attendant Console Standard Quick Reference Guide 14.0.3 07-Jan-2025 (PDF - 245 KB)
• Cisco Unified Attendant Console Standard Quick Reference Guide 14.0.2 04-May-2023 (PDF - 101 KB)
• CAnvändarhandbok för Cisco Unified Attendant Console Standard, Version 14.0.2 (Svenska) 14-Nov-2022 (PDF - 214 KB)
• Cisco Unified Attendant Console Standard Manual do Utilizador, Versão 14.0.2 (Portugues Europeu) 14-Nov-2022 (PDF - 226 KB)
• Cisco Unified Attendant Console Advanced User Guide Version 12.0.6 30-Mar-2022 (PDF - 856 KB)
• Cisco Unified Attendant Console User Guide 14.0.1 18-Mar-2022 (PDF - 929 KB)
• Cisco Unified Attendant Console Standard Quick Reference Guide Version 14.0.1 11-May-2021 (PDF - 67 KB)

Notas Técnicas de Mantenimiento y Funcionamiento

• Preguntas frecuentes sobre CUAC: ¿Cuál es la diferencia entre las transferencias consultivas y las transferencias ciegas y por qué a veces fracasan las transferencias ciegas? 12-Aug-2013

Solución de problemas

Guías de Troubleshooting

• Cisco Unified Attendant Console Advanced

  • CUACA - Replacing Oracle JRE with OpenJDK JRE 20-Aug-2020 (PDF - 1 MB)
  • Cisco Unified Attendant Console Advanced Troubleshooting Guide Version 10.0.1 13-Jul-2017 (PDF - 468 KB)
  • Cisco Unified Attendant Console Advanced Troubleshooting Guide Version 11.0.1 21-Jun-2016 (PDF - 354 KB)
  • Cisco Unified Attendant Console Advanced Troubleshooting Guide Version 10.5.2 11-Dec-2014 (PDF - 412 KB)
  • Cisco Unified Attendant Console Advanced Troubleshooting Guide Version 10.5.1 16-May-2014 (PDF - 512 KB)

Notas Técnicas de Troubleshooting

• Applicable to Multiple Releases

  • Recopilar registros para aplicaciones de UC 26-Apr-2023
  • Licencias CUAC y resolución de problemas frecuentes 09-Feb-2017

• Cisco Unified Attendant Console Advanced

  • Resolución de problemas por error de estado de conmutación por fallo no disponible en CUAC Advanced 07-Jan-2022
  • Solucionar el error de "clave criptográfica" en la instalación del suscriptor de CUAC-A 03-Jan-2022
  • Resolución de problemas "No se encontraron registros de replicación" en el informe de replicación avanzada de CUAC 07-Dec-2021
  • Windows Server Hardening para Cisco Unified Attendant Console Advanced Server 16-Jul-2021
  • Matriz de compatibilidad CUAC con Microsoft Server y SQL 17-May-2018
  • Activación e instalación de una licencia avanzada de CUAC 19-Sep-2017

• Cisco Unified Attendant Console Standard

  • Matriz de compatibilidad estándar de Cisco Unified Attendant Console 27-Sep-2018
• Nota técnica sobre la instancia TSP múltiple de Attendant Console 02-Nov-2017
• Solución de problemas de puertos CTI no registrados después de actualizar a CUAC 10.5 o reinstalar TSP 08-Sep-2015
• Integración de CUAC con Microsoft AD 30-Mar-2015
• Preguntas frecuentes sobre CUAC: ¿Cuál es la diferencia entre las transferencias consultivas y las transferencias ciegas y por qué a veces fracasan las transferencias ciegas? 12-Aug-2013

Support FAQ

• Applicable to Multiple Releases

  • CUAC 60-Day Evaulation License Has Expired Message 15-Jun-2016