- Preface
-
- Overview
- Adding and Deleting Mobility Services Engines and Licenses
- Synchronizing Mobility Services Engines
- Configuring High Availability
- MSE Delivery Modes
- Configuring and Viewing System Properties
- Mobile Concierge Services
- Managing Users and Groups
- Configuring Event Notifications
- Context-Aware Service Planning and Verification
- Working with Maps
- Monitoring the System and Services
- Index
- Viewing Dashboard
- Viewing and Adding License
- Adding Users
- Deleting Users
- Changing User Properties
- Adding User Groups
- Deleting User Groups
- Changing User Group Permissions
- Viewing Server Events
- Viewing Audit Logs
- Viewing NMSP Status
- Verifying an NMSP Connection to a Mobility Services Engine
- Backing Up Mobility Services Engine Historical Data
- Restoring Mobility Services Engine Historical Data
- Downloading Software to the Mobility Services Engines
- Configuring Tracking Parameters for a Mobility Services Engine
- Configuring Filtering Parameters for a Mobility Services Engine
- Configuring Mobility Services Engine History Parameters
- Enabling and Configuring Location Presence on a Mobility Services Engine
- Exporting Asset Information
- Importing Asset Information
- Configuring Location Parameters
- Configuring Notification Parameters
- Viewing Notification Statistics
- Configuring Qualcomm PDS
- Enabling Mobile Applications
Configuring MSE
System Settings and Services
Viewing Dashboard
To view the dashboard, follow these steps:
Viewing and Adding License
To view and add license to the MSE, follow these steps:
Adding Users
![]() Caution | Group permissions override individual user permissions. For example, if you give a user full access and add that user to a group with only read access, that user is unable to configure mobility services engine settings. |
To add a user to a mobility services engine, follow these steps:
Step 1 | Launch the MSE admin UI. | ||
Step 2 | Click the Configuration icon on the top right of the home page. | ||
Step 3 | Choose System > Accounts > Users. | ||
Step 4 | Click Add User. | ||
Step 5 | Enter the username in the Username text box. | ||
Step 6 | Enter a password in the Password text box. | ||
Step 7 | Re-enter the password in the Confirm Password text box. | ||
Step 8 | Enter the name of the group to which the user belongs in the Group Name text box. | ||
Step 9 | From the Permission drop-down
list, choose a permission level (read,
write, or
full).
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Step 10 | Click Save. |
Deleting Users
To delete a user from a mobility services engine, follow these steps:
Changing User Properties
Adding User Groups
To add a user group to a mobility services engine, follow these steps:
Step 1 | Launch the MSE admin UI. | ||
Step 2 | Click the Configuration icon on the top right of the home page. | ||
Step 3 | Choose System > Accounts > Groups. | ||
Step 4 | Click Add Group. | ||
Step 5 | Enter the name of the group in the Group Name text box. | ||
Step 6 | Choose a permission level (read,
write, or
full) from the Permission
drop-down list.
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Step 7 | Click Save. |
Deleting User Groups
To delete user groups from a mobility services engine, follow these steps:
Changing User Group Permissions
![]() Caution | Group permissions override individual user permissions. For example, if a user with full access is added to a group that has only read access, that user will not be able to configure mobility services engine settings. |
Step 1 | Launch the MSE admin UI. |
Step 2 | Click the Configuration icon on the top right of the home page. |
Step 3 | Choose System > Accounts > Groups. |
Step 4 | Click the name of the group you want to edit. |
Step 5 | From the Permission drop-down list, choose a permission level (read, write, full). |
Step 6 | Click Save. |
Viewing Server Events
To view server events, follow these steps:
Step 1 | Launch the MSE admin UI. | ||||||||||
Step 2 | Click the Configuration icon on the top right of the home page. | ||||||||||
Step 3 | Choose
System >
Status > Server Events.
The Server Events page appears. The following table lists the server events page fields.
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Viewing Audit Logs
To view audit logs, follow these steps:
Step 1 | Launch the MSE admin UI. | ||||||||||||
Step 2 | Click the Configuration icon on the top right of the home page. | ||||||||||||
Step 3 | Choose
System >
Status > Audit Logs.
