Perform the following procedure to update Tomcat version on Call Server, Operations Console, VXML Server, and Web Services Manager (WSM). For example, you can update from Tomcat version 9.0.8 to 9.0.x.
Perform the following procedure to update Tomcat version on Call Server, Operations Console, VXML Server, and Web Services Manager (WSM). For example, you can update from Tomcat version 9.0.43 to 9.0.x.
Before you begin
- Save a backup copy of the Tomcat folder from the following locations:
For Call Server: C:\Cisco\CVP\CallServer
For VXML Server: C:\Cisco\CVP\VXMLServer
For Operations Console: C:\Cisco\CVP\OPConsoleServer
For WSM: C:\Cisco\CVP\wsm\Server
Save a backup copy of the Tomcat folder on a directory path that is different from the default destination folder (C:\Cisco\CVP).
Rename the Tomcat folders with a different name. For example: Tomcat_backup.
Stop the Tomcat service.
Remove the Tomcat folder from the following locations:
Download the Tomcat binary apache-tomcat-9.0.x-windows-x64.zip file from the following location: https://archive.apache.org/dist/tomcat/tomcat-9/.
Right-click the apache-tomcat-9.0.x-windows-x64.zip file and extract the files to a known location on the local drive.
Rename the folder apache-tomcat-9.0.x to Tomcat.
Copy the Tomcat folder to the following locations:
Copy the webapps file from the Tomcat_backup folder (…\Tomcat_backup\webapps) and paste it in the following folder locations:
Copy the missing jar files from the Tomcat_backup folder (..\Tomcat_backup\lib) to the following locations:
Update the new server.xml files with the existing properties from the backed up server.xml files.
For wsm Tomcat upgrade, ensure the
Back up connector.property that was created before starting the process from:.
Restore these to:
Restart the following Tomcat services:
Ensure that the CVP Diag portal is up and running.
Check Tomcat and CVP logs for any exceptions.