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Cisco Business Value Analyst Specialist

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Explore ways Business Transformation can maximize ROI for organizations.

The Cisco Business Value Analyst Specialist certification has been retired as of December 29, 2017. Those with a current certification will remain active until its unique expiration date. Candidates interested in pursuing a Business Value Specialist certification are encouraged to consider Cisco Business Architecture Analyst Certification.


The Cisco Business Value Analyst Specialist is a certification program for sales professionals that engage in customer conversations designed to pinpoint a strategic view of customer needs, lead stakeholders to consensus decisions, and produce cross-architectural roadmaps. This certification will help candidates to become and succeed as a trusted advisor, to engage in and lead customers through comprehensive, relevant business discussions.

This job role based certification will help candidates to:

  • Builds core skills through an outcome-focused sales approach
  • Enables more effective results in providing and positioning Cisco's portfolio of products, services and solutions
  • Foundation course for Cisco and the Channel Partner sales professionals


No Prerequisites

Exams & Recommended Training

Required Exam(s) Recommended Training
810-403 OUTCOMES
Retired: December 29, 2017
Selling Business Outcomes (OUTCOMES)

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The best way to prepare for the certification is to take the Cisco-approved training:

Selling Business Outcomes (OUTCOMES)

This course is the foundation of Cisco's business sales skills curriculum. The course builds core knowledge and abilities for selling technology services and solutions with a business outcome focus.

This course will enable students to:

  • better understand the customer business context.
  • identify how technology solutions can be positioned to meet customer-defined needs or business outcomes.
  • generate increased opportunity pipeline, revenue and profit for Cisco and/or Channel Partners.

Take Exam

To earn this Cisco certification, you must pass the following exam:

810-403 OUTCOMES

Retired: December 29, 2017

This exam tests a candidate's knowledge and skills related to selling technology services and solutions with a business outcome focus. Questions cover essential capabilities to grow pipeline and revenue through work across sales stages from "Prospect" through "Close".


Cisco Specialist certifications are valid for two years. To recertify:

  • Pass the current version of the required exam

NOTE: The Cisco Business Value Analyst Specialist certification is scheduled to retire on December 29, 2017. The certification remains active until the certification expiration held by the candidate. Once the expiration date has arrived, the certification will not be available for recertification.