The Audit Logs page appears. The following table lists the audit logs page fields.
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Viewing NMSP Status
Step 1 | Launch the MSE admin UI. | ||||||||||||||||
Step 2 | Click the Configuration icon on the top right of the home page. | ||||||||||||||||
Step 3 | Choose System > Status > NMSP Status. The configuration options appear. | ||||||||||||||||
Step 4 | The following table lists the
NMSP parameters.
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Step 5 | Click on the IP address to get a detailed report on the NMSP status. |
Verifying an NMSP Connection to a Mobility Services Engine
To verify an NMSP connection between a mobility services engine and a controller or a location-capable Catalyst switch, follow these steps:
Step 1 | Launch the MSE admin UI. | ||
Step 2 | Click the Configuration icon on the top right of the home page. | ||
Step 3 | Choose System > Status > NMSP Status. | ||
Step 4 | Verify that the
NMSP Status is ACTIVE.
If not active, resynchronize the Catalyst switch or controller and the mobility services engine.
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Backing Up Mobility Services Engine Historical Data
The Prime Infrastructure includes functionality for backing up mobility services engine data.
To back up mobility services engine data, follow these steps:
Step 1 | Launch the MSE admin UI. | ||
Step 2 | Click the Configuration icon on the top right of the home page. | ||
Step 3 | Choose System > Maintenance > Backup. | ||
Step 4 | Enter the FTP server address. | ||
Step 5 | Enter the port number of the FTP server. | ||
Step 6 | Enter the timeout value in seconds. | ||
Step 7 | Enter the username of the backup server. | ||
Step 8 | Enter the password of the backup server. | ||
Step 9 | Enter the server filename. | ||
Step 10 | Click
Backup to back up the historical data to the hard drive of
the server running Prime Infrastructure.
The Status of the backup is visible on the page while the backup is in process. Three items appear in the page during the backup process: (1) Last Status text box that provides messages noting the status of the backup; (2) Progress text box that shows what percentage of the backup is complete; and (3) Started at text box that shows when the backup began noting date and time.
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Restoring Mobility Services Engine Historical Data
You can use the Prime Infrastructure to restore backed up historical data.
To restore mobility services engine data, follow these steps:
Step 1 | Launch the MSE admin UI. | ||
Step 2 | Click the Configuration icon on the top right of the home page. | ||
Step 3 | Choose System > Maintenance > Restore. | ||
Step 4 | Enter the port number of the FTP server. | ||
Step 5 | Enter the timeout value in seconds. | ||
Step 6 | Enter the username. | ||
Step 7 | Enter the password. | ||
Step 8 | Click Show Backup Files to view the backup files. | ||
Step 9 | Click Submit to start the restoration process. | ||
Step 10 | Click
OK to
confirm that you want to restore the data from the Prime Infrastructure server
hard drive.
When restoration is completed, the Prime Infrastructure displays a message to that effect.
|
Downloading Software to the Mobility Services Engines
To download software to a mobility services engine, follow these steps:
Step 1 | Launch the MSE admin UI. | ||
Step 2 | Click the Configuration icon on the top right of the home page. | ||
Step 3 | Choose System > Maintenance > Download Software from the left sidebar menu. | ||
Step 4 | To downloaded software available locally or over the network, click Select File. Locate the file, and click Open. | ||
Step 5 | Click Import to send the software to the /opt/installers directory on the mobility services engine. | ||
Step 6 | After the image is transferred to the mobility services engine, log in to the mobility services engine command-line interface. | ||
Step 7 | Run the installer image from the /opt/installers directory by entering the ./.bin mse image command. This installs the software. | ||
Step 8 | To run the
software, enter the /etc/init.d/msed start command.
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Configuring Tracking Parameters for a Mobility Services Engine
To configure tracking parameters for a mobility services engine, follow these steps:
Step 1 | Launch the MSE admin UI. | ||||||||||||||||||||||||||||||||||||||||||||||
Step 2 | Click the Configuration icon on the top right of the home page. | ||||||||||||||||||||||||||||||||||||||||||||||
Step 3 | Choose Context Aware Service > Tracking to display the configuration options. | ||||||||||||||||||||||||||||||||||||||||||||||
Step 4 | Modify the tracking
parameters as appropriate. The following table lists the tracking parameters.
