Step 2
| From the Show drop-down list, choose Clients Detected by MSEs. Click Go. A summary of all clients detected by mobility services engines and location appliances managed by Prime Infrastructure is displayed (see Figure 11-6). The clients detected by MSE is a union of wired and wireless clients.
Location information is stored only for wireless clients in MSE but not for wired clients. Hence, in order to filter clients by virtual domain, switch ports must be assigned to floors in the given virtual domain in order to view the wired clients, otherwise only wireless clients are listed here.
Note
| The clients will only show one IP address when you hover your mouse over the client to see the information, even though there might be multiple IP addresses associated with this client. The details page will show all the IP addresses. Also the clients displayed can be filtered using any of the multiple IP addresses that a client can have (full or partial). the IP address displayed is the best matched string searched.
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- To find a specific client by its IP address, name, SSID, or MAC address, enter that value into the Search text box in the navigation bar (not all search values apply to all clients).
For example, if you enter a MAC address in the Search text box, the following page appears.
- To see more configuration details about the client, click View List for the client item type. Details shown include associated devices (access point, controller), map location, VLAN, protocol, and authentication type.
- To see alarms for the client, click View List for the alarm item type. A listing of all active alarms for that client noting severity, failure source (alarm description), owner of alarm (if assigned), date and time of the alarm, and whether or not alarm is acknowledged.
Note
| You can also assign or unassign the alarm, e-mail it, delete or clear it, and acknowledge and unacknowledge it in this page by choosing the appropriate option from the Select a command drop-down list.
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- To search for a client or multiple clients by device, network, map location and type of client (regular, rogue, or shunned), click the Advanced Search link.
You can further define the client category by all clients, all excluded clients, all wired guest clients, and all logged in clients using the Search By drop-down list.
Click the appropriate client.
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