Requirements and Limitations

Virtualization Requirements

Application/Hypervisor Compatibility

See the following table for compatibility of Unified Communications Manager and the IM and Presence Service with hypervisor releases.

Compatible Hypervisor Major/Minor Releases with Minimum Maintenance

VMware vSphere ESXi

Cisco NFVIS-for-UC

Nutanix AHV

Cisco Expressway Series

Release X15.4

8.0 U1

7.0 U3

4.18.2a

AHV 10.0 + AOS /PC 7.0

Release X15.0 through X15.4 and later releases

8.0 U1

7.0 U3

Not supported

Not supported

Virtual Machine Configurations and CPU Minimum Base Frequencies

This section details the minimum specifications required for virtual machine configurations.

Applications are supported only with specific virtual machine (VM) configurations.

You must deploy these VMs using the latest Cisco-provided OVA file (VMware or Nutanix) or NFVIS TAR.GZ file (see the Readme file for important notes.)

  • For Expressway, the files are available here: Cisco Software Central - Software Downloads.

  • One base OVA is used for both VMware vSphere ESXi and Cisco NFVIS for UC, while a set of base OVAs is used for Nutanix AHV.

See the following table for the required and supported virtual machine configurations.

Table 1. Required/Supported Virtual Machine Configurations

Component and Capacity Point

vCPU

Physical CPU Required Minimum Base Frequency

vRAM

vDisk

vNIC

ESXi

NFVIS-for-UC

Nutanix AHV

Small

2

3600 MHz (2 x 1.8 GHz)

4 GB

132 GB

140 GB

140 GB

1 GB

Medium

2

4800 MHz (2 x 2.4 GHz)

6 GB

132 GB

140 GB

140 GB

1 GB

Large (extra performance and scalability capabilities)

8

25600 MHz (8 x 3.2 GHz)

8 GB

132 GB

140 GB

140 GB

1 GB

For more information on how these are used, see the Cisco Virtualization Guide for Cisco On-premises Calling Applications. The guide is available at the following locations:

Two Large Expressway VMs can co-reside on a UCS server with two eightcore 3.2 GHz processors all dedicated to Expressway, when hyperthreading is enabled. To allow for hypervisor overhead, the CPU reservation is set to 16000 MHz, but the full allocation of 8x 3.2 GHz CPU cores must be made available to each Large Expressway VM. The reservation does not limit maximum Expressway CPU speed, as the Expressway can use the headroom provided by the higher specification host.

For all deployment sizes, you need the following:

  • Hypervisor host operational and running a supported version of the Hypervisor (see ESXi Requirements).

    From X15.0.2, Expressway no longer supports ESXi 6.7 or earlier versions.

  • Reserved RAM, CPU, and NIC as per table above.

  • Subject to bandwidth constraints, Large VMs can run with 1 Gbps NIC.

ESXi Requirements


Note


The minimum versions specified here are subject to VMware support. The versions are correct when this documentation is published, but if VMware subsequently withdraws support for any stated version, you may need to use newer ESXi versions.

The minimum VMware ESXi version required to host a new virtual Expressway X15.0.2 deployment is VMware ESXi 7.0. Cisco does not support new Expressway VMs hosted on ESXi 6.7 or earlier (VMware no longer supports these versions).

New deployments of X15 are compatible only with VMware ESXi versions 7.0 U1 and 8.0 U1 and later. Expressway is supported on any subsequent ESXi minor release version.

The VMware Virtual Machine Hardware Version embedded in the OVA may change on a per-release basis. If it is updated, it can impact which versions of ESXi it can be deployed on. Current compatibility and historical reference information is available at: Virtualization for Cisco Expressway Series.

For upgrade instructions, see your VMware documentation.


Note


If you migrate an existing VM to a different host, you must shut down the VM before you move it.


More information

  • Instructions about installing new Cisco Expressway VMs are in the Cisco Expressway on Virtual Machine Installation Guide on the Expressway Install and Upgrade Guides page.

  • Instructions about how to upgrade a single (non-clustered) Expressway VM are also in the Cisco Expressway on Virtual Machine Installation Guide.

  • Instructions about upgrading a clustered Expressway VM system are in the Cisco Expressway Cluster Creation and Maintenance Deployment Guide on the Cisco Expressway Series Configuration Guides page.

  • For information about VMware supported versions, see Product Lifecycle Matrix.

If using the vSphere client, configure the network properties through the console.

Limitation

  • This issue applies to Expressways running as virtualized systems with certain ESXi versions using VMware vCenter 7.0.x (Prior to X15.0.2 for which this is not a valid configuration). It was found during testing using VMware vCenter 7.0.1 with ESXi 6.7.0 to deploy an Expressway OVA. The Ready to complete final page of the Deploy OVF Template wizard displays template values instead of the actual values entered on the earlier wizard pages. The issue is cosmetic, and when you click "FINISH" the OVA will deploy as expected using the entered values. Bug ID CSCvw64883 refers.

  • Video calling capacity may be restricted if the ESXi Side-Channel-Aware Scheduler is enabled, and CPU load exceeds 70%.

  • With physical appliances, the Advanced Networking feature allows the speed and duplex mode to be set for each configured Ethernet port. You cannot set port speeds for virtual machine-based systems.

    Also, virtual machine-based systems always show the connection speed between Expressway and Ethernet networks as 10000 Mb/s, regardless of the actual physical NIC speed. This is due to a limitation in virtual machines, which cannot retrieve the actual speed from the physical NIC(s).