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Step 5 | Click Save to store the new settings in the mobility services engine database. |
Configuring Filtering Parameters for a Mobility Services Engine
To configure filtering parameters for a mobility services engine, follow these steps:
Step 1 | Launch the MSE admin UI. | ||||||||||||||||||||||
Step 2 | Click the Configuration icon on the top right of the home page. | ||||||||||||||||||||||
Step 3 | Choose Context Aware Service > Filtering to display the configuration options. | ||||||||||||||||||||||
Step 4 | Modify the filtering
parameters as appropriate. The following table lists filtering parameters.
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Step 5 | Click Save to store the new settings in the mobility services engine database. |
Configuring Mobility Services Engine History Parameters
To configure mobility services engine history, follow these steps:
Step 1 | Launch the MSE admin UI. | ||||||||||||||||||||
Step 2 | Click the Configuration icon on the top right of the home page. | ||||||||||||||||||||
Step 3 | Choose Context Aware Service > History. | ||||||||||||||||||||
Step 4 | Modify the following history parameters as appropriate. The
following table lists history parameter.
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Step 5 | Click Save to store your selections in the mobility services engine database. |
Enabling and Configuring Location Presence on a Mobility Services Engine
To enable and configure location presence on a mobility services engine, follow these steps:
Step 1 | Launch the MSE admin UI. |
Step 2 | Click the Configuration icon on the top right of the home page. |
Step 3 | Choose Context Aware Service > Presence. The Presence page appears. |
Step 4 | Select the Service Type On Demand check box to enable location presence for Cisco CX clients v5. |
Step 5 | Select one of the following
Location Resolution options:
|
Step 6 | Select any or all of the
location formats check boxes:
|
Step 7 | By default, the Text check box for Location Response Encoding is selected. It indicates the format of the information when received by the client. There is no need to change this setting. |
Step 8 | Select the Retransmission Rule Enable check box to allow the receiving client to retransmit the received information to another party. |
Step 9 | Enter a Retention Expiration value in minutes. This determines how long the received information is stored by the client before it is overwritten. The default value is 24 hours (1440 minutes). |
Step 10 | Click Save. |
Exporting Asset Information
To export asset, chokepoint, and Time Difference Of Arrival (TDOA) receiver information from the mobility services engine to a file using Prime Infrastructure, follow these steps:
Step 1 | Launch the MSE admin UI. | ||
Step 2 | Click the Configuration icon on the top right of the home page. | ||
Step 3 | Choose
Context Aware Service
> Asset Information.
Information in the exported file is in the following formats: | ||
Step 4 | Click Export. | ||
Step 5 | Click
Open
(display to page),
Save (to
external PC or server), or
Cancel.
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Importing Asset Information
To import asset, chokepoint, and Time Difference Of Arrival (TDOA) receiver information for the mobility services engine using the Prime Infrastructure, follow these steps:
Step 1 | Launch the MSE admin UI. |
Step 2 | Click the Configuration icon on the top right of the home page. |
Step 3 | Choose Context Aware Service > Asset Information. |
Step 4 | Enter the name of the text
file or browse for the filename.
Specify information in the imported file in the following formats: |
Step 5 | Click Import. |
Configuring Location Parameters
To configure location parameters, follow these steps:
Step 1 | Launch the MSE admin UI. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Step 2 | Click the Configuration icon on the top right of the home page. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Step 3 | Choose Context Aware Service > Advanced Configuration. The configuration options appear. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Step 4 | Modify the
location parameters as appropriate. The following table lists location
parameters.
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Step 5 | Click Save. |
Configuring Notification Parameters
Adding Event Driven Notification Subscriptions
To add event driven notification subscriptions, follow these steps:
Step 1 | Launch the MSE admin UI. |
Step 2 | Click the Configuration icon on the top right of the home page. |
Step 3 | Choose
Context Aware Service > Notification > Subscriptions.
