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Updated:February 21, 2011
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Cisco announces the end-of-sale and end-of-life dates for the Cisco® Unified Department Attendant Console Versions 1.1, 2.0, 3.1, and 8.0. The last day to order the affected product(s) is August 22, 2011. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
IMPORTANT: Please note that the Cisco Unified Department Attendant Console (product number CUD-ATT-CON) is still orderable in the Cisco ordering tool. This end-of-sale and end-of-life announcement is meant only to communicate the discontinuation of older versions of the product - not the product as a whole.
Table 1. End-of-Life Milestones and Dates for the Cisco Unified Department Attendant Console Versions 1.1, 2.0, 3.1, and 8.0
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
February 21, 2011
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
August 22, 2011
Last Ship Date: App. SW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
November 20, 2011
End of SW Maintenance Releases Date: App. SW
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.
August 21, 2012
End of New Service Attachment Date: App. SW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
August 21, 2012
End of Service Contract Renewal Date: App. SW
The last date to extend or renew a service contract for the product.
November 17, 2013
Last Date of Support: App. SW
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
August 31, 2014
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Replacement Product Part Number
Replacement Product Description
Base Server Software
See the Product Migration Options section below for detailed information on replacing this product.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.