The Notification Subscription page appears. |
Step 4 | Click Add Subscription. |
Step 5 | Enter the subscription name. |
Step 6 | Choose the subscription type as Event Driven from the drop-down list. |
Step 7 | Choose the required data format from the drop-down list. |
Step 8 | Choose HTTP or TCP from the receiver transport drop-down list.
|
Step 9 | Enter the receiver host address. |
Step 10 | Enter the port number of the receiver host. |
Step 11 | Select the Scramble MAC addresses checkbox. |
Step 12 | Choose the notification triggers from the drop-down list. |
Step 13 | Click Save. |
Adding Streaming Notification Subscriptions
To add streaming notification subscriptions, follow these steps:
Step 1 | Launch the MSE admin UI. |
Step 2 | Click the Configuration icon on the top right of the home page. |
Step 3 | Choose
Context Aware Service > Notification > Subscriptions.
The Notification Subscription page appears. |
Step 4 | Click Add Subscription. |
Step 5 | Enter the subscription name. |
Step 6 | Choose the subscription type as streaming from the drop-down list. |
Step 7 | Choose the required data format from the drop-down list. |
Step 8 | Choose HTTP or TCP from the receiver transport drop-down list.
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Step 9 | Enter the receiver host address. |
Step 10 | Enter the port number of the receiver host. |
Step 11 | Select the Scramble MAC addresses checkbox. |
Step 12 | Choose the streaming type form the drop-down list.
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Step 13 | Click Save. |
Viewing Notification Statistics
You can view the notification statistics for a specific mobility engine. To view notification statistics information for a specific mobility services engine, follow these steps:
Step 1 | Launch the MSE admin UI. | ||||||||||||||||||||||||||||
Step 2 | Click the Configuration icon on the top right of the home page. | ||||||||||||||||||||||||||||
Step 3 | Choose
Context Aware Service
> Notifications > Statistics to display the configuration options.
The following table lists the Notification Statistics page fields.
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Configuring Qualcomm PDS
To configure qualcomm PDS, follow these steps:
Step 1 | Launch the MSE admin UI. |
Step 2 | Click the Configuration icon on the top right of the home page. |
Step 3 | From the left
sidebar menu, choose
Mobile Concierge
> Qualcomm Config.
The Qualcomm PDS Configuration for MSE page appears. |
Step 4 | If you want to enable MSE-Qualcomm communication, then select the Enable Qualcomm check box. |
Step 5 | In the Qualcomm PDS Endpoint text box, enter the Qualcomm PDS server URL. This is the URL of the PDS from where you can fetch data assistance. The default URL is http://207.114.133.174:8000/AssistanceDataMgr/AssistanceDataMgrSOAP?wsdl . |
Step 6 | In the MSE URL to request assistance data text box, enter the MSE URL. This is the URL at which the MSE is accessible by the devices at the venue. |
Step 7 | In the Cisco Mobile Concierge SSID text box, enter the Mobile Concierge SSID information of the venue to which mobile clients should connect. The Qualcomm smart phones will associate this SSID and communicate with MSE. |
Step 8 | Enter the venue description in the Venue Description text box. |
Step 9 | Enter refresh time period for assistance data for MSE in the Refresh time period for assistance data on MSE text box. |
Step 10 | Enter refresh time period for assistance data for mobile clients in the Refresh time period for assistance data on mobile clients text box. |
Step 11 | Select the Include Copyright Information check box if the messages/assistance data sent to Qualcomm PDS server and mobile clients should be copyrighted. |
Step 12 | In the Copyright Owner text box, enter the copyright owner information that has to be included. |
Step 13 | Enter the copyright year to be included in the Copyright Year text box. |
Step 14 | Click Save to save the configuration and Cancel to go back. |
Enabling Mobile Applications
To enable integration of mobile applications, follow these steps:
Step 1 | Launch the MSE admin UI. |
Step 2 | Click the Configuration icon on the top right of the home page. |
Step 3 | From the left sidebar menu, choose Mobile Concierge > Mobile App Enablement. |
Step 4 | Select the Enable Mobile App Integration check box to enable the mobile application integration. |
Step 5 | Click Save. |